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Dr. Jennifer Derby, DO

Dr. Jennifer Derby, DO

Family Medicine*
15+ years of experience

Dr. Jennifer Derby, DO is a family medicine physician in Broadway, VA and has over 15 years of experience in the medical field. She graduated from University of Texas at Austin Dell Medical School in 2006. She is affiliated with Sentara RMH Medical Center. She is accepting telehealth appointments.

2.7 Star Rating
Based on 7 reviews 2.7 Star Rating (7 reviews)

Practice

13892 Timber Way Broadway, VA 22815
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Derby specializes in the area of Family Practice. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Derby's Reviews

Likelihood to recommend Dr. Derby

2.7
7 ratings, 6 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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Don't understand the negativity here
Why all the negativity? I've been a patient of her for a few years now. She listens and makes decisions accordingly. She is polite and caring. She focuses on healthy lifestyles which is the root of many of our health issues.Sometimes we expect too much of our doctors . They can't always wave a magic wand and make us feel better. I've witnessed some very rude patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tony – Feb 23, 2025
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Incompetent, and lacks empathy
My experience with Dr. Jennifer Derby has been nothing short of disappointing. Initially, she seemed pleasant during my first visit, but it was the subsequent encounters that truly highlighted her incompetence and lack of empathy.The moment that solidified my disdain for Dr. Derby was when I confided in her about my struggles with depression and thoughts of suicide. Rather than approaching the situation with care and professionalism, she callously dismissed my concerns with a flippant remark, suggesting that I was simply tired. It was clear that she either lacked the understanding or the compassion to address mental health issues appropriately.During another visit, after I had sustained a minor injury while playing with my dog, Dr. Derby insisted on administering a tetanus shot, despite my assurance that it was unnecessary. It was evident that she was more focused on unnecessary treatments than on truly understanding and addressing my needs as a patient.
What went well
No results
What could be improved
No results
Helpful
Shawn Hornick – Jul 23, 2024
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One of the worst providers I’ve ever met
I went for acute neck pain and she refused to do any kind of testing. I assumed an X-ray would be needed before an MRI. She wasn’t willing to do any of it and passed the bill to neurology. Now I have to sit till April with a condition I can’t get a diagnosis for. Do NOT expect her to help you. I will be formally reporting her when the emotional hangover of her treatment of me wears off.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Felicea Moyer – Dec 22, 2023
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a minute ago NEW I went for acute neck pain and she refused to do any kind of testing. I assumed an X-ray would be needed before an MRI. She wasn’t willing to do any of it and passed the bill to neurology. Now I have to sit till April with a condition I can’t get a diagnosis for. Do NOT expect her to help you. I will be reporting her medical negligence.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Felicea Moyer – Dec 21, 2023
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Dr. Derby is a wonderful physician. Knowledgeable, caring and she really listens. Absolutely the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tony H – Aug 15, 2021
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For the past year she has taken care of my husband and I and we found her to be the best. She always tries to find out the what the problem is and the best way to treat us. She is also and encourager. She is very nice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lorraine in Richlands, NC – Dec 17, 2015
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Leave a review

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About Me

biography

Dr. Jennifer Derby, DO is a family medicine physician in Broadway, VA and has over 15 years of experience in the medical field. She graduated from University of Texas at Austin Dell Medical School in 2006. She is affiliated with Sentara RMH Medical Center. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas At Austin Dell Medical School

    Medical School, 2006
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Sentara Timber Way Health Center13892 Timber Way Broadway, VA 22815
1

Practice

Sentara RMH Medical Center2010 Health Campus Dr Rockingham, VA 22801
2

Affiliated Hospitals

  • Sentara RMH Medical Center

    2010 Health Campus Dr
    Rockingham, VA 22801
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality