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Dr. Jamal Mubarak, MD

Dr. Jamal Mubarak, MD

Critical Care Medicine*
30+ years of experience

Dr. Jamal Mubarak, MD is a critical care medicine specialist in Denton, TX and has over 30 years of experience in the medical field. Dr. Mubarak has extensive experience in Interstitial Lung Disease, Sleep Apnea, and Obstructive Lung Disease. He graduated from ECLECTIC MEDICINE UNIVERSITY in 1992. He is affiliated with medical facilities Medical City Denton and Texas Health Presbyterian Hospital Denton. He is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 31 reviews 2.4 Star Rating (31 reviews)

Practice

3120 Medpark Dr Ste 150 Denton, TX 76208
Telehealth available

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Dr. Mubarak's Reviews

Likelihood to recommend Dr. Mubarak

2.4
31 ratings, 16 with a written review
5 star
26%
26%
4 star
13%
13%
3 star
0%
0%
2 star
0%
0%
1 star
61%
61%

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Excellent, caring professional
First meeting I was a bit intimidated because Dr. Mubarak was sooooo serious and didn't smile. But my admiration for his expertise grew during the four days I was in the hospital: He paid visits every single day. How often does THAT happen? He didn't dash in, and rush out. Each time, he took time to answer questions, and filled me in with details. Highly recommend.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Lynn R. – Mar 12, 2024
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Unprofessional and Horrible Bedside Manner
Being in the medical field I cannot believe the way this provider treated my mother. You should celebrate your patients wins such as stopping smoking after 45 years with them, instead of degrading them because they gained 15 pounds in the 3 months after. You should only go into the medical field to care for people. When you no longer have empathy or compassion that means it is time to find another career path. After dealing with his condescending attitude and horrible bedside manner we will be looking for another provider. I urge others to carefully consider other options before putting your trust and confidence in his care.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Amber – Aug 16, 2023
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Unimpressed, agitated if you ask questions or say anything while doing his typing of your report on computer after asking you a question. I do not think I will remain a patient.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jul 17, 2021
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I didn't even get to see this Dr yet, thank goodness. I was recommended to him by the hospital. I called at 12:pm, they are supposed to be open until 12:30pm. A man answered the phone and yelled at me for calling after hours, when I was told they're open till 12:30. First time I ever called. Oh yeah I have pneumonia right now. I called back to try and schedule an appointment and complain about this person that answered the phone. Come to find out it was the doctor that answered the phone and hung up on me! Don't go to the doctor. He doesn't care about his patients. I do not recommend ever. If you have lung disease or something wrong there are so many other lung doctors in North Texas. Stay away from this guy! Reading all of his many one-star reviews, should give you an idea of what other people's experience have been like.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 22, 2021
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Dr. Mubarak treated my dad in the hospital for COVID (he was there for 4 months) and his after care and follow up have been absolutely horrible. I have repeatedly tried to get an appointment scheduled as he needs a bi pap machine at home. After getting the runaround from Anita the office manager For 2 weeks, I told her how unprofessional their office practices are, she told me to find another doctor. I called back to speak to her and she blamed me for the lack of communication and then hung up on me. I have been dealing with doctors offices, mainly pulmonologist’s offices for 25 years for the care of my chronically ill child, so this is not a foreign topic for me and I have honestly never been treated so poorly by any doctors office staff like we were treated. After reading several of the other reviews, it is apparently their common business practice to treat patients and their families so poorly. I would not recommend this doctor or his office to anyone... EVER!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
4 others found this helpful
Helpful
Kim Licurse – May 19, 2021
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I have serious lung issues; Dr Mubarak was the worse doctor I have ever encountered. He was assigned to me in ER. He was not knowledgeable about my pulmonary issues or current treatments I needed. I was finally transported to my regular Pulmonologist at Baylor Dallas who was able to provide the care I needed. A doctor's personality and bedside manor is not by first priority, but he is lacking on all counts.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Sherri H. – Apr 21, 2021
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He almost killed my mom by misdiagnosing her lung problem. He was the worst Doctor she's ever had, and I'm grateful she was transferred to Dallas & great doctors saved her life.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Kim – Apr 21, 2021
