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Dr. Jeffrey Heftler, MD

Dr. Jeffrey Heftler, MD

Interventional Spine Medicine*
25+ years of experience

Dr. Jeffrey Heftler, MD is an interventional spine medicine specialist in Greenwich, CT and has over 25 years of experience in the medical field. He graduated from Rutgers Robert Wood Johnson Medical School in 1997. He is affiliated with medical facilities Greenwich Hospital and Stamford Hospital. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 30 reviews 4.7 Star Rating (30 reviews)

Practice

6 Greenwich Office Park Greenwich, CT 06831
Telehealth available

Make an Appointment

At a Glance

  • Areas of Expertise
    Dr. Heftler specializes in the areas of Pain Medicine & Physical Medicine & Rehabilitation. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Schedule an appointment.
  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. See hospitals
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Dr. Heftler's Reviews

Likelihood to recommend Dr. Heftler

4.7
30 ratings, 21 with a written review
5 star
93%
93%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
7%
7%

Your trust is our top concern.

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Excellence
Dr Heftler offered alternatives, was thorough in his examination, and was on timeUnderstood my situation and was responsiveRecommended with no reservationsExcellent first visit
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara Dobbin – Mar 19, 2025
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Excellent doctor
Dr. Heftler is knowledgeable, thoughtful, and realistic in evaluating patient needs and offering options for treatment. He understood my medical issue and gave clear options for care while ordering only necessary testing and avoiding extra visits by offering a telephone call after test results. He is busy, so it is not always easy to get an appointment. That's what happens when you are a good doctor. I highly recommend Dr. Heftler.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 01, 2025
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Excellent Doctor
Dr Heftler is very knowledgeable and explains conditions and the proper treatment for the ailment. He is very friendly and caring. One of the Best Personalities in his profession. He really respects his patients. He has given my mother the best care! We really respect him greatly!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Danica – Feb 22, 2025
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Effective Physician
Dr Heftler explained clearly the proposed treatment and related implications, following explanation of my symptoms and concerns regarding my lower back issues. He was courteous and understanding of my concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Romesh M – Jan 29, 2025
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informed. accurate. easy.
Exactly what I was looking for. Helpful. Courteous. On point.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 04, 2025
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Outstanding Doctor!
I have been seeing him for a period of time for SI joint discomfort & back pain. Dr. Heftler has been great; patient, personable, working with me toward a solution. The way ALL doctors should be!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sheila Uhl – Dec 04, 2024
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Dr Hefler is , professional, respectful, efficient , caring any very knowledgeable in any and all orthopedic problems. Definitely recommend him and ONS for any and all of your orthopedic problems
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 08, 2024
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Excellent physician!
Knowledgeable, professional, respectful, efficient , caring. Definitely recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bedford, NY – Oct 30, 2024
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Excellent Physician!
I have been a patient of Dr. Heftler for several years. He is compassionate and listens (and hears) patients concerns. He has given me advice and has not been wrong. He is extremely competent and kind. A rare breed. I am fortunate to be his patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
SuzeeQ – Oct 18, 2024
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Excellent care: Summer 2024
Thank you to Dr. Hefler for helping me to get into the best possible condition with my lower back and legs! When 3 months of pt was minimally successful, he gave me 2 injections in my lower back which helped me to be able to enjoy my cruise and go on most excursions off the ship.. I would recommend Dr Hefler for pain management and would return to him again if needed!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon Yates – Oct 16, 2024
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Definitely Recommend
Dr Hefler took his time, answered all my questions easily and I did not feel rushed, and I felt like he was very thoughtful about my situation
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 17, 2024
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Excellent Doctor who listens
I have seen Dr Heftler for years for various issues and he has always been successful at helping me. He is patient and spend the necessary time to explain to me what he is doing and what I should do after the injection. Can highly recommend.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
william – Aug 23, 2024
