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Dr. Jennifer Ladd, DO

Dr. Jennifer Ladd, DO

Family Medicine*

Dr. Jennifer Ladd, DO is a family medicine physician in Charleston, WV. She is affiliated with medical facilities such as CAMC General Hospital and Saint Francis Hospital. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 32 reviews 4.6 Star Rating (32 reviews)

Practice

500 Donnally St Ste 203 Charleston, WV 25301
Telehealth available
(304) 347-6700
Patient Favorite Award

Dr. Ladd is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Ladd specializes in the area of Family Practice. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. • See hospitals
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Dr. Ladd's Reviews

Likelihood to recommend Dr. Ladd

4.6

32 ratings, 15 with a written review
5 Star
84%
84%
4 Star
3%
3%
3 Star
6%
6%
2 Star
3%
3%
1 Star
3%
3%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Debra Dimitroff – Mar 05, 2024
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Hydrocodone 5 – Jan 27, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Amber – Jan 26, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Amy – Dec 22, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 people found this helpful
Helpful
Jun 21, 2021
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 people found this helpful
Helpful
Nov 03, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Kim W. – Jan 06, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Bethany Sullivan – Dec 07, 2019
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What went well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Nov 12, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Formerly Charleston – Feb 21, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Patsy Ballard in Charleston, WV – Oct 01, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
5 people found this helpful
Helpful
Disappointed with staff – May 16, 2018
×Post a ResponseAre you Dr. Jennifer Ladd, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Charleston, WV – May 01, 2017
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
8 people found this helpful
Helpful
Amanda in Kenna, WV – Dec 22, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Amberdurham in Charleston,WV – Jun 24, 2016
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Leave a review

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Know Before You Go

About Me

biography

Dr. Jennifer Ladd, DO is a family medicine physician in Charleston, WV. She is affiliated with medical facilities such as CAMC General Hospital and Saint Francis Hospital. She is accepting new patients and telehealth appointments.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check
Patient Favorite Award

Dr. Ladd is a patient favorite Family Medicine Physician

    Read our methodology

    Focus on Brain Health

    Locations

    Practice

    WVU Medicine Medical Office Building North500 Donnally St Ste 203 Charleston, WV 25301
    1

    Affiliated Hospitals

    • Saint Francis Hospital

      333 Laidley St
      Charleston, WV 25301

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      3% higher than the national average

      80%
      Patients said that nurses always listened to them and explained things well

      1% lower than the national average

      View all patient feedback

    • CAMC General Hospital

      501 Morris St
      Charleston, WV 25301
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback

    • Thomas Memorial Hospital

      4605 Maccorkle Ave SW
      South Charleston, WV 25309
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality