Dr. Jeffrey Stephenson, MD

I'm extremely appalled by Jeffrey S Stephenson, MD! I honestly cannot believe that Norton has a doctor like him working for them. I had been assigned to him after going to immediate care for a shoulder injury back in April. I had read reviews about him before meeting him and decided to give him the benefit of the doubt. First time I met with him at my first appointment, other than his personality seeming a little standoffish, I didn't have a problem with him. He listened to me, examined me, answered my questions and everything. Then said he was pretty sure I had a rotator cuff tear and would probably need arthroscopic surgery. But then said he needed to order an MRI before insurance would cover it. That's fine. Got a call saying MRI was normal and he scheduled me for PT for several weeks. Fine. PT didn't seem to do anything but make it worse. Even at PT they were very surprised the MRI didn't find anything. So went to a second appointment with him a couple weeks ago. He seemed more careless and standoffish than before. He didn't really look at my shoulder or answer any of my questions. Just acted and kept making faces like I was wasting his time. However, he did a shoulder injection. Saying that's all he could do to help. It worked amazingly well while it lasted several days. Afterwards, my arm and shoulder were left so weak and heavy feeling that I could barely lift my arm up at all. So I made a 3rd appointment with him several days ago. This time he walked in and acted like he couldn't care less and I was wasting his time right off the bat. Didn't look at my shoulder and wouldn't even let me speak or listen to me. He kept interrupting me constantly with sighs and rolling his eyes. Didn't even look at my shoulder or address my concerns. Instead he shrugged and asked me "what do you want me to do?!" Then he said the only thing to do that he could think of was order another test. Which is fine. However, I got the feeling he couldn't have cared less about trying to help me, and that all he really is interested in is my money. This was all after I had waited an hour and a half to see him. This will be the last time I have anything to do with him. As I will not tolerate his rude and disgusting behavior. I have since then gone under the care of another doctor that's not affiliated with Norton. This one actually has amazing reviews and ratings. It's about time I actually find out what's going on and get it fixed. You have been warned about Dr. Stephenson.

Had a torn meniscus, acted aloof and apathetic about my injury. Did the shots and OT for a year with little information about the plan to get me out of pain. My last appointment he walked in without me saying anything and said you can’t have surgery your too fat! I was not asking for surgery I was asking for help. Then went on a 15 minutes rant about how fat I was and no surgeon would do my surgery. I was crying never once offered a tissue. Went for second opinion! They sent me to OT and weight management gave me the weight goal I needed to get surgery. Got there within 4 months and getting knee replacement next month! Dude hates people! He should be ashamed of himself!

Do not take an injection form this doctor. He pushes injections. He tells you he doesn't need insurance pre-approval anymore. He forgets to mention the shot is $5,500 and you'll be out of pocket almost $1,700

Very good experience. He makes steroid shots to my knee stress free. Very patient and empathetic.

Chronic Tennis Elbow - I really like Dr. Stephenson. I had tennis elbow and initially we tried steroid shots but after the third shot, my arm still was having pain. And of course, it was time for me to stop playing tennis until Dr. Stephenson and I discussed the option of the Platelet Rich Plasma Therapy. I ended up doing this treatment and my arm feels great. He has a nice mannerism and office is pretty efficient.

5 Stars from beginning to end. He has patience, compassion and empathy. He made a normally stressful situation for me (steroid shot) a breeze and was wonderful at alleviating my anxiety (as was his staff). I would, without question, highly recommend.

Failed to perform appropriate imaging delaying treatment for a ruptured hamstring tendon. Noted diagnosis in medical record he specifically stated was NOT my issue during appointment.

Dr Stephenson is a tremendous asset for Norton and this community. He is patient and thorough in his assessments and care plans.

After a really disappointing visit with another doctor I was relieved by my appointment with Dr. Stephenson. Very thorough and explained everything really well. He will be my recommendation for all future needs.