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Dr. Janelle Cox, MD

Dr. Janelle Cox, MD

Family Medicine*
15+ years of experience

Dr. Janelle Cox, MD is a family medicine physician in Fontana, CA and has over 15 years of experience in the medical field. She graduated from Loma Linda University School of Medicine in 2006. She is affiliated with Kaiser Permanente Fontana Medical Center. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 5 reviews 3.6 Star Rating (5 reviews)

Practice

9961 Sierra Ave Fontana, CA 92335
Telehealth available
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Dr. Cox's Reviews

Likelihood to recommend Dr. Cox

3.6
5 ratings, 3 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
20%
20%
1 star
20%
20%

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Was not interested in me
In my introductory appointment, I had typed up a one page health history to help our introduction become more efficient. She was not interested in looking at it, and dismissed my question if she would like to see it. I had about 5-7 questions about my health. She stopped me after question 3, and said that I had been in the office for 18 minutes, and that they have a 20 minute limit. With that, she up and left. My jaw was on the floor-- I'd never been walked out on like that before. Her nurse is very competent though.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
1 other person found this helpful
Helpful
59 year old male – Feb 11, 2025
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She knows her stuff, and always answers all my questions very clearly. She listens, and is the best doctor I've ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Fontana, CA – Apr 02, 2017
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I feel there is no professional understanding between the Doctor and her patients. Not having empathy for her patients in whatever trials or tribulations prevents her from accurately and effectively treat her patients. Many with chronic illnesses WILL NOT want to return to see her. With her discussing patient visits with staff will DEFINITELY keep me from seeing her again. Apparently she has been reported for this behavior before as well.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
San Bernardino, CA – Mar 29, 2017
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Know Before You Go

About Me

care philosophy

Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loma Linda University School Of Medicine

    Medical School, 2006
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Kaiser Permanente Fontana Medical Center9961 Sierra Ave Fontana, CA 92335
1

Practice

Hesperia Medical Offices9550 Escondido Ave Hesperia, CA 92345
2

Affiliated Hospitals

  • Kaiser Permanente Fontana Medical Center

    9961 Sierra Ave
    Fontana, CA 92335
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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