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Dr. Jean Nelson, DO

Dr. Jean Nelson, DO

Family Medicine*
10+ years of experience

Dr. Jean Nelson, DO is a family medicine physician in Phoenix, AZ and has over 10 years of experience in the medical field. She graduated from Midwestern University Arizona College of Osteopathic Medicine in 2012. She is affiliated with medical facilities such as Yavapai Regional Medical Center and HonorHealth John C. Lincoln Medical Center. She is not accepting new patients.

4.2 Star Rating
Based on 19 reviews 4.2 Star Rating (19 reviews)

Practice

34975 N North Valley Pkwy Ste 100 Phoenix, AZ 85086
Telehealth available
Patient Favorite Award

Dr. Nelson is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Nelson specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Nelson's Reviews

Likelihood to recommend Dr. Nelson

4.2
19 ratings, 17 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

Your trust is our top concern.

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Good listener!
Dr Nelson listens to my concerns and gives detailed information.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2025
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Never
didn't do what she was said she do to both me and my daughter
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
disappointing and perhaps close to life threatenin – Jan 01, 2025
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Positive energy!
Dr Nelson and support staff (Dee, in particular!) took great care of me on my first wellness visit with them. Dr Nelson listens, doesn’t just have a single minded way of thinking, and she gave me a voice in my own health care path. Much appreciated, I’m glad she’s my new PCP.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Amy C. – Jun 21, 2024
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Not a confident doctor that I can trust.
Dr. Nelson does not follow her own recommendations, advises one thing and does complete turnaround and does just the opposite. Your calls are ignored and never answered very incompetent.
What went well
  • I felt respected
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Elisabeth Kawakami – Nov 14, 2023
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Very Attentive
Dr Nelson was very attentive and informative during my visit. I highly recommend her.
What went well
No results
What could be improved
No results
Helpful
Jason – Nov 08, 2023
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She was dismissive and condescending.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Sheila Sims – Nov 08, 2023
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She is such a knowledgeable PCP that truly cares!
Very lucky to have her as my PCP! She makes things happen and puts me on the right path (orders x-rays needed, referrals to specialists (esp love that she understands whenever I've requested to go to a specific specialist that may not be in her office's network) whenever I've had serious, and not so serious, medical problems arise. Dr. Jean Nelson, D O., PCP, actually called me at home one day because she was concerned about a medical issue I was having---who does that anymore...esp since she is a new Mother now....she's amazing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
P Blake – Sep 11, 2022
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Best Family Doctor with first class diagnosis.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
1 other person found this helpful
Helpful
Nicolas H – Oct 03, 2021
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Very friendly and attentive doctor. She is patient and very through when answering questions. I appreciate that she has a great bedside manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tino – Oct 01, 2021
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We had an excellent visit. Dr. Nelson was very knowledgeable and helpful. She addressed the issue and prescribed the needed medication. We would definitely recommend Dr. Nelson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Howard Alexander – May 02, 2021
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Dr Nelson is the most caring and knowledgeable doctor I have ever gone to and she has a great way of making you feel relaxed and comfortable. If I could give her 1000 stars I would and I can’t recommend her enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Apr 24, 2021
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Dr Nelson listens better than any doctor I have been to. So great.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gwen – Mar 25, 2021
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Dr Jean is very attentive, thorough and concerned. She scheduled a test I needed immediately and got back with results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
M. Walker – Nov 01, 2020
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I had been looking for a new primary care doctor for a couple of years. I was referred to her by several different friends and am very pleased. She doesn’t rush though the exam, is professional and interested in hearing your concerns. Dr. Nelson is an excellent doctor.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bridget Hay – Oct 30, 2020
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I really appreciated dr Nelson’s open and honest communication style. She provided good feedback and validated my concerns rather than dismissing.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
K – Oct 01, 2020
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I am an older Anglo male who was assigned Doctor Nelson when my longtime PCP passed away. I am pleased to have her as my PCP. She is an excellent family practice physician. She is knowledgeable and thorough with a kind and professional demeanor. She wants to know your concerns and includes you in the creation of a treatment plan, discussing her thoughts and conclusions and answering any questions you may have. I highly recommend Dr. Nelson to you.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
J R – Oct 01, 2020
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Had to do a phone call with Dr Nelson, my phone would not accept chat video, She seems very thorough, Very pleasant to speak to very patient, very kind, I would recommend her for a family physician.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary J Ollis – Sep 06, 2020
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Leave a review

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About Me

biography

Dr. Jean Nelson, DO is a family medicine physician in Phoenix, AZ and has over 10 years of experience in the medical field. She graduated from Midwestern University Arizona College of Osteopathic Medicine in 2012. She is affiliated with medical...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Midwestern University Arizona College Of Osteopathic Medicine

    Medical School, 2012
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Nelson is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Tramonto Crossing Family Medicine34975 N North Valley Pkwy Ste 100 Phoenix, AZ 85086
    1
    HonorHealth Medical Group LLC5316 E Shea Blvd Ste 100 Scottsdale, AZ 85254
    2

    Practice

    Scottsdale Healthcare Corp.10900 N Scottsdale Rd Ste 603 Scottsdale, AZ 85254
    3

    Practice

    Del Lago Happy Valley10230 W Happy Valley Pkwy Ste 100 Peoria, AZ 85383
    4
    • Call
    • Fax
    • Hours
      • Mon: closed
      • Tue: closed
      • Wed: 8:00am - 4:30pm
      • Thu: closed
      • Fri: 8:00am - 4:30pm
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    • HonorHealth Scottsdale Thompson Peak Medical Center

      7400 E Thompson Peak Pkwy
      Scottsdale, AZ 85255
      Recipient of 13
      hospital awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home
      83%
      Patients would recommend the hospital to friends and family

      14% higher than the national average

      View all patient feedback
    • HonorHealth Scottsdale Osborn Medical Center

      7400 E Osborn Rd
      Scottsdale, AZ 85251
      Recipient of 3
      hospital awards

      Patient Safety Excellence Award™ (2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      80%
      Patients said that nurses always listened to them and explained things well

      5% higher than the national average

      View all patient feedback
    • HonorHealth John C. Lincoln Medical Center

      250 E Dunlap Ave
      Phoenix, AZ 85020

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality