Dr. Jeffrey Jackson, MD
Orthopedic Surgery*
Accepting new patients
Telehealth services available
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Dr. Jeffrey Jackson, MD
Orthopedic Surgery
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Dr. Jeffrey Jackson, MD is an orthopedic surgeon in Salt Lake City, UT. Dr. Jackson has extensive experience in Knee & Lower Limb Surgery and Shoulder & Upper Arm Surgery. He is affiliated with St. Mark's Hospital. He is accepting new patients and telehealth appointments.
4.8 Star Rating
Based on 45 reviews 4.8 Star Rating (45 reviews)
Office Hours
Monday
8 am
to
5 pm
Tuesday
8 am
to
5 pm
Wednesday
8 am
to
5 pm
Thursday
8 am
to
5 pm
Friday
8 am
to
5 pm
1160 E 3900 S Ste 5000
Salt Lake City, UT 84124
Salt Lake City, UT 84124
Locations
Salt Lake Orthopedic Clinic
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Directions
Hospital Highlight
Dr. Jackson is affiliated with St. Mark's Hospital Salt Lake City, a highly rated and top awarded hospital for orthopedic surgery.
At a Glance
- Area of Expertise • Dr. Jackson specializes in the area of Orthopedic Surgery. See board certifications
- Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
- Offers Telehealth • This doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital • Patient Safety Excellence Award™ See hospitals
More Orthopedic Surgery Specialists at St. Mark's Hospital
Experience Check
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Dr. Jackson's Reviews
Likelihood to recommend Dr. Jackson
4.8
45 ratings, 15 with a written review
| 5 star | 91% | 91% |
| 4 star | 2% | 2% |
| 3 star | 2% | 2% |
| 2 star | 0% | 0% |
| 1 star | 4% | 4% |
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I was very happy with my initial care, but eventually felt I wasn't being heard and was brushed off as a hopeless case after 3 surgeries and a worsening condition
What went well
- Office environment
- Appointment scheduling
- Explained conditions well
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Appointment was rushed
1 other person found this helpful
Helpful
Salt Lake City, UT – Mar 05, 2024
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I was referred to Dr. Jackson from a sports medicine doctor I trust. He told me Dr. Jackson was one of the only surgeons in Utah that could repair my torn labrum in my hip. I went to see him while I waited for my other injury to heal and we set up a date for surgery. He was professional and informative through the whole process. I’m happy to say that a year post op I don’t even think about my hip anymore. It is 100% pain free and I’m back to running ultramarathons.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lauren Moser – Jul 13, 2020
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Dr. Jaxon fixed what a more experienced doctor couldn’t! I was able to play b-ball within 3 and a half months.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Garritt B – May 12, 2020
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Dr Jackson is the best. He allways answers my questions clearly and is very patient with me. I am forever asking him sill procedure questions but he never loses patience with me and allways smiles and answers my questions. He is just the best Orthopedic doctor I have ever encountered and I will continue to visit him. I have told all of my friends and family members what a good doctor he is, so hopefully he will have more of our family business.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Colleen Parkin in West Valley City – May 18, 2018
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Recently had my second shoulder replacement by Dr. Jackson. He is a wonderful caring surgeon who treats the whole person - you're not just a knee or a shoulder to him. I would not hesitate to recommend him to anyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
May 13, 2018
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I saw a few different surgeons before finally setteling on Dr, Jackson. He is very professional very personable and takes his time answering any questions or concerns you may have. I had hip surfer on with him as a 24 year old 5 months later I have absolutely no pain and have no problem standing, walking, bending etc all day. I would highly recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lianna in Lehi Utah – Mar 09, 2018
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Dr. Jackson is an excellent physician. He is kind, professional and extremely caring. He takes the time to go over every question and concern without hurrying. I would highly recommend him.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Evanston, WY – Sep 14, 2017
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Dr. Jackson did full shoulder replacements on each of my shoulders. For years I had managed a great amount of pain.
He is a true professional and takes great pride in his quality of work but also shares a deep concern for a patient.
