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Dr. James Sales, MD

Dr. James Sales, MD

Child & Adolescent Psychiatry*
35+ years of experience

Dr. James Sales, MD is a child & adolescent psychiatrist in Rock Island, IL and has over 35 years of experience in the medical field. He graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1985. He is affiliated with Trinity Rock Island. He is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 32 reviews 2.4 Star Rating (32 reviews)

Practice

2508 25th St Ste E Rock Island, IL 61201
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Sales specializes in the areas of Child & Adolescent Psychiatry & Psychiatry. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Sales' Reviews

Likelihood to recommend Dr. Sales

2.4
32 ratings, 13 with a written review
5 star
25%
25%
4 star
13%
13%
3 star
3%
3%
2 star
0%
0%
1 star
59%
59%

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Zero stars
His notes were inaccurate and he was extremely condescending and rude throughout my appointment.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sep 10, 2023
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Refused to listen when he was demonstrably incorrect and made diagnosis unsupported by DSM. When this was pointed out, he replied that he can't disprove it, and kept it in the records. Likes power and being right. Not the kind of doctor you want. Heavily overmedicated.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Andrew – Jun 30, 2022
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Unfortunately, I didn’t get far enough for a visit. I am military and received a referral for my son through Humana. When I attempted to make an appointment I was very rudely informed by his staff that he only accepts new patients if ‘they’re going to be in the area for at least 10 years’. Quite honestly, that’s a BS way of saying ‘we don’t want you’ because regardless of my military status no one is going to be able to guarantee they won’t move in 10 years.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
Nov 11, 2021
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Office sent the bill to my father, stating he was responsible for the amount when he was not. During my “evaluation,” Dr. Sales never once asked about any of my symptoms or my current medications. Dr. Sales asked questions about faith and intrusive questions about personal relationships. In my follow-up appointment, Dr. Sales lied to me about reviewing my records and that he didn't know what doses my previous medications were and the time I was on the medications. My records contain all that information. When I called him out for it, he told me to leave and won't treat me as a patient. Please don't come here as Dr. Sales has the most fragile ego of any doctor I have ever seen.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Oct 26, 2021
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Dr. Sales is a very caring and professional psychiatrist. I have been seeing him for over 10 years. He only asks questions related to my condition. He has never been hostile or belligerent to me. He has helped me control my depression and anxiety. I would definitely recommend him.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Diane – Oct 20, 2020
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Current staff is much friendlier than the staff that used to be there A little more talking and explanation of what you’re suffering from would be good Overall I think it’s a good place to go
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sep 11, 2019
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Dr. Sales was unprofessional bordering on abusive. He used technical jargo and was condescending when I didn't understand, interupted while I answered his questions, challenged me verbally for statements I did not make, and injected his personal situation (saying he was a narcissist) during my only meeting with him. He was beligerent that I did not have, in writing, my 30+ year mental health history even though I had less than 24 hours notice for my appointment. Reporting to licensing board.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 29, 2019
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The office visit with Dr Sales was extremely positive, helpful, and beneficial! He listened very carefully, was a true professional in every possible way and made me feel comfortable the entire time. The office staff was also great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
East Moline, IL – Jan 20, 2019
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It is true, that the staff is very rude. Dr. Sales does not listen and gets very aggressive when questioned about medication changes. I stuck with him for a year and a half despite negative side effects I was having because I trusted him to tell me to do what was best for my health. That was wrong, he did not listen to me and left me on medication that was hurting. He is careless to the point of being unethical.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Moline, IL – May 12, 2017
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Dr spends to much time asking questions that don't relate to symptoms such as what is your religious beliefs, also seems not to trust any other Dr's evaluation. He doesn't appear to be very attentive during our short visit. This all looks very unprofessional and untrustworthy.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Anonymous in east moline Il. – Mar 13, 2017
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Dr. Sales hasn't been thoughtful and attentive during our visits. I'm glad I found him in the Quad City area.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
William in Rock Island, IL – Jan 30, 2017
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Does not make eye contact, asks inappropriate/irrelevant questions regarding religion and ethnic background, does not spend any time asking about actual symptoms or behavior. Talks very quickly, does not trust the patient, nor does he encourage the patient to trust themselves. Would not recommend to anyone, this man should not be prescribing anyone serious medications. Staff aren't pleasant, but do the bare minimum. He rushes the entire meeting, does not take any time to know patients
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Anonymous in Davenport, IA – Mar 01, 2016
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Extremely unprofessional and spends more time asking unrelated and borderline inappropriate questions than he does on treating patients. His staff is incredibly rude and phone calls are rarely returned within 24 hours, if at all. Not to mention, his actual office where he meets with patients is cluttered and cramped.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Rock Island, IL – Jan 07, 2016
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Leave a review

How was your experience with Dr. Sales?

About Me

biography

Dr. James Sales, MD is a child & adolescent psychiatrist in Rock Island, IL and has over 35 years of experience in the medical field. He graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1985. He is affiliated with Trinity Rock Island. He is accepting new patients and telehealth appointments.
  • Child & Adolescent Psychiatry

  • Adult Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Santo Tomas Faculty Of Medicine And Surgery

    Medical School, 1985
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Child & Adolescent Psychiatry
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office2508 25th St Ste E Rock Island, IL 61201
1

Practice

Trinity Medical Center4600 3rd St Moline, IL 61265
2

Affiliated Hospitals

  • Trinity Rock Island

    2701 17th St
    Rock Island, IL 61201
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality