Dr. Joe Graves, MD

We absolutely love Dr Joe Graves he took care of my son from 18months old till yesterday 6/28/22 we said our good byes because he aged out. He took great care of him being very understanding of special needs and his over all care. We are going to miss you Dr Graves and all the great things you did to make sure my son was cared for the best way possible. Your the best!!!

Dr Graves is great, but I’m seeing another ENT because of issues with the office manager. I drove an hour and 10 minutes for a long standing scheduled appointment, only to be told to “reschedule” because I couldn’t have my 2 year old along with me, due to covid restrictions. Mind you, the voicemail instructions only stated “One PARENT per patient”(said nothing about a sibling)and my 2 year old was in a small stroller with a pacifier. Had they both been patients, would I have been able to schedule their appointment together?? I’m sure, as I’ve done that many other places! I understand covid restrictions have made many things complicated, but the office managerwas rude and flippant. She didn’t care what I had to say. The hypocrisy of the entire situation is almost comical! I was stopped at the building entrance and told to call upstairs to see if they had the extra “waiting area”, meanwhile, I’m on hold on the phone trying to keep my 3 year old distanced from others. Absolutely ludicrous

Dr. Graves and his staff were wonderful!! Amazing post-surgery care while at the facility. Called and checked on him the next day

I am disappointed in response, lack of concern for past patients! Regardless of how many times I told staff urgency of getting my granddaughter in, I was put off. Funny how I couldn't get past your front desk but another doctor took the time to listen, respond and help.

Today my son had an appointment w/ Dr.Graves. His office had called the day before to remind us of the appointment.My son has seen Dr Graves since 2010.We drove for 1 1/2 hrs to be ask why were we there?That my son had been discharged by Dr Graves an referred to another doctor I told her we knew nothing about being discharged.That we were referred to the new doctor for surgery.but the new doctor told us he did not need surgery.I was heart broken bec we liked Dr Graves.She was very rude to us