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Excellent pulmonologist, did the most thorough pulmonary exam I've ever had, professional and courteous to me and my husband. Observed COVID precautions thru out office, procedures and exam. Courteous office staff and nurse. This is the first time I have been given a PRINTED copy of exam, procedures done, expectations, exams to be performed later and return dates! Appreciate the care given during my visit and feel he was completely focused on me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Phyllis Pennartz-Elmore – Dec 23, 2020
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Worst Dr I have ever seen. Every single bad review is spot on. He is rude and arrogant. Stay away at all costs and for God sakes, do not see him if you've had Covid and are dealing with breathing issues. He'll tell you it's anxiety and all in your head. You may suffocate and die, but by God you'll walk out of there with Lexapro to save the day.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
your mom – Nov 11, 2020
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Obvious sociopathic narcissist. No one deserves to be treated like this.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sep 19, 2020
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Very good, I have seen him over 20 years and he is typing on his computer your conversation for his records not just playing on it and he is hearing everything you say. He is a very professional doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Charlotte King – Aug 15, 2020
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Do not let your PCP refer you to this "specialist". My asthmatic husband made 3 visits and each time the "doctor" spent the majority of the visit looking at his smart phone and barely paying attention to him or what he was saying. He pretty much said, "there's not much I can do for you". He didn't even try to fully diagnose him. In the end, my husband ended up back with our PCP who finally figured out what was causing his symptoms. Dr. Jamal Mubarak seems to not give a crap about helping people, IMHO.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Denton Resident – Apr 30, 2020
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My experience with Dr. Mubarak?...The absolute worst I've ever had. We all know Doctors can be arrogant & rushed. But this man takes arrogance, rudeness, condescen to the extreme. My dad went on life support under his "care" & all he did was blame my mother, me, & every Doctor in the North Texas Region while sipping his coffee like Bill Lumbergh in Office Space. This guy was incapable of answering ANY questions but used them as his soapbox to hurl insults at his peers to make himself look good. My experience dates back 6 yrs. I recently had to revisit the same hospital & my unhealed memories resurfaced. I shared my experience without naming him out of respect. To my surprise, everyone at the hospital NAMED him on their first guess. No one likes him. They are forced to tolerate him. Who wants that kind of person on their health team.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Tracy Beck – Feb 08, 2020
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Very rude person!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
1 other person found this helpful
Helpful
Little Elm, TX – Feb 21, 2019
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The staff in This office are amazing. Courteous and knowledgeable. I will miss dealing with them. The doctor is not comunacative. He spends a lot of time on his laptop. He insists on seeing the actual tests from ct and pet scans but then cannot see the images on his computer. He does not discuss your situation at all. I had to drag information out of him. He is arrogant and dismissive. Also rude to his staff in front of patients. I'll not be returning.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Feb 20, 2018
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Following a stay in intensive care for respiratory failure, it took an unusually long time for Dr. Mubarak to read results of the performed sleep study, and sign off for a much needed Cpap at home. While in intensive care Dr. Mubarak did a fine job of providing appropriate care. Dr. Mubarak is not a very personable physician but is highly competent. His staff appears to keep him on task.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
11 others found this helpful
Helpful
COPD1 in Denton, TX – May 13, 2016
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About Me

biography

Dr. Jamal Mubarak, MD is a critical care medicine specialist in Denton, TX and has over 30 years of experience in the medical field. Dr. Mubarak has extensive experience in Interstitial Lung Disease, Sleep Apnea, and Obstructive Lung Disease. He...read more
  • Critical Care Medicine

  • Pulmonary Disease

  • Sleep Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Eclectic Medicine University

    Medical School, 1992
American Board of Medical Specialties®
American Board of Internal Medicine®
Critical Care Medicine
Pulmonary Disease
Sleep Medicine
American Board of Medical Specialties
Pulmonology
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Glenn Genovese MD PA3120 Medpark Dr Ste 150 Denton, TX 76208
1

Affiliated Hospitals

  • Medical City Denton

    3535 S Interstate 35 E
    Denton, TX 76210
    Recipient of 15
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Texas Health Presbyterian Hospital Denton

    3000 N Interstate 35
    Denton, TX 76201
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality