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Dr. James Garrett, MD

Dr. James Garrett, MD

Family Medicine*
40+ years of experience

Dr. James Garrett, MD is a family medicine physician in Lubbock, TX and has over 40 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at Houston McGovern Medical School in 1981. He is affiliated with medical facilities Covenant Childrens Hospital and Covenant Medical Center. He is accepting new patients.

3.6 Star Rating
Based on 14 reviews 3.6 Star Rating (14 reviews)

Covenant Medical Group - Northwest Clinic

611 N Frankford Ave Lubbock, TX 79416

At a Glance

  • Area of Expertise
    Dr. Garrett specializes in the area of Family Practice. See board certifications
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Garrett's Reviews

Likelihood to recommend Dr. Garrett

3.6
14 ratings, 6 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
36%
36%

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I started seeing Dr. Garrett in January 2021 and I've been very pleased with him and his office. He's kind, efficient, patient, knowledgeable and has always listened to my concerns. I've needed several waivers to see a specialist out of state and his nurse Kelly was amazing in getting all the paperwork done and sent to my insurance and keeping me updated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 03, 2021
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My view of him has completely changed in the last 3 years and I changed doctors a year ago. He refused to address my symptoms for several conditions on several different visits, and does not refer to specialists. I am now getting the treatment from specialists for several issues that he refused to address and have a great primary care doctor. I have permanent damage from one of the conditions he ignored.
What went well
No results
What could be improved
  • Didn't listen or answer questions
Helpful
Kathy Barnhill – Jul 17, 2020
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I have been in the Medical field for over 20 year's. I have worked with and been around many, many Physician's. Dr. James Garret is hands down the absolute WORST Dr. I have ever encountered! I had the unfortunate luck of having to see him at the Covenant Frankford/Erskine (walk in clinic) This man had the worst bedside manner. Arrogant, uncaring, impatient and could care less what I had going on. Nonetheless got prescribed an antibiotic for my issue. A day and half after taking it, I was having bad side effects. It was making me sick. I proceeded to call his office twice and left vm with his Nurse. When I did finally get a call back and spoke with nurse to let her know all that was going on, asked to be switched to another antibiotic, even gave them the name of one that I know works well with my body....she said she would get with Dr. Garret and ask to prescribe me another one. 30 mins later she calls back and tells me he was unwilling to switch antibiotics and to deal with it!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Tx – Dec 20, 2019
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I have never been talked to in such a condescending manner by any physician in my life. After seeing me in the treatment room, he then went and discussed my condition at the reception area, while there were people waiting in the lobby (including my family), with two individuals that were not directly involved with my care. They all begin laughing at the reason I was there and stated "Wow, we sure get them all here don't we". I have never been so embarrassed in my life. I hope this review saves someone else from going through what I just did.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 22, 2019
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Always takes the time to listen and get to know my thoughts/questions. Highly recommend as a primary physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lubbock, TX – Nov 21, 2018
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I was looking for a new Primary doctor, in which I am so Thankful I choose Dr Garrett. Hes so kind, thoughtful, understanding and very thorough. He took time to get to know me, and my needs, and my feelings as well. Something you dont see any more in these times. His nurse and staff are wonderful too. I feel I have chosen a Perfect Doctor and nurse combination for me. Thank you Dr Garrett for being as awesome of a doctor that you are...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Debra Lovell in Lubbock, TX – Nov 18, 2016
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About Me

biography

Dr. James Garrett, MD is a family medicine physician in Lubbock, TX and has over 40 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at Houston McGovern Medical School in 1981. He is affiliated...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tx Tech School Of Medicine

    Residency Hospital, 1984
  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Medical School, 1981
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Covenant Medical Group - Northwest Clinic

Covenant Medical Group - Northwest Clinic611 N Frankford Ave Lubbock, TX 79416
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 7:00pm
    • Tue: 8:00am - 7:00pm
    • Wed: 8:00am - 7:00pm
    • Thu: 8:00am - 7:00pm
    • Fri: 8:00am - 7:00pm
    • Sat: 9:00am - 5:00pm
    • Sun: 12:00pm - 5:00pm
  • Directions

Affiliated Hospitals

  • Covenant Childrens Hospital

    4015 22nd Pl
    Lubbock, TX 79410
  • Covenant Medical Center

    3615 19th St
    Lubbock, TX 79410
    Recipient of 7
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality