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Dr. John Benner, MD

Dr. John Benner, MD

Orthopedic Surgery*
50+ years of experience

Dr. John Benner, MD is an orthopedic surgeon in West Chester, PA and has over 50 years of experience in the medical field. He graduated from Thomas Jefferson University Sidney Kimmel Medical College in 1973. He is affiliated with medical facilities Chester County Hospital and Community Hospital of the Monterey Peninsula. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 43 reviews 4.6 Star Rating (43 reviews)

Practice

915 Old Fern Hill Rd Ste 1 West Chester, PA 19380
Telehealth available

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Dr. Benner's Reviews

Likelihood to recommend Dr. Benner

4.6
43 ratings, 25 with a written review
5 star
84%
84%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
9%
9%

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I was a patient of Dr. Benner's for several years. Over the past 3 years, there have been 3 siutations where the care provided was not the level that should be provided by a Dr who was a true professional for many years. I was told I need 'replacement joints' 3x. Each time, not required. Have serious back injury - it was not even addressed. Was very upset & disappointed. Not fair. Have changed doctors & now headed in the right direction. A patient should evaluate care provided by Dr. Benner.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Confidential – Jun 22, 2023
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Dr. Benner is a professional who has provided excellent care to our family for decades. Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill Letzkus Ph.D. – Oct 20, 2019
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Went for an assessment on my spine and Dr. Benner was thorough and quick to diagnose and treat me. He was knowledgeable and professional and I will be going back to him when I need ortho consultation again!
What went well
No results
What could be improved
No results
Helpful
Apr 20, 2019
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Detailed, involved evaluation with x ray. Seriously interested in my knee.
What went well
No results
What could be improved
No results
Helpful
Apr 07, 2019
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Dr. Benner was very thorough and caring in his examination of my elderly mother. He spent adequate time with her and allowed me (a retired physician) to review Xrays of her fracture with him and to discuss treatment options.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 06, 2019
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Very good experience with Dr Benner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Zack Friend in West Grove, PA – Feb 23, 2019
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I have had the pleasure of working with Dr. Benner as a RN and trusted him completely to care for my daughter when she had a traumatic fracture to her foot in dance class. Dr. Benner is compassionate, genuine, and comforting with extensive knowledge and expertise in orthopedics. Thanks for getting Alyssa back to dance!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Chris in Coatesville, PA – Feb 13, 2019
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Our family has been going to this practice for about 15 years. I would highly recommend the entire team. Thanks Dr. I’m climbing steps again. Carolyn
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carolyn in Wilmington , DE – Jan 23, 2019
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Dr Brenner’s experience gave me comfort. He understood how painful my injury was and provided through care with kind efficiency.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Armstrong – Jan 09, 2019
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Dr Benner was on time, professional, courteous, knowledgeable and thoughtful. He addressed all my concerns and developed a plan of action to alleviate my back pain. Great job!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael O'Connor in Coatesville, PA – Nov 29, 2018
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Dr. Benner always takes the time to listen to me and then let’s me know what my options are for treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 11, 2018
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in a world of ortho specialization, he is able and willing to look beyond his own and utilize a more global approach to diagnosing a condition. this can save time and therefore a great deal of frustration. an excellent listener! i would go nowhere else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
beth h in kennett square, PA – Sep 22, 2018
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I've been seeing Dr. Benner for several years for knee issues. He is always pleasant and very knowledgeable. He is patient and explains everything thoroughly and answers all my questions. I really appreciate that he doesn't push surgery before trying every other option available. Yesterday, I was having a problem and although I made an appointment for next week the office called back when they got a cancellation in the morning. I would highly recommend Dr. Benner!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda C. – Sep 09, 2018
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For those folks in West Chester who need an orthopedic physician , I highly recommend John Benner. He treated my two running related injuries. He practices great medicine with much empathy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. Morrison in West Chester, PA – Sep 01, 2018
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Dr Benner is exceptional and many doctors can learn from him. He is compassionate and very kind. I appreciate that when it comes to care. I trust in his medical knowledge and know he will get me on the right track. Thank you Dr Benner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DEBBIE – Aug 22, 2018
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I had a knee surgery last October. Dr Banner resolved my knee problem that bothered me over past a few years. Dr Banner is great. He listened to me carefully, told me what’s the problem about my knee specifically and how to recover my knee gradually. I had an following appointment yesterday and he told me the concern that would happen after surgery and easily fixed the problem. I feel good now. Thank you, Dr Banner!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wei – Aug 12, 2018
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From a Registered Nurse's experience with Dr. Benner, I can assure you that he is a very highly respected surgeon of many, many years at Chester County Hospital. Where you will also get great nursing care during your recovery. Dr. Benner cares about his patients. I trust all of his opinion and decisions with my own care and my husband. M.J.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M.J. in Coatesville, PA – Jul 01, 2018
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Dr Benner offered to put me into his already full schedule on the day I called since I was experiencing debilitating knee pain. I was seen within the hour of the time I was asked to arrive. Dr Benner’s first words were an apology for my wait time. I was so thankful he could see me at all that day! Thorough exam and a treatment plan initiated immediately. Thank you Dr Benner!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Eleanor Salmon in Downingtown PA – Jun 03, 2018
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There is something to be said for Trauma Informed Care....he doesn’t have it
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jun 01, 2018
Thank you for your feedback. We are very sorry to... Read More
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Dr. Benner is great. He takes time with you and explains why and what he is doing. I have and will continue to recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nicole in Coatesville – Apr 29, 2018
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About Me

biography

Dr. John Benner, MD is an orthopedic surgeon in West Chester, PA and has over 50 years of experience in the medical field. He graduated from Thomas Jefferson University Sidney Kimmel Medical College in 1973. He is affiliated with medical facilities...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ursinus College

    Undergraduate School
  • Jefferson University

    Residency Hospital, 1978
  • Abington Memorial Hospital

    Internship Hospital, 1974
  • Thomas Jefferson University Sidney Kimmel Medical College

    Medical School, 1973
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations

Practice

Matthew Schaeffer MD PC915 Old Fern Hill Rd Ste 1 West Chester, PA 19380
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