background
background
Dr. Jess Collins, MD

Dr. Jess Collins, MD

Neurology*
20+ years of experience

Dr. Jess Collins, MD is a neurologist in Spring, TX and has over 20 years of experience in the medical field. Dr. Collins has extensive experience in Headache. He graduated from ALBANY MEDICAL COLLEGE in 2000. He is affiliated with medical facilities Baylor Scott & White Medical Center-Temple and Baylor Scott & White Medical Center-Round Rock. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 19 reviews 3.7 Star Rating (19 reviews)

Houston Methodist Department of Neurology

26424 Strake Dr Spring, TX 77389
Telehealth available
Show Phone Number

Compare with other Neurologists

Compare Dr. Collins with our nearby Neurologists at HCA Houston Healthcare Northwest.

Make an appointment at HCA Houston Healthcare Northwest today at
(281) 417-4665.

Dr. Collins is a Healthgrades Choice provider in Neurology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Dr. Collins' Reviews

Likelihood to recommend Dr. Collins

3.7
19 ratings, 10 with a written review
5 star
68%
68%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
32%
32%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Exactly what I was hoping for
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 15, 2025
×Post a ResponseAre you Dr. Collins?
Everything was very well done. I was very satisfied. Thank you.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 08, 2025
×Post a ResponseAre you Dr. Collins?
Uncaring and rushed
Dr. Collins spent less than 5 mins with my 89 year old mother. We were concerned about her dementia. Instead of taking the time to understand our concerns, he sent in his PA to order multiple extensive, costly, and expensive tests. What if that was his mother?
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 04, 2024
×Post a ResponseAre you Dr. Collins?
Very disappointed
After my previous neurologist left her office I called this office and explained that I needed to get an appt regarding headaches and specifically for questions regarding the infusions of Vyepti I was already in the process of having. I really explained that I needed the appt before my next infusion. I got an appointment from a cancellation. After waiting a few months, the morning of my appointment the office called and cancelled saying the Dr had to leave the office. I told them I needed to reschedule before my next infusion. I told a person on the phone the whole story and also explained it in the patient portal. Next day I talked to the office and was told they don't treat headache, they never have prescribed the infusion medication I am getting and I would have to go elsewhere. Why wasn't I told this months ago? So now I have to start over again and try to find someone who can help. I'm sure I won't be seeing anyone before my next infusion appt which is what I needed.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 27, 2023
×Post a ResponseAre you Dr. Collins?
Office is hard to find the first time you go , he only has a "medical assistant" a receptionist and himself in the office. He's all about "aim for zero" if you're not on enough medication or medication causes even 1 seizure he'll throw surgery your way
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 28, 2020
×Post a ResponseAre you Dr. Collins?
Dr Collins is an amazing doctor, he is compassionate and takes the time to listen to your concerns and execute the best treatment plan for you. He is very thorough and overall a great man. The staff is wonderful as well, timely call backs and easy to schedule appointments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dia in Clifton Park – Nov 27, 2018
×Post a ResponseAre you Dr. Collins?
He saw my son who has tourette's and was very cold and unconcerned. I felt like we wasted our time going to him. I would give him no stars if I could.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Tourette's Mom in Scotia, NY – Aug 25, 2018
×Post a ResponseAre you Dr. Collins?
Kind, professional, and simply the best neurologist out there!!! He is the expert, and the staff are so friendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Feb 12, 2018
×Post a ResponseAre you Dr. Collins?
We have been very satisfied with Dr. Collins' level of expertise and recommend him regularly.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Epilepsy Wife in Albany – Mar 07, 2017
×Post a ResponseAre you Dr. Collins?
Saw me for 10 minutes, no medical records on myself and decided I should pay for Vestibular Therapy out of pocket for my vertigo and Labyrinthitis that I have had for 3 1/2 years. I know he was trying to save the insurance company alot of money by denying my request to see a vestibular therapist. In the span of 10 minutes, he decided this. No amount of tears and frustration would sway him. Don't ever waste your time seeing this man. He doesn't care.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Christina M. in Greenfield Center, NY – Jul 21, 2016
×Post a ResponseAre you Dr. Collins?

Leave a review

How was your experience with Dr. Collins?

Know Before You Go

About Me

care philosophy

Neurological disorders can profoundly affect quality of life. My goal is to listen closely to my patients and combine my years of experience with the latest clinical practices to help improve their quality of life.

biography

"Neurological disorders can profoundly affect quality of life. My goal is to listen closely to my patients and combine my years of experience with the latest clinical practices to help improve their quality of life."

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Emory University

    Fellowship Hospital, 2005

  • Forest Park Hospital

    Internship Hospital, 2001

  • Albany Medical College

    Medical School, 2000

  • Southern Methodist University

    Undergraduate School, 1996
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Collins is a Healthgrades Choice provider in Neurology

    Read our methodology

    Focus on Uncontrolled Emotions

    Insurance Check

    Search for your insurance carrier and choose your plan type

    Locations

    Houston Methodist Department of Neurology

    Houston Methodist Department of Neurology26424 Strake Dr Spring, TX 77389
    1
    (936) 270-5500

    Baylor Scott & White Clinic - Round Rock 300 University

    Baylor Scott & White Clinic - Round Rock 300 University300 University Blvd # A Round Rock, TX 78665
    2
    (512) 509-0099
    See all Neurologists in Spring, TX