Dr. John Kerrison, MD
Ophthalmology*•Male•Age 59
Ophthalmology*
Dr. John Kerrison, MD is an ophthalmologist in Charleston, SC. He is affiliated with medical facilities such as Grand Strand Medical Center and Roper Hospital. He is accepting new patients.
Practice
3531 Mary Ader Ave Ste D Charleston, SC 29414Accepting new patients
At a Glance
- Area of Expertise
- Practices at Top Hospital
- Recent Reviews
- Hospital Satisfaction
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Dr. Kerrison's Reviews
Likelihood to recommend Dr. Kerrison
2.7
36 ratings, 20 with a written review
| 5 star | 42% | 42% |
| 4 star | 0% | 0% |
| 3 star | 3% | 3% |
| 2 star | 0% | 0% |
| 1 star | 56% | 56% |
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I had a horrible experience with Dr Kerrison
What went well
- Appointment scheduling
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Long wait times
Helpful
Mar 31, 2025
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Didn’t let me speak.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
McKenna miller – Jun 05, 2024
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Run.
What went well
- Appointment scheduling
- Staff friendliness
What could be improved
- Office environment
- Didn't listen or answer questions
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
7 others found this helpful
Helpful
Stacylauren87 – Nov 17, 2022
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Dr. Kerrison asked my husband for the reason for his visit but did not appear to listen or acknowledge what he said, jumping right into his eye exam. My husband is an established patient of this doctor, his last visit 5 years ago. He was referred back by ED and ophtho for worsened double vision, facial pain and twitches, bouts of extreme fatigue and effects on his cognition which led to the ED visit. When my husband explained these symptoms, Dr. Kerrison cut my husband off and said those symptoms you are taking about “don’t help me” and was dismissive of his concerns. He said they ruled out other neurologic diseases downplaying the severity of his condition “it’s not progressive” he’s “seen thousands” like him and decided probably trauma to the eye socket that is the problem, but could not confirm it because his office failed to request the ED MRIs despite 2 phone calls to discuss this prior to the appt. He left the room abruptly.
What went well
- Office environment
- Appointment scheduling
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Nov 03, 2022
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He will hurt your face and the delicate skin around your eyes when looking in your eyes. He does not try to be careful. I have fingerprint bruises around my eye. I even told him at the time, "That hurts!" It made no difference. Plan on spending 3 hrs. even with an appt. He is also passive aggressive with his "humor." Saying, "I am joking," when he insults you.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
2 others found this helpful
Helpful
Sophie – Jul 03, 2021
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Dr. Kerrison is fantastic. I have been a regular patient of his since 2017. Both of my eyes are damaged, one unlikely to recover full vision and the other with some pesky problems of its own. Having dealt with many doctors, I find that Dr. Kerrison is clearly the most intelligent, thoughtful and caring of all. He is obviously quite knowledgeable about my situation and clear in his explanations, as well as patient with my questions. He is extremely careful in his treatments and makes my options and risks very clear, helping me avoid a procedure that has risk that I don't wish to take. It is obvious that his concern for my overall well-being exceeds his zeal for surgery. I have every confidence in his knowledge and advice. In addition, his staff are well-trained, personable and efficient. Without reservation, I highly recommend Dr. Kerrison.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Richard W. – Feb 25, 2021
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I don’t know where to begin to give adequate accolades to Dr. Kerrison and his team. I have been seen by Dr. Kerrison every 6-8 weeks for 6 years for ocular injections. As one can imagine they are not pleasant. But the entire team makes the process as stress-free as possible and I actually look forward to my appointments. I often bring cupcakes and books to share to show my appreciation for their kindness, friendliness, expertise and professionalism. I feel very blessed to have Dr. Kerrison as my Retinologist. And as an aside—he is a hoot! He always makes me laugh. I also want to especially thank Kerry who has been my constant assistant during the injections for 6 years. She is a delightful addition to my visits. I cannot recommend this team more highly.
What went well
- Office environment
- Staff friendliness
What could be improved
No results
2 others found this helpful
Helpful
Nov 17, 2020
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Dr. Kerrison, Is one of the most knowledgeable and skilled retina specialists. I have been under his care for three years and he has navigated me through a host of retina related issues that could have resulted in severe, if not permanent vision loss. Most recently Dr. Kerrison discovered my dry AMD was possibly turning to wet. His early intervention has resulted in a stable, if not improved field of vision. I'm grateful to be under his care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Nov 12, 2020
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I was having eye problems and was sent to Dr. Kerrison for an eye exam. He was kind and thorough, explaining each step of the process. I needed a follow-up appointment and felt at ease knowing Dr. Kerrison would be charge of my treatment.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Nov 11, 2020
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Dr. Kerrison is my go-to ophthalmologist. He has consistently provided great care and I recommend him to anyone in need of help with their vision.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Nov 11, 2020
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I was a patient of his for a few years. When it came time for me to have injections in my eye he hurt me severely on my second injection. All he had to do is prescribe a small tube of medication for $5, but no he never thought to have me pick up a tube. So for 5 days I suffered in agony and pain. I finally saw another associate in the practice who help me immensely. He said the doctor probably just forgot. And I said it should be religious to prescribe this pain medication immediately. I got the medication I needed and within 24 hours I was fine. This doctor is cold and calice, he has no people skills much less concerns about peoples fears and pains. I don't see him anymore, but I still go to the head of the practice who is very kind and caring and concerning. He really hurt me, I never went back to face him and let him know how I feel because I'll probably hurt him if I see him. I don't recommend this doctor but the practice that he's in is fantastic.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
No results
2 others found this helpful
Helpful
Oct 30, 2020
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All I Will say is this:
Believe the reviews that gave him a one ??
