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Dr. Jacqueline Vanderzanden, MD

Dr. Jacqueline Vanderzanden, MD

Orthopedic Hand Surgery*
15+ years of experience

Dr. Jacqueline Vanderzanden, MD is an orthopedic hand surgeon in Springfield, MA and has over 15 years of experience in the medical field. She graduated from ALBANY MEDICAL COLLEGE in 2006. She is affiliated with medical facilities Baystate Medical Center and Cooley Dickinson Hospital. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 83 reviews 4.8 Star Rating (83 reviews)

Practice

300 Birnie Ave Ste 201 Springfield, MA 01107
Telehealth available

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Vanderzanden's Reviews

Likelihood to recommend Dr. Vanderzanden

4.8
83 ratings, 66 with a written review
5 star
93%
93%
4 star
2%
2%
3 star
1%
1%
2 star
0%
0%
1 star
4%
4%

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She takes the time to explain the pros and cons of the procedure that she is going to do. Very personable!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 12, 2025
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Dr Vanderzan
Telehealth
Dr Vanderzanden is an excellent hand surgeon. She’s personable and listens. And she is excellent in a thumb injections. I highly recommend.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 05, 2025
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Very caring great surgeon excellent and professional
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenda viera – Mar 04, 2025
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All staff was very professional and efficient. I was already aware of to surgery process
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 28, 2025
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Telehealth
Dr. Vanderzanden is an excellent Dr. she is so nice and knowledgeable of my hands I appreciate her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 09, 2025
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Excellent doctor
Dr. Vanderzanden was wonderful. She took her time with the exam and answered all of my questions. I felt very comfortable and liked her expertise.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura – Dec 23, 2024
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Dr explained existing condition, proposed treatment and future issues thoroughly at my visit. Highly recommend.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Nov 09, 2024
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Does not want to see me unless I have surgery or s
Very disappointed because Dr does not want to see me unless I have surgery or shots. I call this patient abandonment….
What went well
No results
What could be improved
  • Appointment was rushed
Helpful
Oct 22, 2024
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Follow up appointment.
Very professional, kind and caring. Also took her time to explain and answers my questions, even though she's booked busy. Need more doctor's surgery like her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Shirley – Oct 10, 2024
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Review of Dr. Vanderzanden
Very personable, kind and cheerful experience with Dr. Vanderzanden. I would highly recommend her!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
ch – Sep 12, 2024
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Personable and explained things well
She has a bright smile and a pleasant way of dealing with her patients. She is also very good. The surgery she performed on my arm was a success.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
R. Collins – Sep 12, 2024
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Professional & Informative
Dr. V was very helpful in explaining my results of my nerve test and what I like about her the most is that she’s very down earth and tells it like it is. She did a great job on both of my hands and my thumb. I’m so glad that she did the surgery And I would highly recommend her. You’re in good hands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jun 14, 2024
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Amiable, professional, astute, caring.
The people are very receptive, responsive and polite, nice staff make you feel welcome, the Dr. is excellent, comprehensive, very interactive and responsive with definitives, no umms or ahhhs. Pleasant and professional demeanor, takes time and really wants to help if possible.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carlton – Jun 11, 2024
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Great Doctor
I see Dr. Vanderzanden for arthritis in both my thumb joints. The left one needs a joint replacement but I haven't had the time to get it done now. She is caring and knowledgeable and doesn't rush. I am currently getting cortisone injections which gives me so much relief! Thanks, Dr. Vanderzanden!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Raffinee – May 04, 2024
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100%
Requesting a cortisone shot for elbow
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 29, 2024
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Very knowledgeable. Explained everything. I felt comfortable with asking questions and the responses.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 15, 2024
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Dr. Vanderzanden was a excellent top notch surgeon
Dr. Vanderzansen was very professional, attentive, caring, patient and did not rush me during my visit. She paid attention to every detail of my problem and explained all the details she would do during surgery. She gave me an opportunity to ask as many questions as I wanted and explained every thing in common language so I could understand. During Pre-Opt. she spoke to me and made me feel comfortable and confident. This act of kindness was very important to me. My first Post Opt. office appointment she went above and beyond and showed my husband and I the Xray taken after surgery. She declared that the surgery went and she was happy with the outcome. I would definately recommend Dr. Vanderzanden.
What went well
No results
What could be improved
No results
Helpful
Linda Gerlip – Feb 12, 2024
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Outstanding Physician
This was my first visit to Dr. Vanderzanden. I was impressed with her immediate ability to connect with me. She was patient, very knowledgeable, kind, and straightforward and able to help me with the matter I came to see her about. Will definitely see her again when needed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Catherine – Jan 12, 2024
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Very professional orthopedic doctor
Pain in my elbow
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 19, 2023
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Highly recommend Dr V
Dr V has a very friendly and calm presence, explains everything including diagnosis and possible treatments and includes me 100% in the decision making process. Very nice personality and I highly recommend.
What went well
No results
What could be improved
No results
Helpful
Nancy – Dec 17, 2023
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About Me

biography

Dr. Jacqueline Vanderzanden, MD is an orthopedic hand surgeon in Springfield, MA and has over 15 years of experience in the medical field. She graduated from ALBANY MEDICAL COLLEGE in 2006. She is affiliated with medical facilities Baystate Medical...read more
  • Orthopedic Hand Surgery

  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical College

    Medical School, 2006
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

New England Orthopedic Surgeons300 Birnie Ave Ste 201 Springfield, MA 01107
1
New England Orthopedic Surgeons265 Benton Dr East Longmeadow, MA 01028
2
Baystate Orthopedic Surgery Center50 Wason Ave Fl 2 Springfield, MA 01107
3
Baystate Medical Center759 Chestnut St Springfield, MA 01199
4

Affiliated Hospitals

  • Cooley Dickinson Hospital

    30 Locust St
    Northampton, MA 01060
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality