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Dr. John Thayer, MD

Dr. John Thayer, MD

Ophthalmology*
30+ years of experience

Dr. John Thayer, MD is an ophthalmologist in Westfield, MA and has over 30 years of experience in the medical field. He graduated from UNIVERSITY OF MICHIGAN / MEDICAL CENTER in 1990. He is affiliated with Baystate Medical Center. He is accepting new patients.

3.5 Star Rating
Based on 22 reviews 3.5 Star Rating (22 reviews)

Practice

501 Southampton Rd Ste D Westfield, MA 01085
(413) 572-3000

At a Glance

  • Area of Expertise
    Dr. Thayer specializes in the area of Ophthalmology. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Easy Scheduling
    Patients said scheduling was easy. • See reviews
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Dr. Thayer's Reviews

Likelihood to recommend Dr. Thayer

3.5
22 ratings, 5 with a written review
5 star
59%
59%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
36%
36%

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Poor customer service
Offered my appointment slot (for a routine eye exam) to a gentleman requesting to see the Doc about problems he was having post-cataract surgery. He said he was scared. The Tech refused to use my appointment slot. The gentleman had to leave. I fired them on the spot. Horrible empathy and horrible customer service. I am seeking a new provider.
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
HV – Jul 08, 2024
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Would not
negative
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Don Oyer – Jun 18, 2023
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Great doctor
Doctor Thayer was polite and punctual for my visit. He explained everything to me in a way that was easy to understand, unlike my last eye doctor. His manager Nicole is also very kind and always finds an appointment time that works for me.
What went well
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 12, 2022
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Excellent. Dr. Thayer did a successful cataract surgery for me during a 2009-2010 timeframe , and I have been going to him for regular checkups ever since. Never have had a complaint, He is thorough, professional and thoughtful of his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marion – Dec 17, 2021
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Dr Thayer is a man of few words. I gave the technician a list of my issues and Dr. Thayer never addressed them with me. I mentioned a few and he answered them very briefly and felt that I was rushed out of there.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
18 others found this helpful
Helpful
Jane in West Springfield, MA – Aug 25, 2016
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Eye Health Spotlight

About Me

biography

Dr. John Thayer, MD is an ophthalmologist in Westfield, MA and has over 30 years of experience in the medical field. He graduated from UNIVERSITY OF MICHIGAN / MEDICAL CENTER in 1990. He is affiliated with Baystate Medical Center. He is accepting new patients.

  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Michigan / Medical Center

    Medical School, 1990
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

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Locations

Practice

Office501 Southampton Rd Ste D Westfield, MA 01085
1

Affiliated Hospitals

  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality