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Dr. Jaime Gomez, MD

Dr. Jaime Gomez, MD

General Surgery*

Dr. Jaime Gomez, MD is a general surgeon in El Paso, TX. He is affiliated with medical facilities Las Palmas Medical Center and Del Sol Medical Center. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 50 reviews 4.2 Star Rating (50 reviews)

Hospital Highlight

Dr. Gomez is affiliated with Las Palmas Medical Center El Paso, a highly rated and top awarded hospital for general surgery.

At a Glance

  • Area of ExpertiseDr. Gomez specializes in the area of Colon & Rectal Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals

More General Surgery Specialists at Del Sol Medical Center

Experience Check

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Dr. Gomez's Reviews

Likelihood to recommend Dr. Gomez

4.2
50 ratings, 25 with a written review
5 star
74%
74%
4 star
6%
6%
3 star
0%
0%
2 star
2%
2%
1 star
18%
18%

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Very Unprofessional
Very disappointed with the lack of professionalism. I supplied a years worth of medical records approx 390 pages worth. Jaime Gomez told me at the last second before a procedure started that he only read them the night before. He went on to say that what we originally planned would not be the case for this procedure. As I realized what had just happened I was noticeably upset at the lack of professionalism and being led on to believe I still needed the procedure done when in fact what Jaime Gomez was looking for was in the records I had already provided. Come to find out one of the hospital nurses explained to Jaime Gomez I was upset which led to Jaime Gomez calling my personal cell phone to harass and scald me. He exclaimed that he would no longer take me as a patient and that I need my primary care provider to refer me to someone else. Once again proving he never once placed any effort into reading my medical records or even getting to know my situation. I don’t need a referral to se
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Nov 14, 2023
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Great Great Doctor and staff. Thank you doctor Gomez.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Margarita Munoz – Oct 19, 2023
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Amazing Dr is an understatement!
I was referred to Dr. Gomez for a consult for possible surgery, Dr. Gomez was quick to get me scheduled his office staff was very understanding and professional! Once Dr. Gomez saw me he was very very thorough as I have a long medical history and made sure I understood everything that was going on Dr. Gomez is honestly one of the best Doctors I have had care for me in the past 17 years of medical issues! I needed surgery and he made sure everything was in place and I felt comfortable he was available 24-7 and checked on me every day! El Paso needs more Doctors like him. I am extremely grateful for Dr. Gomez
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 09, 2023
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Great doctor ?? he is a professional ! He explained me all my reuslts .He answered all of my questions and Provide me with a lot of good information about my health. I will definitely recommend this doctor , feel blessed ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jose Barragan – Mar 17, 2023
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A Real Doctor!
After having moved to El Paso 10 years ago from Houston/Dallas areas I have been disappointed with so so many of my experiences with doctors and staff. The lack of professionalism and customer service, at times has left me in tears thinking that quality healthcare doesn't exist here. Until Dr. Gomez and his staff proved otherwise. Thank You and hats off to you all for hanging in here so long ! I know it must be hard to maintain a quality practice in such and environment as this!God Bless
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
stacymethvin@gmail.com – Jun 25, 2022
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Dr Gomez is a great doctor,his staff is so inadequately trained! They tend to mess your appointment and then move them up or down timewise. This is the third time they do this,they do not care and it is very inconvenient when you have other things to do! They need a staff that is professional and not staff that only go to make a paycheck!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Manuel Aceves – May 06, 2022
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I had rectal stenosis on 2021 Dr. Gomez and his office manager ; they where very nice, compassionate, professionals. Immediately I was seen by him ; He scheduled me for rectal sphincterotomy!! thanks to God I recovered very well and my problem was resolved! I'm very grateful for all the care that I received from Dr. Gomez and his staff members.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 10, 2022
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He is my G.i and surgeon and i think he is a outstanding doctor he cares about his patients and well as his staff also takes care of the patients
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Daniel Garay – Nov 17, 2021
