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Dr. Jongwook Ham, MD

Dr. Jongwook Ham, MD

Ear, Nose, and Throat*

Dr. Jongwook Ham, MD is a head & neck surgery otolaryngologist in Elgin, IL. He is affiliated with Advocate Sherman Hospital. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 48 reviews 4.2 Star Rating (48 reviews)

Practice

2050 Larkin Ave Ste 102 Elgin, IL 60123
Telehealth available

Dr. Ham is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Ham's Reviews

Likelihood to recommend Dr. Ham

4.2
48 ratings, 38 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
2%
2%
2 star
0%
0%
1 star
19%
19%

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Can’t get an appointment
Had my Thyroid removed by Dr Ham a few years ago. Started to have problems with my ear. Called office several time. Always reached answering service. Let name and number, never received a callback. Ended up finding a new ENT Doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Mar 26, 2024
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Despicable practice
Despicable practice. Doctor is fine. Not respectful and met my minimal standards for a simple visit. Office staff hate their lives and make yours miserable for the policies they have to enforce as outright liars. From searching ENTs, the lot seem like low life’s that gouge insurance for unnecessary tests, waste patient’s time and money. so do your research on an upstanding practice before you make any appointments. Good luck!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Megan B – Mar 03, 2024
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Illegitimate business practices
Bad bedside manner. Did a bunch of tests to clearly get insurance money. Tried to talk me into surgery for a deviated septum despite that not being the purpose of my visit. I was there for a simple wax extraction. Rude staff that lack professionalism or a care in the world. Strict policies that aren’t patient centric. Don’t see this doctor or visit this office. I urge you to try anyone else. I was very happy with the ENT in Barrington at Good Sheppard hospital. It was well worth the drive to have a competent and professional experience with knowledgeable and kind doctors.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
AB – Jan 16, 2024
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Great doctor.
I woke up one Friday night with a nose bleed. After trying to get it to stop for 3 hours I went to Sherman Hospital emergency room and they spent 4 hours trying to stop it. Eventually they put this balloon in my nose, inflated it, told me to call a ENT on Monday and wanted to send me home!! It was painful and had a string hanging out of my nose and in front of my mouth. When I strongly objected to this treatment they called Dr. Ham and he agreed to see me at his office at noon on a Saturday. Within 20 minutes he had the bleeding stopped and the pain was gone. He saved me days of bleeding and pain. I highly recommend him.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Chuck Canning – Dec 16, 2023
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Never again
My visit with this doctor was short. In the 10 minutes we spoke he aggressively and condescendingly barraged me with questions, repeated questions I had just answered several times, laughed at my responses, and glarred at me. Under any normal circumstance his hostility would have warranted defensive action, but I decided to walk out of the consultation/interrogation. I have no idea why I was mistreated this way, but no one has the right to do this. Judging from the receptionist lack of surprise and sympathy I assume this is not abnormal behavior to experience. To top it all off I had to wait an hour to even be seen, and I was the only patient in room. Naturally, I'll find a better ENT that treats their patients with respect and humility.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Aug 28, 2023
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Very caring and pleasant demeanor. Dr. Ham solved my condition when 2 other ENT's couldn't. He is excellent.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Gail Rose – Apr 15, 2021
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Dr. Ham is the best surgeon hands down!! He spends time with you and makes sure you have a clear understanding before exiting your room. He never makes you feel rushed once he enters your room you have his complete undivided attention. He performed my thyroid surgery in December. I had no doubt I was in good hands and was going to be well taken care of!! Thanks again Dr. Ham Kathy Leffler
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathryn Leffler – Apr 09, 2021
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Dr. Ham did my thyroid surgery. He is a great doctor, explains everything in detail. I would highly recommend him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Christine Burnham – May 01, 2020
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Dr. Ham has magical hands! I had to have a total thyroidectomy. Dr. Ham meticulously explained the procedure prior to surgery and thoroughly discussed the results with me. He executed the incision in a nature line in my neck. Looking in the mirror is surprisingly so much better than I could have ever expected! The scare is fresh still, but it is already harder to see than those I've seen that were done on others years ago.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
3 others found this helpful
Helpful
Melanie – Feb 29, 2020
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I had a procedure to my neck. The surgery went better than expected. The fatty mass was removed and the only pain I experienced was the night right after surgery. The next day felt good. Like the follow-up on how I was doing after the surgery. The neck feels good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jim in West Dudee – Feb 24, 2019
