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Dr. Jeffrey Smit, MD

Dr. Jeffrey Smit, MD

Ear, Nose, and Throat*

Dr. Jeffrey Smit, MD is a head & neck surgery otolaryngologist in Clive, IA. Dr. Smit has extensive experience in Upper Respiratory Conditions. He is affiliated with Mercyone Des Moines Medical Center. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 8 reviews 3.6 Star Rating (8 reviews)

Practice

1601 NW 114th St Ste 230 Clive, IA 50325
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Smit specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Smit's Reviews

Likelihood to recommend Dr. Smit

3.6
8 ratings, 4 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
25%
25%

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Terrible bedside manner. He rushed our visit and felt like he did not care about my wellbeing. He wasn't attentive and did not listen to the patient's needs. It seemed like he just wanted to pass me off and get to his next appointment. He didn't allow for questions and clarifications and made patient fell like concerns weren't valid.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Julie – Jun 27, 2018
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Dr. Smit and I have worked together for over a year on correcting and managing my sinuses. His professionalism and patience is amazing. During my time as his patient, he listened to my concerns and asked my opinion on treatment options. Additionally, his nurse and staff are friendly and knowledgable. His expertise is top-notch and I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Shannon in Des Moines, IA – Oct 25, 2017
Shannon, thank you so much for the positive... Read More
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I never saw the Dr.! I even sat in a room for 15mins, he never showed. Someone stopped by the room said I was done and I could leave, I asked about the Dr. and she said he'll get back to you. He never did. The snippy woman who did the hearing test kept sighing and looked like I was a imposition in her work day! My $325.00 office visit and ear buzz test I guess didn't include diagnosis's. On the bill I did see a Tinnitus NOS description. so I went home and googled it.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Michele in Des Moines, IA – May 23, 2017
Michele, thank you for leaving us feedback. We... Read More
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he does not take his time i always feel rushed and not cared for as im trying to explain whats wrong he is doing 10 other things. Ive noticed it a few times but this time ive had enough i got called in and was out in 5 minutes because he rushed me and doesnt understand ive had the same problem for years and need answers not just steroids that dont help!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
des moines, iowa – Apr 28, 2017
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About Me

care philosophy

Jeffrey Smit, M.D., is part of the Mercy health care family including four hospitals and more than 50 clinics. 
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office1601 NW 114th St Ste 230 Clive, IA 50325
1
Office5900 E University Ave Ste 100 Pleasant Hill, IA 50327
2

Practice

Office5900 E University Ave Pleasant Hill, IA 50327
3

Affiliated Hospitals

  • Mercyone Des Moines Medical Center

    1111 6th Ave
    Des Moines, IA 50314
    Recipient of 4
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality