Are you a healthcare professional?
Is this your profile?
background
background
Dr. Ileana Shaw, MD

Dr. Ileana Shaw, MD

Family Medicine*
40+ years of experience

Dr. Ileana Shaw, MD is a family medicine physician in Burbank, CA and has over 40 years of experience in the medical field. She graduated from University of California, Los Angeles David Geffen School of Medicine in 1983. She is affiliated with Providence Saint Joseph Medical Center. She is accepting new patients.

3.1 Star Rating
Based on 11 reviews 3.1 Star Rating (11 reviews)

Practice

191 S Buena Vista St Ste 100 Burbank, CA 91505

Experience Check

Search for experience in a specific area

Dr. Shaw's Reviews

Likelihood to recommend Dr. Shaw

3.1
11 ratings, 6 with a written review
5 star
45%
45%
4 star
9%
9%
3 star
0%
0%
2 star
0%
0%
1 star
45%
45%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

She is not my normal doctor she was the only one available at my location. She was an hour late and barely apologized and offered no information about the meds she was giving me and literally was finishing her diagnoses as she was already one foot out the door and said her nurse would fill me in. Never felt so brushed off in my life
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
KT in Los Angeles, CA – May 10, 2017
Thanks for sharing your experience with us. We're... Read More
×Post a ResponseAre you Dr. Shaw?
She doesn't care or listen to my concerns regarding what works best for me. So I've had to go to urgent care thats not covered by my insurance instead because I know they care better. She also misdiagnosed me.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
gabriela zapata in Glendale – Apr 22, 2017
×Post a ResponseAre you Dr. Shaw?
Dr. Shaw is amazing. She goes out of her way to listen and help you anyway she can and will refer you if she cannot! Her assistant Ronnie will follow up with a phone call to check on you and make sure you are taken care of. You can also email Dr. Shaw and she always gets back to you in less than 24 hours. You won't find a more considerate caring dr.! I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy in Thousand Oaks, CA – Apr 20, 2017
×Post a ResponseAre you Dr. Shaw?
Dr. Shaw is very professional, very attentive (which is what matters to me most as a patient), and also very thorough. I have unfortunately had to go see her quite a few times this year for different reasons, and she is always more than happy to answer questions and does not seem rushed to just go see other patients. She listens to concerns and teaches you about your health topic. She is very kind and works with integrity. I always, always feel comfortable with her and would recommend her highly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sun Valley, CA – Dec 24, 2016
×Post a ResponseAre you Dr. Shaw?
My GP retired so I was looking for a new GP. I had one appointment with her, and I was so disappointed. She had no bedside manner. She was dismissive and a bit condescending. She changed my medications around when I told her that it was working great for me. I will not be going back to her.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
J twenty in Northridge, CA – Mar 16, 2016
×Post a ResponseAre you Dr. Shaw?
Dr.Shaw was very welcoming as I just met her today and became her patient. She listens well and I can tell she really gets to know you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cherish in North Hollywood – Feb 05, 2016
×Post a ResponseAre you Dr. Shaw?

Leave a review

How was your experience with Dr. Shaw?

About Me

care philosophy

Patients' understanding of their conditions is the most critical first step in their healing process. We emphasize patient teaching in every aspect of our encounters with our patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Santa Monica Hospital

    Internship Hospital, 1984
  • Santa Monica-ucla

    Internship Hospital, 1984
  • University Of California, Los Angeles David Geffen School Of Medicine

    Medical School, 1983
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care for Prescription Refills (Sponsored)

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Facey Burbank191 S Buena Vista St Ste 100 Burbank, CA 91505
1