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His post op discharge process , care and respect for patients is severely lacking. He told my husband he would be discharged at 10 am, at 2:30 pm we were still waiting for his doctor to call back with when he will be seeing him for discharge.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Feb 07, 2019
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Dr. Ham is intelligent, competent, caring and flexible. He takes time with patients to properly troubleshoot their problems and address any concerns that they might have before making recommendations. If simpler treatment methods fail, he is also an excellent surgeon.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
M.A. in Elgin, IL – Sep 05, 2018
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My medical research coach booked an appt. for me as a new patient on Dec. 14th 2017 to see Dr. Ham. They made and confirmed my appt. for Dec. 29th. Today on Dec. 22nd after a week with a set appt. they called to say my appt. was cancelled because Dr. Ham would not be available. They're accommodation for this was to tell me his next available was sometime after January 10, 2018 My appt. should have moved up to correct their booking error, not 2 weeks back. This doctor should not be recommended.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Bartlett, IL – Dec 23, 2017
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What a great surgeon! Very thorough on pre-op discussion and post-op care. Everything went great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gilberts, IL – Dec 08, 2017
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I highly recommend Dr. Ham. My experience with Dr. Ham and his office has been excellent. I was referred to him by my primary physician. My situation was urgent.. I was given an immediate appointment. Dr. Ham is very thorough and clear when he explains reports and diagnosis to patients. He answers questions carefully, and makes sure that you understand his answers. Dr. Ham works well with other physicians such as your primary care doctor and other specialists by keeping them informed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kathleen Lindsey – Oct 25, 2017
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My husband went to see Dr. Ham for dizziness. We ended up with a ridiculously high bill for completely unnecessary procedures like nasal endoscopy (!). Be aware as some doctors have turned into salesmen and try to rob you as much as they can. Would not recommend.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Buffalo Grove, IL – Jul 07, 2017
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Dr. Ham is a fantastic ENT doctor who performed a total thyroid removal operation on me. He listened & answered my numerous questions & concerns in detail before the operation and at a level which my wife and I could understand. The operation was a success and you can barely see where the incision was made because he did it where it would blend in with a "neck crease". I found out he did a fellowship in plastic surgery which explains the great job he did on the incision and suture.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Brice S. in Elgin, IL – Jun 10, 2017
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I have been going to Dr. Ham for three years. I had a nose that many doctors would not fix for me. I could not breath thought my nose very well for most of my life. When Dr. Ham looked me over he said that he could fix my nose. To this day I can breath and you are a blessing to me. Dr. Ham is the best. I thank you for your help and giving me a better life. You are the Master of you work.
What went well
No results
What could be improved
No results
Helpful
james in Elgin, IL – Apr 24, 2017
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Dr. Ham performed surgery on ear for removal of cancer from sun damage. Operation was very successful and cannot tell that large section taken from ear was removed. Incredible job and removing the affected area of cancer and cosmetically did a fantastic job. Dr. Ham and staff are great and would recommend anyone needing advise or surgery to use him with confidence.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Stephan Miller in Streamwood, IL – Apr 17, 2017
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On my recent appointment with Dr. Ham. I came in with a sore throat, somewhat difficulty swallowing, etc. He was very compassionate and thorough. After a routine checking of my ears, he numbed up my nostrils. He sent a probe down my nose narrated what he was looking at and said it all looked good. He suggested I go to my gastro doctor for an endoscopy to check if my esophagus was good. I recommended him to my friend and he removed her thyroid. She (and I) have high praise for Dr. Ham.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Marjorie Hamberg in Huntley, IL – Mar 30, 2017
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About Me

biography

Dr. Jongwook Ham, MD is a head & neck surgery otolaryngologist in Elgin, IL. He is affiliated with Advocate Sherman Hospital. He is accepting new patients and telehealth appointments.
  • Ear, Nose, and Throat

  • Sleep Medicine Otolaryngology

  • Pediatric Otolaryngology (Ear, Nose & Throat)

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cornell Weill/ny Presby Hospital|new York Medical Center New York Ny

    Fellowship Hospital
  • State University Of Ny Buffalo School Of Med

    Residency Hospital
  • Rush Presbyterian St Luke's Medical Center Chicago Il

    Internship Hospital
  • University Of Illinois

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Korean

Dr. Ham is a Healthgrades Choice provider in Ear, Nose, and Throat

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    Locations

    Practice

    Associates In Ear Nose & Throat and Head & Neck Surgery2050 Larkin Ave Ste 102 Elgin, IL 60123
    1