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Dr. James Shou, MD

Dr. James Shou, MD

Neurology*

Dr. James Shou, MD is a neurologist in Rochester, NY. He is affiliated with medical facilities St. Luke's Hospital-Warren Campus and Rochester General Hospital. He is accepting new patients.

4.3 Star Rating
Based on 7 reviews 4.3 Star Rating (7 reviews)

Practice

1425 Portland Ave Rochester, NY 14621

Hospital Highlight

Dr. Shou is affiliated with St. Luke's Hospital-Warren Campus Phillipsburg, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Shou specializes in the area of Neurology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Shou's Reviews

Likelihood to recommend Dr. Shou

4.3

7 ratings, 6 with a written review
5 Star
71%
71%
4 Star
14%
14%
3 Star
0%
0%
2 Star
0%
0%
1 Star
14%
14%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Linda C – Aug 29, 2024
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Lori Gittens – Nov 09, 2023
×Post a ResponseAre you Dr. James Shou, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Kathleen Celso – Jun 05, 2023
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
mgraine pain – Dec 27, 2022
×Post a ResponseAre you Dr. James Shou, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
William E Barry – Oct 01, 2021
×Post a ResponseAre you Dr. James Shou, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Claire Blanchette – Jun 29, 2020
×Post a ResponseAre you Dr. James Shou, MD?

Leave a review

How was your experience with Dr. Shou?

About Me

care philosophy

My goal is to address all of my patients&rsquo concerns and set them on the right path towards being as safe and functional as they can be.I joined St. Luke&rsquos University Health Network in 2018 as a board-certified neurologist primarily in...read more

biography

My goal is to address all of my patients&rsquo concerns and set them on the right path towards being as safe and functional as they can be.I joined St.
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Rochester General Hospital1425 Portland Ave Rochester, NY 14621
1

Practice

The Unity Hospital of Rochester100 Kings Hwy S Rochester, NY 14617
2

Practice

Memory Center-Ridgeway2655 Ridgeway Ave Ste 420 Rochester, NY 14626
3

Affiliated Hospitals

  • St. Luke's Hospital-Warren Campus

    185 Roseberry St
    Phillipsburg, NJ 08865
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
  • Rochester General Hospital

    1425 Portland Ave
    Rochester, NY 14621
    Recipient of 15
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality