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Dr. Jerome Hester, MD

Dr. Jerome Hester, MD

Ear, Nose, and Throat*
35+ years of experience

Dr. Jerome Hester, MD is a head & neck surgery otolaryngologist in Menlo Park, CA and has over 35 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at Houston McGovern Medical School in 1989. He is affiliated with medical facilities such as Stanford Hospital and Mercy Medical Center Merced. He is accepting new patients.

4.2 Star Rating
Based on 19 reviews 4.2 Star Rating (19 reviews)

Practice

1300 University Dr Ste 4 Menlo Park, CA 94025
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Compare with other Head & Neck Surgery Otolaryngologists

Compare Dr. Hester with our nearby Head & Neck Surgery Otolaryngologists at Washington Hospital Healthcare System.

Dr. Hester is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
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  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Hester's Reviews

Likelihood to recommend Dr. Hester

4.2
19 ratings, 14 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

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Office visit
Professional. Explained conditions well. Spent time with us. Knowledgeable about options. Great office.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 28, 2025
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HIGHLY RECOMMEND
I had the best experience with Dr. Hester after having many frustrating interactions with other doctors. He is highly knowledgeable, experienced, accommodating, and has excellent communication skills. I felt listened to and supported throughout the entire experience. He is the first person I would recommend to any family or friends looking for high quality ENT care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Olivia Kim – Jan 07, 2023
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The Best Sinus Care
I have been seeing Dr. Hester for over 10 years. He is exceptionally knowledgeable and skilled and always listens carefully to my issues. I've had several sinus procedures by him through the years and have always been extremely pleased with the outcome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BV – Dec 15, 2022
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Excellent experience
The office staff are good communicators, friendly, accommodating and efficient. Dr Hester devotes ample time to discuss procedure options, the benefits as well the particulars of the recovery. After having several procedures with him, I have found his detailed explanations and recovery timelines to be very accurate. He is passionate about his work and has a sense of humor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gerard Fogarty – Jan 28, 2022
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Very happy with my treatment from Dr. Hester using the Vivaer system.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Maria H – Oct 08, 2020
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Dr. Hester was professional and performed the procedure quickly and efficiently. He took the time to thoroughly explain the procedure, clinical benefits, and made himself available if I had questions down the road. More importantly, he set expectations on the procedure and post-op recovery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Steve E. – Feb 27, 2020
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My experience with Dr. Hester is similar to ones listed above. I have never had any doctor take as much time and explain everything in great detail as he did with me during my appointment. There was no rush and no dismissive attitude. It was clear to me that he is a very competent doctor with great communicative skills and compassion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Phillip Sienna – Jan 21, 2020
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Dr. Hester takes the time to listen and to answer all questions. I so appreciate that his focus is on diagnosis and treatment and not expensive office visit after expensive office visit. I find his approach very ethical, humane, and patient-focused.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Leigh Wolf – Dec 01, 2019
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Very happy with the results of the treatment plan from Dr. Hester. I would recommend his office to any of my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jessica – Nov 28, 2019
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I had a very good experience with Dct. Hester. He was very professional and listened to what I had to say. He explained everything he was doing and why, and was also very friendly. I would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brian in Woodside, CA – Oct 27, 2017
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Dr. Hester did a fine job of diagnosing a fungal ear infection (one that had been misdiagnosed by another doctor). This was a very big deal for me because the ear had become quite painful. The right medicine was prescribed and a few days later the problem was resolved. Rave reviews for both Dr. Hester and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Trevor M. in Palo Alto, CA – Aug 25, 2017
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I first met Dr Hester when he saw our daughter for a surgical follow up. His easy, pleasant manner and clear communication impresses me. He doesn't rush and takes the time to answer all our questions. His staff is excellent. My highest recommendation is that I am bringing another of my children to be seen for a consult and am now a patient myself.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer O'Driscoll – Aug 02, 2017
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Great experience with Dr. Hester. I'm a long time sufferer of sinus issues, and for the first time in a long time I've gone a full month without a crippling sinus headache. His Palo Alto office is super convenient too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
T. Doyle in Palo Alto, CA – Mar 15, 2017
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Because he is Excellent, and he change my life, and my daughter's.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Everest Mwamba in San Francisco, CA 94109 – Dec 24, 2016
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Know Before You Go

About Me

biography

Dr. Hester graduated with honors from The University of Texas at Houston Medical School.  He then received his training in Otolaryngology/Head and Neck Surgery from Stanford University.  He has over 25 years experience in the treatment...read more

  • Ear, Nose, and Throat

  • Sleep Medicine Otolaryngology

  • Pediatric Otolaryngology (Ear, Nose & Throat)

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stanford University School Of Medicine

    Residency Hospital, 1994

  • Stanford University School Of Medicine

    Internship Hospital, 1990

  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Medical School, 1989
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Hester is a Healthgrades Choice provider in Ear, Nose, and Throat

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    Locations

    Practice

    David Consulting Group Inc.1300 University Dr Ste 4 Menlo Park, CA 94025
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:30am - 4:30pm
      • Tue: 8:30am - 4:30pm
      • Wed: 8:30am - 4:30pm
      • Thu: 8:30am - 4:30pm
      • Fri: 8:30am - 12:30pm
    • Directions
    (650) 268-5133
    See all Otolaryngologists in Menlo Park, CA