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AWESOME! Informative, supportive, and professional
Dr. Heftler has repeatedly helped me with several back issues over the years! Always honest, supportive, and friendly!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 31, 2024
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Wonderful Dr.
I have been pleased every time I’ve seen Dr. Heftler! His diagnosis has always been accurate and he had a great bedside manner. He’s easy to talk to and explains things so that you understand. I will continue to use him for my orthopedic needs!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 26, 2024
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Nice man but medically was a disappointment
The bottom line - after 2 epideurals with minimal benefit, Dr. Heftler had his assistant call me to tell me that surgery was necessary and that I should make an appointment with his colleague (who received poor patient reviews). Instead, I made an appointment with a surgeon at HSS and after some images were taken, I made an appointment for surgery. At the same time, I also made an appointment with another physiatrist at HSS. The physiatrist felt that there was still room for conservative treatment prior to surgery. He prescribed drugs that Heftler did not, and I received a 3rd epidural. I cancelled my surgery 2 days before it was scheduled because my condition improved and, 2 years later, I'm playing golf, pickle ball, running, etc. When this started I could not walk more than 100 yards, even with a cane. Heftler was told that, to me, surgery was my last option and he didn't go the distance with conservative treatment. I see he's received great reviews so hopefully I'm an outlier.
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
Helpful
Jun 07, 2024
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Ignore Negative Reviews
Great Exam Room Manner! Proceeds according to your comfort level. Gives clear explanations. Answers questions, so ask!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 29, 2023
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The “No Pain” Doc
Dr. Heftler has been my doctor for 15 years. His prognosis has always been correct, even when I thought the opposite! He focuses on what you have to say and carefully listens to you. If you have bad back pain, this is the doc you want to see.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 02, 2023
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Excellent bedside manor
Very informed knowledgeable empathetic.dr heftler gives you all the time needed. Listens carefully to your issues. Solved so many of my issues.I’ve been a patient for over 10 years and always fits me in to his busy schedule. I have recommended him highly to family members and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jam4 – Jan 08, 2023
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Top Doc in every way!
Dr. Heftler is brilliant, exceptionally skilled, and has a bedside manner that is absolutely perfect. He is empathetic and responsive-I was in crazy pain when I first met him for an ultrasound injection. He knew I was nervous and knew just how to make me relax so that by the time the injection was over I felt it was, not just a good, but, a positive experience. During my follow-up appointment he did a thorough examination and assessment of my injured area, cheerfully answered all of my questions, suggested options to help me plan next steps, and talked about what he would pay close attention to going forward. Top Doc in every way!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol B. – May 13, 2022
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Horrible. Rude, arrogant. I had seen Dr H. previously. This time He refused to help me as I stood in front of him in extreme pain because I was treated by a doctor in New York. He would not even examine me. “Go back and see the doctor in NY. I can’t help you.” He doesn’t deserve the star required.
What went well
No results
What could be improved
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Kim – Apr 07, 2021
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About Me

care philosophy

Orthopaedic and Neurosurgery Specialists (ONS) centers on a team approach. Each patient is matched with the physician specialist that is right for their condition. Our practice is committed to providing excellent care for conditions and injuries...read more
  • Interventional Spine Medicine

  • Pain Medicine

  • Interventional Pain Medicine

  • Physical Medicine & Rehabilitation Pain Medicine

  • Spine Physiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Beth Isreal Hospital

    Fellowship Hospital, 2002
  • Thomas Jefferson University Hospital

    Residency Hospital, 2001
  • St Peters Medical Center

    Internship Hospital, 1998
  • Rutgers Robert Wood Johnson Medical School

    Medical School, 1997
  • Vassar College

    Undergraduate School, 1993
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Pain Medicine
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Italian

Locations

Practice

Unavail6 Greenwich Office Park Greenwich, CT 06831
1
Office200 Stamford Pl Stamford, CT 06902
2

Practice

Orthopaedic & Neurosurgery Specialists PLLC500 Mamaroneck Ave Harrison, NY 10528
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Stamford Hospital

    1 Hospital Plz
    Stamford, CT 06902
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Greenwich Hospital

    5 Perryridge Rd
    Greenwich, CT 06830
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality