Dr. Joanna Woo, DO

Very kind and patient. Explained my conditions with care and made sure I understood everything before moving forward. Her staff was also very attentive and supportive. I only switched OBs because my insurance changed, or else I would still be their patient!

If I could give this practice zero stars I would. I was dropped from Dr. Woo at 36 weeks pregnant bc she didn't go over my medical records! She claimed there were too many pages! Guess what Dr. Woo that's part of your job! Her office manager Mercedes was of no help. She was extremely rude and uncaring. Mercedes attempted to hang up on me at least three times during our conversation while I was trying to understand the situation. I simply needed prenantal care from an OB that was covered by my new insurance for labs, ultrasounds, and would be my back OB in case of an emergency (my birth plan was to go through a birthing center). The least Dr. Woo and Mercedes could have done was give me a list of OB's that would be willing to work with me, they provided nothing- even after Mercedes reassured me that Dr. Woo had an extensive list of OB's that could provide me with care. They kept blaming liability insurance which is a lie. Basically if you don't get care through delivery (where they