Dr. Jeffrey Groves, MD

I’ve never been treated so poorly by a group of medical professionals. I arrived 15 minutes early for my 8 am appointment, only to find the office locked with no seating available, forcing multiple customers to stand in the hall. Several employees walked by without acknowledging us, despite seeing us waiting, and the door wasn’t opened until exactly 8 am. When we were finally let in, I expressed my frustration to the receptionist, who rudely dismissed my concerns. The medical assistant was equally dismissive when I mentioned the poor treatment, saying the receptionist was just having a bad day. The doctor barely examined me, quickly prescribing medications without a thorough consultation. The office manager was the worst of all—she lectured me about not knowing what the receptionist was going through and showed no interest in addressing my concerns, even telling me I was welcome to leave if I didn’t like the staff. I will never return to this practice.

He is the worst dr I have ever been to

Please do NOT go to Dr. Groves. The initial appointment was ok but short. But after calling half a dozen times to get test results, alter meds, ask questions, we NEVER received a return call. Even tried to call to get a referral sent to another neurologist without action.

Dr Groves is very intellectual & very Smart with my healthcare in every way possible. I’ve been seeing him for many years now, & he covers everything from a-z of the tests I need to determine what is wrong with my health. I totally understand why now he’s been very good to find out the reason why I’ve been in the most difficult journey of my life. He tests me for every possible reason ever. I once wondered why so many tests that he orders or preforms ? I now understand why he is very thorough about my health conditions. I totally respect him for being proactive about my medical issues. I would love to recommend him for the patients that need such a diagnosis like me. Great job Dr you’re doing great work on me.

Dr Groves is very Professional in every way possible, which he specializes in. He covers all the bases of my healthcare with searching everything possibly can be wrong with my care. I’ve been a patient for about 5 years now. I totally recommend Dr Groves to anyone with neurological issues. He’s the best.

This was the worst Dr's. Office we've ever dealt with. Did not explain the condition just ordered a test. Any time we called about anything we got the runaround. After complications from the test I tried all day to get them to talk to me. Just some incomplete responses in the portal. They also said he would call with the results of the test which he didn't. After trying to get them to answer me all day I found out they scheduled the procedure to fix the complication for my wife. They never told us they did this. We missed the appointment and she had to suffer all night trying to decide whether to go to the ER. On top of all this, they have never once expressed concern that my wife was in pain during a dozen interactions.

After getting the runaround by charismatic yet clueless doctors, I finally got answers. I was diagnosed with two conditions after my appointment with Dr groves; fibromyalgia and carpal tunnel in my right hand. I tried getting treated closer to Provo after my car broke down, only to be gaslit by local doctors.Travel to draper on public transit is a small price to pay for a doctor who doesn't throw his hands in the air after 15 minutes with me.I find specialists tend to be less about small talk, (especially anesthesiologists) but are direct and to the point. If you don't take the non verbal communication personally, Dr groves is a great doctor!

We waited over 6 months to get in to see him. He spent 45 seconds in total with my son, gave us one word responses, charged us $640 dollars for this visit and wanted us to return again to do an examination. We thought that’s what we waited 6 months to get in to do. Waste of time and money!!! Will NOT be going back!!!

I have visited Dr. Groves two times this month and found him and his staff very pleasant and professional. Dr. Groves listened to my concerns and discussed my options and next steps in a clear and understandable way. He expressed care and concern about my medical issues. I like him and will continue to see him for my nerve issues.

Saw Dr. Groves three times for neuropathy. At a total cost of 2,900.00. Two out of the three appointments made for me on a card were written wrong. He was a very dry doctor and I found some of his staff to be almost rude. After two weeks with no info on my tests, I finally called and spoke with his assistant. Just to stand on a balance scale was a ridiculous 274.00. His charges were exorbitant, to say the least. Look for someone else. Would not reccomend...

I would never reccomend Dr. Groves to anyone. I got no answers, When I arrived to my appointment I was not on the schedule which had been made over a month prior to my appt. which was confirmed by front desk.The Docter had the personality of a wet mop, This was a complete waste of money. I felt they could careless about their mistakes. I am a nurse and was disg usted with the entire staff.

I don't think Dr Groves likes talking to patients. At office visits there's no small talk and he seems uncomfortable answering medical questions. Neither he or anyone else in the office ever followed up with me about the results of several MRI's he had ordered. When I called in to ask about what the results meant, I was told by staff that Dr Groves wanted me to get a lumbar puncture. I had an emergency a few days after the lumbar puncture and couldn't get through to him so I went to the ER. I still have questions and feel totally ignored. I called the day after going to ER and told the scheduler I would be happy with a tele visit or phone call, I just had some questions. I tried to make a follow up appointment and the earliest time I could get was 2 1/2 months away. Dr Groves prescribed a medication that was on my allergy list and through his assistant I was told to speak to the pharmacist if I had questions.

Very caring and listened carefully to all my issues . Great friendly office staff

So rushed we could hardly explain our problem. Rushed right out without much of a goodbye

Very professional and performed diagnostics quickly and efficiently to forward information to my surgeon for my medical issue.

I was impressed with his staff, his assistant, and Dr. Groves. All of them were kind and I felt like Dr. Groves really listened. I am in the beginning stages of trying to figure out what is happening and I felt like he took everything I said seriously. He asked me clarifying questions and did a great job explaining what he would like to do moving forward. He asked if my husband and I were comfortable with everything he suggested. He let us ask all the questions we had plus more that came up while talking with him. He answered them in ways that made sense and by the end we felt very comfortable with the plan. He was quiet/soft spoken and the visit with him was quick but I felt like he was thorough and I didn’t feel like a number or an inconvenience.

I enjoyed Dr. Groves and his staff. Although he is a quiet Dr., he answered all my questions and explained things so I could understand. He diagnosed my problem quickly, when others could not.

I was very impressed with the front office. Wait time was minimal. Dr. Groves came in a explained what he would be doing. He has sent me to a lab for blood work. I feel he was very thorough. He has performed more tests than other Doctors checking for Neuropathy. I was very happy with my vist.

It was my first visit and I was amazed with all of it. Very high-tech, yet so functional, effective and warm. Dr. Groves is excellent and deserves a very high rank. Enjoyed the first visit.

Staff was very friendly and willing to answer questions.