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Dr. Jillian Moore, MD

Dr. Jillian Moore, MD

Family Medicine*

Dr. Jillian Moore, MD is a family medicine physician in Rochester, NY. She is affiliated with Strong Memorial Hospital. She is accepting telehealth appointments.

3.7 Star Rating
Based on 12 reviews 3.7 Star Rating (12 reviews)

Practice

10 S Pointe Lndg Ste 250 Rochester, NY 14606
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Moore specializes in the area of Family Practice. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Moore's Reviews

Likelihood to recommend Dr. Moore

3.7
12 ratings, 10 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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The Best
Telehealth
I couldn’t ask for a better PCP than Dr Moore. I have had several major health issues over the past few months and she has helped me, taking her time, through every single one. I am so grateful she is my doctor. She is a shining star in the medical field.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 18, 2025
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Dr. Moore is a wonderful doctor. She is very attentive and pays attention to detail. She's very understanding between her and her team they will get it done, her response time is great . I could go on and on I'm so happy to have her as a doctor for myself and my children. Thank you Dr. Moore and staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
A. Wilson – Apr 20, 2023
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Dr. Moore was my father’s doctor for years. He is in his 80s. I went with him to most appointments. She was so caring and really listened to him. She would call my father at home to check on him and always returned our calls to the office promptly. He recently moved to Florida and we wish we had someone this competent and caring down there for him!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Denisekv – Feb 09, 2021
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I have been a patient of Dr. Moore for many years but I would not recommend her. She has betrayed my trust by ignoring my agony with gout. This is the second time in 3 months that she NEVER returned my calls, even though she was WELL AWARE of the severity of my condition. Her staff assured me that this was communicated to her and that she would call me back by the end of the day. She DID NOT and I was forced to call the emergency number at 8:30pm. The doctor on call sent in an Rx immediately and told me that there was NO EXCUSE for Dr. Moore to not have called me and taken care of this. She said: "We don't leave our patients in pain!" I have NO CONFIDENCE in Dr. Moore's abilities or her sense of compassion! I spoke to her today and she obviously has no remorse. Also, she has insisted that I MUST LEAVE THE PRACTICE! So now I am being punished for complaining about HER LACK OF FOLLOW THROUGH! If this was a one-time thing, I could understand it, but THIS IS HER TERRIBLE STANDARD OF CARE!!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jan 16, 2020
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Dr Moore is everything I need in a healthcare provider. She takes as much time as necessary for me to leave correctly diagnosed or an appropriate action plan in place.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Nikki A. – Nov 17, 2019
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Wonderful Doctor who listens and is genuinely interested in what you as the patient have concerns with. and Laura Stannard is beyond exceptional , however I struggle with Nadine as she does not provide a lot of information or answers.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Sara – Feb 09, 2018
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I fired this doctor and her practicioners. absolutely no listening and understanding. i was removed from an neccessary medication due to drug and alcohol rehabilitation. i was just in her office and seen nadine who removed me from nerve medication( a non narcotic ) and further more, took all my neccessary medicatins from me when i was in need of them. i know what drugs i put in my body, i was homeless and now i have nothing. beware her. i was drug tested repeated, no wrttn consent. so much more.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Richard Iannone in Ontario N.y. – Jan 20, 2018
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Very dissatisfied
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Scottsdale, AZ – Jun 04, 2017
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she was very helpful during my wife's pregnancy and after with our daughter.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Brockport, NY – Apr 20, 2017
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She is always concerned about your well-being and always makes herself available as soon she can. I definitely would recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rochester, NY – Jul 29, 2016
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Leave a review

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About Me

biography

Dr. Jillian Moore, MD is a family medicine physician in Rochester, NY. She is affiliated with Strong Memorial Hospital. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

UR Medicine Primary Care at Highland Hospital10 S Pointe Lndg Ste 250 Rochester, NY 14606
1

Affiliated Hospitals

  • Strong Memorial Hospital

    601 Elmwood Ave
    Rochester, NY 14642
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality