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Dr. Jerome Chao, MD

Dr. Jerome Chao, MD

Cosmetic, Plastic & Reconstructive Surgery*
25+ years of experience

Dr. Jerome Chao, MD is a plastic surgeon in Latham, NY and has over 25 years of experience in the medical field. He graduated from Columbia University Vagelos College of Physicians and Surgeons in 1995. He is affiliated with medical facilities such as Albany Medical Center Hospital and Ellis Hospital. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 20 reviews 4.4 Star Rating (20 reviews)

Practice

13 Century Hill Dr Latham, NY 12110
Telehealth available

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Dr. Chao's Reviews

Likelihood to recommend Dr. Chao

4.4
20 ratings, 9 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

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Lipo360
Dr. Chao and Becki are simply the best, better than all the rest !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jewels – Dec 14, 2023
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Dr Chao and his staff are amazing! I just had my second procedure with him and couldn’t be happier with my results. Before both procedures, I received quotes and found his prices to be fair and in line with other area Drs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna – Oct 06, 2022
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wants to charge $12500 for a breast aug. that's bogus and said he was not confident he can perform the procedure. i've been to many surgeons in the region and none of them said i need a $5000 fat graft (because i don't have enough fat for contouring the upper part of my breast) on top of the $12500 breast aug. he's greedy and turns away jobs that are not super easy which shows that he lacks wisdom and experience.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Jun 08, 2021
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My son had surgery this morning. Everything went very smoothly & professionally. The office staff is great, especially Paula!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jerolynne D. – Jun 20, 2020
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GREAT SERVICE!!! RELIABLE!! GREAT STAFF ALL AROUND. VERY CARING. AFFORDABLE AND EFFECTIVE AND EFFICIENT. 5 STARS ALL DAY. !!! EVERY STAFF MEMBER CONTRIBUTED. REALLY MADE ME FEEL SO COMFORTABLE. AND THEY CALLED AFTER TO CHECK UP ON ME AS WELL!! GOD BLESS YOU GUYS!! DONT LOOK AROUND OR HESITATE ANY OTHER PRACTICES. DR CHAO IS THE MAN!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeremy Defibaugh – Jun 20, 2020
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We were referred to Dr. Chao when my 3 year old daughter fell and sliced her ear open right down to the cartilage. Due to the COVID-19 crisis we were hesitant to go to an ER - well thank God for Dr. Chao and his staff. Dr. Chao met my daughter and I at 8:00am on a Sunday morning in an otherwise empty office. Emergency sutures for 3 year old girls is not his typical day in the office, but we couldn’t have asked for a better experience. Dr. Chao explained the process kindly and honestly and kept my 3 year old feeling reassured and smiling the entire time. A week later we returned for a follow-up and to have the stitches removed. This time we had the pleasure of meeting Dr. Chao’s staff, all of whom were delightful and professional. We felt very comfortable with the COVID-19 precautions the office had in place, and again Dr. Chao had my daughter smiling and laughing through the procedure. Oh...and her ear healed beautifully.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 08, 2020
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Doctor Chao helped me get through the traumatic experience of diagnosis of Breast Cancer by giving me hope that quality of life could be attained. After my mastectomy he performed an amazing reconstruction and implant . I will always be grateful for an early diagnosis and for the honor of being his patient. Chao Plastic Surgery is an oasis of healing, and peace. Dr. Chao and his staff work everyday to maintain a professional and joy-filled practice as a service to their patients who they always put first. Thank you Doctor Chao and your entire Team !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Carolyn – Mar 06, 2020
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Caring, helpful, experienced, makes you feel comfortable!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Susan in Latham, NY – Jul 07, 2018
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They are never on time. Very unprofessional, the woman in the front is not very friendly either.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Troy ny – May 19, 2017
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Cosmetic Surgery Spotlight

About Me

care philosophy

HIGH STANDARDS

A standard of excellence in personalized care enables us to provide the quality cosmetic enhancement services that our patients deserve. We provide comprehensive treatment planning and follow strict standards that...read more

biography

Jerome D. Chao, M.D., F.A.C.S., is the Chairman of the Department of Surgery at Saratoga Hospital. Previously, he served as Chief of the Division of Plastic Surgery at Albany Medical Center until June 2010. As chief, Dr. Chao directed...read more

  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Columbia University Medical Center

    Fellowship Hospital, 2003

  • Mcgaw Medical Center Northwestern University

    Internship Hospital, 1996

  • Columbia University Vagelos College Of Physicians And Surgeons

    Medical School, 1995
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • American College of Surgeons, Member

  • International Society for Hair Restoration, Member

  • American Association for Hand Surgery, Member

  • American Society of Maxillofacial Surgeons, Member

  • American Board of Plastic Surgery, Member

  • American Society of Plastic Surgeons, Member

  • American Society of Reconstructive Microsurgery, Member

  • English

  • Minnan

  • Castle Connolly Top Doctor, 2017

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Locations

Practice

Office13 Century Hill Dr Latham, NY 12110
1

Affiliated Hospitals

  • Saratoga Hospital

    211 Church St
    Saratoga Springs, NY 12866
    Recipient of 9
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback

  • St Peter's Hospital

    315 S Manning Blvd
    Albany, NY 12208
    Recipient of 13
    hospital awards

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback

  • Samaritan Hospital

    2215 Burdett Ave
    Troy, NY 12180
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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