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Dr. Imelda Tio, MD

Dr. Imelda Tio, MD

Obstetrics & Gynecology*

Dr. Imelda Tio, MD is an obstetrician gynecologist in West Hills, CA. She is affiliated with West Hills Hospital and Medical Center. She is accepting new patients.

3.4 Star Rating
Based on 22 reviews 3.4 Star Rating (22 reviews)

Practice

7320 Woodlake Ave Ste 280 West Hills, CA 91307

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Dr. Tio's Reviews

Likelihood to recommend Dr. Tio

3.4
22 ratings, 12 with a written review
5 star
55%
55%
4 star
0%
0%
3 star
9%
9%
2 star
0%
0%
1 star
36%
36%

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Great doctors, TERRIBLE staff
I have known and seen both Imelda and Lauren for many years. They used to have the most amazing staff who became more like friends than service providers and were always very caring and responsive. The new era of this practice has taken a complete 180. They are short, dismissive, lack any sense of compassion at all and make decisions for the doctors in regards to who is and is not important enough to warrant a message, per your phone call. Once you are with the doctors all is fine, but getting past these front office robots will leave you wondering if you would be happier elsewhere. Not sure if the doctors care because it seems this theme is recurring and no changes are made. Women's health should be approachable and accessible and this feels like backwards progress.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Mar 09, 2024
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Knowledgeable and Caring
I have been a patient of Dr Tio for over 10 years. I have always found her very knowledgeable, compassionate and gentle.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jessica Reacher – Feb 15, 2024
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Nasty Office Staff
The reviews for this office are spot on! Dr Tio is great UNTIL something is wrong and you need help. Good luck to you then. Dealing with hateful Angela at the front desk and other office staff is too much to bare when you are struggling with a health crisis. So many other practices to go to. No need to subject yourself to rude uncaring staff.
What went well
No results
What could be improved
  • Staff wasn't friendly
7 others found this helpful
Helpful
Oct 01, 2023
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Angela is the Worst
The most horrible office staff my family has ever encountered. Shame on the doctors for hiring such ugly hearted people. Angela specifically is the worst humans we have ever met. Stay away from this office.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Oct 01, 2023
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The Best Gynecologist
Dr. Tio has been my gynecologist for over 20 years. She's knowledgeable, caring and very accommodating to her patients' needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 27, 2023
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Great doctor!
I've been seeing Dr. Tio for 2 years and she has been amazing! Very sweet and has never made me feel uncomfortable during my visits. My IUD insertion was painless and she answers all my questions and is personable. Not sure why people have criticized her staff because I have never had a bad experience with them and they have been friendly. Office is gorgeous and clean :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Feb 08, 2023
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Awful attitudes
The front office staff here is incredibly rude. I went here for years and just dealt with it because I liked the dr. The front office won’t even let a patient leave a message for the dr to call if they don’t think it’s necessary. Sorry, secretaries don’t get to make medical decisions. Save yourself frustration and go somewhere else
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
Oct 13, 2022
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Dr. Tio is attentive & kind- office is accommodating, clean & pleasant-
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kate – Aug 04, 2021
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Dr. Tio is an excellent Doctor and is easy to talk with and understand. Unfortunately her staff does not raise to the same level. I'm a very low maintenance patient but between not being able to reach someone, showing up for an appointment, being put in a room and then forgotten and having to step out of the room after 45 minutes to see why the doctor has skipped me, and making an appointment with the only doctor we know and then having the other doctor walk in and insist we made the appointment to see her......A Doctor is only as good as their support staff.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Feb 06, 2021
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Besides her tremendous knowledge, Dr. Tio is an extremely compassionate person. I am an older patient and find that I need more patience and understanding than I did when I was younger. Dr. Tio takes that extra step.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joyce W in Northridge, CA – Jan 25, 2017
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I saw Dr. Tio for 9 yrs. She was amazing w/ my pregnancy of my youngest & for the few healthy years following that. She was anything BUT amazing once I got sick. I have endometriosis & a great deal of pain. I spent over 2 years trying to get help & be seen by a specialist & all the while she & her staff only made me feel worse when I would call for help. My husband had to get involved @ one point because her staff was verging on being evil - they're condescending & rude & she is dismissive.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Woodland Hills, CA – Nov 29, 2016
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I love Dr. Tio...she made me feel comfy the moment she came into the room. Felt more like a contemporary...very easy to talk with. She gave great advice and is very gentle. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Cynthia in Canoga Park, CA – Jan 12, 2016
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About Me

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biography

Dr. Imelda Tio, MD is an obstetrician gynecologist in West Hills, CA. She is affiliated with West Hills Hospital and Medical Center. She is accepting new patients.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California

    Residency Hospital
  • University Of Southern California

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Indonesian

  • Spanish

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Locations

Practice

Drs. Hyman & Tio a Partnership for Womens Health7320 Woodlake Ave Ste 280 West Hills, CA 91307
1

Practice

Office29525 Canwood St Ste 202 Agoura Hills, CA 91301
2
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
  • Directions