I have been teaching Martial Arts for over 30 years but my shoulder pain was really impacting my ability to function. This is a pretty painful surgery and extensive recovery but I can truly say that I am grateful, feeling 100% better and still train. Great job.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Mark P. in Lake Point, UT – Aug 05, 2017
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Dr. Jackson is an incredible physician and surgeon. I have referred several friends and family members to him, as well as being seen by him myself. He is very patient, and knowledgeable. He also has great bedside manner and is very sensitive to his patient needs. I have never seen a physician so involved in his patients care. His staff is very professional and experienced as well. Overall, I would recommend this orthopedic surgeon to anyone in need of an outstanding provider.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Heather in Taylorsville, UT – Sep 21, 2016
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Dr. Jackson has operated on several of my friends and family over the past couple of years. They have all given him excellent reviews and highly recommend him. I have had him look at my shoulder that needs to be operated on and am planning on having him do it next year. Very professional and personable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Brad in Salt Lake City, UT – Jul 27, 2016
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I would not hesitate to go to Dr. Jackson or refer a friend or family member to Dr. Jackson. He is a well trained surgeon with great people skills and will take time to get to know you and your situation. If you have a sports medicine injury or need a total joint replacement or maybe just a second opinion, Go see Dr. Jackson!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jody Probst in Salt lake Utah – Jul 25, 2016
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Dr. Jackson is the whole package. He is young, knowledgeable, kind and empathetic. He spends quality time with you as a patient and is in my book the best surgeon there is.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cher knott in Salt lake city, utah – Jul 25, 2016
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Dr Jackson was very understanding and explained each and every doubt that we asked patiently. He did an excellent work on my total hip replacement surgery and my recovery was a great success. He even recommends well trained and knowledgable physical therapists for post recovery care. He was a great blessing during our time of distress to whether go forward with such a major surgery or not. Highly recommend him to all.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Lehi, UT – Jun 05, 2016
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From first meeting this doctor my experience is horrible cause he treated me like I was stupid and below him! I do not need a rip replacement but he has only concentrated on a cyst in my hip instead of the tear I have in my labrum! But would not speak to me directly cause I was very confident and positive about how my hip feels!! Then I decided to let him do a arthroscopic surgery on March 25, 2016 and on my way into the operating room I noticed a young girl texting on her phone!! No good!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Elizabeth Rasmussen in Sandy, UT – Apr 02, 2016
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I am very impressed with Dr. Jackson as a professional and his technical skills. His bedside manner is great and his staff very supportive and personable. He performed my shoulder surgery which is finally getting back to normal following a Rotator Cuff surgery I had 6 months prior by another surgeon.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Drew Cannon in Salt Lake City, UT – Feb 24, 2016
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45responses
Likelihood of recommending Dr. Jackson to family and friends is 4.7555556 out of 5
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About Me
Watch Dr. Jackson's Video
care philosophy
Dr. Jackson treats each patient as if they are a family member or friend. This includes listening to each patient with compassion for their specific ailment.biography
Dr. Jeffrey D. Jackson is a well-renowned orthopedic surgeon. He has enjoyed helping patients of all types, from common laborer to weekend warrior to Super Bowl champion. He prides himself on treating every patient equally, with state-of-the-art...read moreOrthopedic Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Southern California Orthopedic Institute
Fellowship HospitalMayo Clinic - Rochester
Residency Hospital
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
-
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkEnglish
Portuguese
Integrity and function of the subscapularis after total shoulder arthroplasty., 2010
A meta-analysis of patellar tendon autograft versus patellar tendon allograft in anterior cruciate ligament reconstruction., 2008
Reduction in early dislocation rate with large-diameter femoral heads in primary total hip arthroplasty, 2007
Golf after total knee arthroplasty: do patients return to walking the course?, 2009
Radial Head Fractures, 2007
Alpha Omega Alpha Honors Society, 2004
Affiliated Hospitals
- Recipient of 10
hospital awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsAmerica’s 100 Best Hospitals for Orthopedic Surgery Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home73%Patients said that doctors always listened to them and explained things well3% lower than the national average
Learn more about how Healthgrades measures Hospital Quality