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Every visit I've had with Doctor Gomez was very imformational, and he explains everything step by step to where I understood. I have had nothing but great visits with Dr Gomez and I felt he was very compassionate and cares a lot about his patients. Hes by far the best doctor I have ever had. I highly recommend him he knows what hes doing and he does it well beyond measures.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Destiny Montoya – Jul 15, 2021
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Very nice and caring Dr
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 13, 2021
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I would definitely recommend Dr. Gomez to family & friends. First off his Staff is very professional, efficient and kind. Second, Dr. Gomez is an excellent Doctor. He is caring, and takes such good care of his patients. If you need a colonoscopy, endoscopy or other procedure, you can trust Dr. Gomez. He is one of the best Doctors in town!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Deborah Perez – Sep 18, 2020
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Dr. Jaime Gomez and Staff very good Job from begining to end. EXCELENTE TRABAJO DEL DOCTOR GOMEZ!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
JUAN F. BUGARIN – Aug 06, 2020
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Dr. Gomez operated on my father. The colon where he put him back together leaked that same night and was bleeding. He instead everything was fine. We had to get a second opinion a week into his ICU stay, but it was too late. He is a horrible surgeon. Avoid him if you can.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
GA – Jul 28, 2020
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Staff was very friendly. Dr. Gomez perfect bedside manor . Explained everything and answered any questions that I had .
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dorothy – Jul 15, 2020
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I had a few procedures with Dr. Gomez a few years apart. Each time I was at his office, Dr. Jaime Gomez took the time to listen to my concerns, he made me feel confident that he would find the problem and then took such good care of me and gave me the time and compassion to find resolution. He is so wonderful and compassionate with stellar qualities as a physician that I will tell anyone who is looking for a Gastro or General Surgeon, Jaime Gomez is the BEST. I only wish every doctor was as thorough and as EXCELLENT as him. I HIGHLY recommend Dr. Jaime Gomez to anyone who wants a doctor who is so dedicated and truly the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Lorrie F. Ramirez – Jul 10, 2020
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Did not have a problem with doctor or staff. In fact, they were very informative and respectful each time I went. Truly professional. Thank you Dr. Gomez and staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Alex C – May 18, 2020
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The best experienced Doctor, Great bedside manners, very professional , knowledgeable, takes the time needed to make sure pts understand condition, and treatment, very pleased with his care over all.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Alma A. Munoz-Rangel – Aug 26, 2019
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Cares more about the payout then his patients. If you hurt his feelings then start looking for a new doctor but first get a copy of your medical records since he wont transfer them to your new doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Jan 14, 2019
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I would highly recommend Dr Gomez to anyone he is the the only surgen in elpaso that was willing to take on a long risky surgury I have had a lot of surgeries so there for I have a lot of adhesions that makes any surgury risky for me but despite the long risky surgury he was the only one that stepped up and said I will help you and he done just that I'm so greatful for him he saved my life don't worrie about how long you wait to be seen in his office because the wait is well worth it amazing Dr
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Lora foirster in Sierra blanca tx – Jan 21, 2018
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I have met him in the past and he is a down to earth person that treats you with a smile and reassuring voice. I feel fortunate to receive surgical care from him for my appendicitis because he was very caring of my health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jerry in El Paso Texas – Jan 18, 2018
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About Me

biography

Dr. Jaime Gomez, MD is a general surgeon in El Paso, TX. He is affiliated with medical facilities Las Palmas Medical Center and Del Sol Medical Center. He is accepting new patients and telehealth appointments.
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hermann Hosp/u Tex

    Fellowship Hospital
American Board of Medical Specialties®
American Board of Colon & Rectal Surgery®
Colon & Rectal Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • Del Sol Medical Center

    10301 Gateway Blvd W
    El Paso, TX 79925
    Recipient of 30
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards
  • Las Palmas Medical Center

    1801 N Oregon St
    El Paso, TX 79902
    Recipient of 46
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality