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Dr. Jeffrey Factor, MD

Dr. Jeffrey Factor, MD

Allergy & Immunology*

Dr. Jeffrey Factor, MD is an allergist-immunologist in West Hartford, CT. Dr. Factor has extensive experience in Food & Drug Allergies and Environmental Allergies. He is affiliated with medical facilities such as Yale New Haven Hospital and South County Hospital. He is accepting new patients and telehealth appointments.

3 Star Rating
Based on 14 reviews 3 Star Rating (14 reviews)

Practice

836 Farmington Ave Ste 207 West Hartford, CT 06119
Telehealth available
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Dr. Factor's Reviews

Likelihood to recommend Dr. Factor

3.0
14 ratings, 10 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
7%
7%
2 star
14%
14%
1 star
36%
36%

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Dr. Factor made my daughters visit comfortable and easy. He worked with her to come up with a treatment was so nice to work with. He is also my doctor and I would highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Christine – Sep 24, 2021
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Very cold demeanor; didn’t explain much. Felt rushed. Don’t bring your kids.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Boatsnavy – Apr 13, 2021
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I drove 45 min. after scheduling an appointment for a suspected alcohol allergy. Once in the office, Dr. Factor explained to me that their office does not perform alcohol allergy testing and it was probably a sensitivity. I was in his office for no longer than 5 minutes and was still charged for a 30 min. appointment. Once I call the office to ask if they would waive the visit fee, he said he felt it was the appropriate charge for the visit.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 29, 2021
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Failed to diagnose my precancerous blood disease - despite the lab flagging my immunoglobulins as increasingly abnormal and out of range for 6+ YEARS ! Shocking and horrifying that an immunologist does not pay attention to or tell his patient that their test results are abnormal , order additional tests, or refer a patient with a precancerous blood disease to an oncologist. I ended up diagnosing myself. I discovered and am enrolled in a clinical trial for smoldering multiple myeloma in the hopes of delaying the progression to the deadly and incurable cancer of multiple myeloma . I am suffering from PTSD as a result of Dr. Factor’s unconscionable negligence of my condition. Deserves 0 stars for lack of care.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Jun 09, 2019
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My daughter was born with several medical which went un-diagnosed for years until we visited Dr. Factor. He took the time at the end of a busy Friday to run a battery of tests to find out why she had so many serious allergic reactions. My daughter's allergies are under control now with medications. Dr. Factor took the time to answer questions and helped her deal with critical health events. He is a caring physician.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 30, 2019
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It's apparent that Dr. Factor is a very knowledgable and competent doctor. Instead of making eye contact with me, he sits in front of his computer with his back to me. It makes me feel like he doesn't care and frankly is not listening to what I'm saying. I understand that doctors need to be able to access their computers and documents, but maybe a new room set up for would be preferable. His knowledge base is vast and he is clearly intelligent, but his communication makes me frustrated.
What went well
No results
What could be improved
No results
Helpful
Apr 10, 2019
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Saw Dr. Factor today and he was extremely caring, compassionate, and knowledgeable! I’m so glad I found him to help treat my asthma and allergies!!!!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Ali Tran – Apr 26, 2018
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Simply terrible experience. I brought in my 7 year old daughter after an acute allergy reaction for further testing and consultation. I think we spent more time filling out registration forms and paying copayment than the total face time Dr. Factor gave my daughter. Didn't ask any detailed questions about her history and environment, didn't explain how the skin testing will go and what to expect,read off the test results without any discussion on maintenance/follow up/possible treatments.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Lyala S in Hamden, CT – Jan 23, 2018
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Dr. Factor is a wonderful person. Over 9 plus years he has been taking care of my son. He's very professional, polite, patient, attentive, and cares about his patients. When you need him, he always returns your call. His very presence makes you feel very comfortable. I would highly recommend him to anyone, because they will never be disappointed. We need more doctors with his personality. God Bless You Dr. Factor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
The King Family in Simsbury – Aug 27, 2016
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I was given this Physician's name and group for my granddaughter who is struggling with her asthma and needs a specialist. She is 6. She has Husky insurance through no fault of her own and the woman who answered the phone was rude and made it sound like we had leprosy because we had Husky. She informed me point blank - no new patients with Husky were being seen. They did not accept them. Really? Shame on you and your attitude and your office..
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
12 others found this helpful
Helpful
Diane Woronick in Winsted, CT – Dec 24, 2015
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Know Before You Go

About Me

biography

Dr. Jeffrey Factor was born in Rhode Island and graduated from Mount Sinai School of Medicine. He completed his Pediatric Residency at The Albert Einstein College of Medicine and the Montefiore Medical Center in New York. He then went on to complete...read more

  • Allergy & Immunology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ny Hosp/cornell Medical Center

    Fellowship Hospital, 1991

  • Albert Einstein College Of Med

    Residency Hospital, 1988

  • Albert Einestein College Of Med

    Internship Hospital, 1986
American Board of Medical Specialties®
American Board of Allergy & Immunology®
- 
Allergy & Immunology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Connecticut Asthma & Allergy Center LLC836 Farmington Ave Ste 207 West Hartford, CT 06119
1
Office40 Dale Rd Ste 203 Avon, CT 06001
2
Office945 Main St Ste 308 Manchester, CT 06040
3

Practice

Middlesex Plastic Surgery Center LLC535 Saybrook Rd Middletown, CT 06457
4

Affiliated Hospitals

  • South County Hospital

    100 Kenyon Ave
    Wakefield, RI 02879
    Recipient of 4
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    93%
    Patients said they were given information about recovering at home

    9% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback

  • University of Vermont Medical Center

    111 Colchester Ave
    Burlington, VT 05401
    Recipient of 16
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • St Peter's Hospital

    315 S Manning Blvd
    Albany, NY 12208
    Recipient of 13
    hospital awards

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

Compare Dr. Jeffrey Factor, MD with other Allergist-Immunologists near you

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See all Allergists & Immunologists in West Hartford, CT