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Dr. Jeffrey Laphen, MD

Dr. Jeffrey Laphen, MD

Family Medicine*

Dr. Jeffrey Laphen, MD is a family medicine physician in Doylestown, PA. He is affiliated with Doylestown Hospital. He is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 14 reviews 3.5 Star Rating (14 reviews)

Practice

252 W Swamp Rd Ste 41 Doylestown, PA 18901
Telehealth available

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Dr. Laphen's Reviews

Likelihood to recommend Dr. Laphen

3.5
14 ratings, 6 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
7%
7%
2 star
7%
7%
1 star
29%
29%

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Dr. Laphen's office appears to engage in selective behavior as to whom they will accept as patients. This review is based on my experience as follows: my insurance listed this office as accepting new patients. I called and spoke with their front desk receptionist advising I was looking for a new primary care provider. She then requested my name, phone number and what medications I was on. I was then advised she will turn the information over to their office manager for review. I did not receive a phone call back. Since I am on medication for anxiety, it appears in my opinion, the office does not want to service those with mental health issues. This seems discriminatory to me. They also denied my ever calling their office to my insurance company when I filed a complaint regarding their behavior. I have a record of the call showing I spoke to the office for over 7 minutes. Shame on you and your staff, Dr. Laphen.
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
Lisa G – Jul 01, 2021
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Not a fan of this office. Would like it better if the DR actually listened & made reasonable suggestions specific to one's condition. There's no attempt to develop a Doctor/Patient relationship. Office personnel often seem overworked & hurried which sadly shows in their interaction with patients. Currently searching for a new primary doctor.......
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
1 other person found this helpful
Helpful
May 13, 2021
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I have been a patient of Dr. Laphen's for ~10 years. He is an insightful, caring professional who actually talks to his patients, takes a whole person view and provides counseling and treatment that is on the mark. He is also a smart and insightful professional with a very engaging personality. The office team at both the Jamison and Doylestown offices are also helpful and highly competent. I did not want to rush my evaluation but after ten years I'm comfortable with a "5" rating, and that only because higher scores are not available.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KERRY E MURPHY – Oct 07, 2019
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Don't grow old under his care, you'll regret it.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jamison, PA – Oct 05, 2018
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My children and I have been seeing him for a few years now. He is a great doctor, very knowledgeable, explains everything and takes him time. We are never rushed if we have questions! My only “complaint” would be they way he speaks to you occasionally. It can come off very arrogant. Since it has only been on occasion, I let it slide since everything else is great. The front office staff can be difficult and unfriendly at times...but these days, unfortunately, it is the norm!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jenn in Jamison – Jul 03, 2018
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Never,- will do the opposite. Egotistical, condescending/minimizing tone toward patient concerns of bp, cardio disease, despite significant family hx, recommends lifestyle changes and minimal medication to address. I’m sorry- I don’t want to have a heart attack while I’m makkng “lifestyle changes”! Prescribe the right medication to get bp under control
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Mar 07, 2018
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About Me

biography

Dr. Jeffrey Laphen, MD is a family medicine physician in Doylestown, PA. He is affiliated with Doylestown Hospital. He is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • American University Of The Caribbean School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Central Bucks Family Practice PC252 W Swamp Rd Ste 41 Doylestown, PA 18901
1
Office2370 York Rd Ste F1 Jamison, PA 18929
2

Affiliated Hospitals

  • Doylestown Hospital

    595 W State St
    Doylestown, PA 18901
    Recipient of 22
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality