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Dr. Jill Couch, DO

Dr. Jill Couch, DO

Internal Medicine*

Dr. Jill Couch, DO is an internist in Jonesville, VA. She is affiliated with medical facilities such as Claiborne Medical Center and Holston Valley Medical Center. She is accepting new patients and telehealth appointments.

2.3 Star Rating
Based on 9 reviews 2.3 Star Rating (9 reviews)

Practice

276 Fieldstone Dr Jonesville, VA 24263
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Couch specializes in the area of Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Couch's Reviews

Likelihood to recommend Dr. Couch

2.3
9 ratings, 3 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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lISTENS, TREATS ME LIKE i KNOW WHAT i'M TALKING ABOUT.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jill Couch in Jonesville, VA – Jul 27, 2024
×Post a ResponseAre you Dr. Couch?
If you want to be in and out for a basic physical within 3 hours, so somewhere else. If you want to be able to talk to your doctor for more than 5 minutes, go somewhere else. If you would like to receive a call back after leaving several voice messages, go somewhere else. I have been incredibly disappointed with Doctor Couch. I have never felt I received adequate care from her due to how she rushes me through the appointment after I've waited in the waiting room for hours. She coded something incorrectly which led to an incorrect lab bill. I have been leaving voice messages for 4 months and she still has yet to return my phone call. I'm going to have to pay this bill just so the creditors don't go after me, even though this was her mistake. I have since found a new provider and am glad I will not have to see Doctor Couch anymore.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Long wait times
4 others found this helpful
Helpful
Nicole – Nov 12, 2021
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I love Dr. Couch. She takes time to get back to you in any situation. Very considerate of a patients needs. If you're sick she works you right into her busy schedule. Often staying late to help all of her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Gloria Jones in Jonesville – Jan 05, 2016
×Post a ResponseAre you Dr. Couch?

Leave a review

How was your experience with Dr. Couch?

About Me

biography

Dr. Jill Couch, DO is an internist in Jonesville, VA. She is affiliated with medical facilities such as Claiborne Medical Center and Holston Valley Medical Center. She is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pikeville Kentucky College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Jonesville Family Health Center276 Fieldstone Dr Jonesville, VA 24263
1

Practice

Wellmont Health System100 15th St NW Norton, VA 24273
2
Anewcare Collaborative LLC509 Med Tech Pkwy Ste 100 Johnson City, TN 37604
3

Affiliated Hospitals

  • Lonesome Pine Hospital

    1990 Holton Ave E
    Big Stone Gap, VA 24219
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    93%
    Patients said they were given information about recovering at home

    6% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Claiborne Medical Center

    1850 Old Knoxville Rd
    Tazewell, TN 37879

    How patients felt about the care they received at this hospital.

    88%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    88%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Holston Valley Medical Center

    130 W Ravine Rd
    Kingsport, TN 37660
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality