Dr. Jose Alvarez, MD

Dr Alvarez has been treating me for several months without doing anything literally. He sent me for a CT SCAN over 2 weeks ago and his office staff, Angie, refuses to get me in or let me speak to the doctor. Worst, most unprofessional staff I’ve ever seen and his girl Angie is rude. I’ve also seen her be like that to others. She finally told me I had no fluid in my lungs but I should go to the Emergency Room immediately for my emphysema. I don’t have emphysema. I finally went to the Emergency Room because I couldn’t breathe, and they took over 3 liters of fluid from my pleura sack that these people told me wasn’t there. Go anywhere else would be my review

The worst office staff. Do not bother calling the office for test results, follow up, prescription, sleep study, etc. etc. After 3 visits I decided to fire this doctor from my Healthcare team. There are many good doctors and staff available out there and I certainly need one who cares and this practice is not one of them.

Had an appointment a month ago and doctor was going to prescribe Sleep Apnea Home Test that should had received or being contacted 2 weeks ago. Have called several times and e-mail asking if they have sent the prescription or any feedback they can provide

For more than 20 days I have been leaving messages in the answering machine (nobody answer in that office) and the afterhours Answering Service, requesting Dr Alvarez or someone from his staff, to call me back and help me with the problem that I have with the CPAP machine. No one has ever returned my call. The Dr and his staff are not attentive.

Have been a patient of Dr. Alvarez for 20 years and he saved my life more than once. Have COPD, asthma, recurring pneumonia and general pulmonary problems since childhood. He explained my condition very well and always prescribes the right meds to help me feel better. I have had to struggle with weak/scarred lungs all my life and am now 66 but know that Dr. Alvarez keeps me going strong, and without him I would not have made it this far. Very thankful for his care and experience over the years, I am lucky to be alive and he is the best

PLEASE DO NOT WASTE YOUR TIME CALLING THIS PEOPLE...!!! They will place you on hold 45 min to an hr, then the phone automatically disconnects you. You call back and tell the" The incompetent rude, unprofessional, insensitive woman on the phone ",(with potorrican accent) that you have been on hold for an hour and phone gets disconeccted at the end. She will try to argue and fight with you!! And mailbox is always full, so there is no way to leave a puts message. No wonder this doctor has no reviews the only review prior to mine is definitely a fake review. How can a doctor have such a RUDE INDIVIDUAL handling his phones?? Dr. Alvarez PLEASE you need to change your Staff, specially Spanish lady ( Puerto Rican accents) that handles your phones. I'm really sad that I never had the chance to make appointments with the doctor. That front office is a disaster

I was referred to Dr. Alvarez and I’m extremely happy with his professionalism and very easy to speak to. He takes the time with his patients, but does not have long wait times at all. It’s a pleasure dealing with his staff as well. I would highly recommend him.

On October 15th, I wrote a review about an appointment incident I had with Dr. Alverez’s office, where my appointment was changed without my knowledge. After posting this review, the office contacted me and apologized for the issues that occurred that day. I am happy to say that the office rectified all the issues on their part. Today I had my new appointment at the office, where I was treated very professionally and cordially by Dr. Alvarez's office. I am very happy to be back at his office and under his care. Dr. Alvarez is a wonderful doctor, and I am very appreciative of him and the staff for making things right. Thank you! L C Serrato

Great but appointment are hard to get

I have been a patient of Dr. Alvarez for well over 30 years. Dr. Alvarez and his staff are amazing. I would recommend Dr. Alvarez 100% because he is a very knowable specialist. I have a history of bad upper respiratory problems and I thank him for keeping me well. Thanks Dr. Alvarez and staff for all your help, always.

Dr Alvarez is an extremely thorough and competent physician. He takes his time with my as a patient and is very responsive. I trust Dr Alvarez

He is always looking out for his patients. His staff is also very good, and professional.

The worst office staff ever. They don't return calls.I try to make appointnment three times already when they answer they put me in hold for 15 30 and 40 minutes and never answer. Sorry for Dr. Alvarez he is a good doctor but he staff doesn't help him.

I have been a patient of Dr Alvarez for more years than I can count, UNTIL this year. I had an appointment and got a call the day before and was told they needed to reschedule and I had to wait another 6 weeks. It was a follow up for my sleep apnea and I was having minor issues with asthma because of the sleep apnea so I really couldn't wait that long so I was told to leave a message with his nurse. That was weeks ago. When I called to pay the bill from the previous appointment and constantly being put on hold I decided to wait but after 10 minutes I called on my other phone the new receptionist told me I had to wait bc she had another call. When I explained I was the other caller there was no apology but she took my 2nd call right away. He is a great doctor but there is no support or help from the new staff and I cannot wait 12 weeks for an appointment.

The worst office staff ever. They don't return calls. I was waiting for a sleep study referral to my primary doctor. Two and a half months later and I'm still waiting. I called Humana and they see one pending awaiting a referral. again I called the office and they said they haven't received the okay from my primary. To make a long story short, they were sending the request to some other doctor who treated me in hospital 8 months before. I finally got through and told them they had the wrong info. WHY DID I SPEND 20 MINUTES FILLING OUT PAPERWORK WITH ALL OF MY INFO INCLUDING MY PRIMARY DOCTORS NAME FOR THEM TO GET IT WRONG .........!!!!! Now I need to do an in home study and they need anther referral from my primary, and don't you think they haven't changed my info. They mentioned the other doctor as my primary. I'm about to lose it......!!! Dr Alvarez is an excellent doctor but the staff need to change.

What I like most is this doctors thoroughness. I like that has found things that my Oncologist has not found. His concern and caring ness for his patients.

Love Dr Alvarez, he got diagnosis right even when gastro was wrong. He gets me in quickly when I need urgent appts

good caring doctor and very compassionate

I saw Dr. Alvarez yesterday for the first time. He is very thorough and compassionate. The office staff are very friend and wanted to make sure I understood all the instructions regarding the medications prescribed.

A very bad experience the team don't help you and the doctor is rude and no professional. I don't recommend at all.