Do NOT believe the reviews that gave him 5 stars.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Oct 06, 2019
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He hurt my eye and left me traumatized. There is not one ounce of compassion in this man. Had to follow up with another doctor who was much kinder and actually listened to me. He proceeded to do surgery on my eye without telling me what he was doing, and did not use enough anesthetic. I was in so much pain. Please seek treatment elsewhere, because nobody deserves to be treated this way.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
5 others found this helpful
Helpful
Linda in Charleston, SC – Oct 10, 2017
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Been to many doctors in my many years; Dr. Kerrison is at the very top of my list - competence, caring, all of the above.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Ronald Murphy in Santee, SC – Sep 25, 2017
Thank you Mr. Murphy for taking the time to share... Read More
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If I could give Dr. Kerrison zero stars, I would without question. What a terrible experience. First, as a physician you should NEVER belittle a patient in your office, making them question their intelligence. I do not care how many degrees you have, at the end of the day you put your pants on the same way I do and should listen to my symptoms to form a proper diagnoses. Second, do not tell me I am not listening and talk over me while I am explaining concerns. Avoid this office. ????
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Madison in Summerville, SC – Sep 02, 2017
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Terrible service. Doctor lied directly to patient and is now actively avoiding patient not to mention apparently advising or at least allowing his receptionist/phone answerers such as Heidi and others to hang up whenever trying to contact doctor to find out why patient was lied to. Avoid this doctor and his practice at all costs!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
8 others found this helpful
Helpful
Jun 27, 2017
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Dr. Kerrison is an extremely nice and knowledgeable doctor. He put my fears to rest and was genuinely concerned for my well being and assured me that he would take care of my problem. He answered all my questions and explained it in a way that I could understand! Compassionate and humble. He and his staff impressed me greatly!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rewa in Orangeburg, SC – Jun 09, 2017
Dr. Kerrison's Reply –
Thank you for your thoughtful review.
Post a ResponseAre you Dr. Kerrison?
Excellent physician. One of the most compassionate and knowledgeable physicians you will ever meet. Dr. Kerrison is a patients first Doctor. He is extremely flexible and will do anything to help a patient in need. I have never met a harder working physician. Cannot recommended him enough. Would not trust any other doctor more than him for my care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Punta Gorda, FL – Mar 05, 2017
Thank you for your recommendation and sharing... Read More
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Sitting home the day after surgery with a jacked up eye. He did not keep his post op appointment, and his staff did not call me back as they said they would.
I will probably be in the emergency room before the night is over.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Neal A. in Moncks Corner, SC – Jul 07, 2016
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Very arrogant Doctor , very poor patient interaction. Misdiagnosis and no suggestions on follow up. Worst Doctor appointment in my entire life.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
5 others found this helpful
Helpful
Bill S in Hilton Head Island, SC – Jun 27, 2016
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Likelihood of recommending Dr. Kerrison to family and friends is 2.7222223 out of 5
About Me
care philosophy
Every appointment begins with listening to the patient and reviewing, using the latest technologies, the diagnostic data available to determine the best course of treatment. Compassionate and experienced, Dr. Kerrison and his team treat every patient like family.biography
A Charleston native, Dr. Kerrison graduated from Porter Gaud High School and was then a valedictorian graduate of The Citadel. He is the son of Dr. Horry Kerrison, a long-time respected member of the Charleston ophthalmic community. After graduating...read moreOphthalmology
Neuro-Ophthalmology
Ophthalmic Surgery
Ophthalmic Vitreous Surgery
Vitreoretinal Disease & Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Wilmer Eye Inst-johns Hopkins Hospital
Residency Hospital, 1996Emory University
Fellowship Hospital, 1996Brigham And Womens Hospital
Internship Hospital, 1993
American Board of Medical Specialties®
American Board of Ophthalmology®
-
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkFocus on Thyroid Eye Disease
Locations
Practice
Practice
Practice
Coastal Eye Group PC123 Epps St Lake City, SC 29560
Affiliated Hospitals
- Recipient of 12
hospital awardsPatient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home1% lower than the national average
84%Patients would recommend the hospital to friends and family15% higher than the national average
- Recipient of 11
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
91%Patients said they were given information about recovering at home7% higher than the national average
83%Patients said that doctors always listened to them and explained things well7% higher than the national average
- Recipient of 37
hospital awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
84%Patients said that doctors always listened to them and explained things well8% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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