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Dr. Holly Ashley Cothern, MD

Dr. Holly Ashley Cothern, MD

Obstetrics & Gynecology*
20+ years of experience

Dr. Holly Ashley Cothern, MD is an obstetrician gynecologist in Reno, NV and has over 20 years of experience in the medical field. She graduated from University of Wisconsin School of Medicine and Public Health in 2002. She is affiliated with medical facilities such as Renown South Meadows Medical Center and Saint Mary's Regional Medical Center. She is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 33 reviews 2.4 Star Rating (33 reviews)

Practice

236 W 6th St Ste 303 Reno, NV 89503
Telehealth available

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Ashley Cothern's Reviews

Likelihood to recommend Dr. Ashley Cothern

2.4
33 ratings, 16 with a written review
5 star
27%
27%
4 star
3%
3%
3 star
6%
6%
2 star
9%
9%
1 star
55%
55%

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Go to a different Doctor
I will start by saying is I could leave NO STARS I would. I will never go back to this dr. Not only is her bedside manner horrible. She spent the least amount of time as possible with me as she could. I would be asking her questions, and she shuffled me out of the room without even going over MAJOR surgery questions I had. During my cervical biopsy, I was NOT numbed prior and almost jumped off the table because of the pain. I was in and out of that biopsy appointment in less than 20mins, and she had to problem just walking out of the office with me in tears from the pain!!!! Not only was that traumatizing, I felt like just another number to get through the day. The office staff was rude, and incompetent. They didn't submit correct medical records for a surgery approval. And 'forgot' to submit approval to insurance until 10 days prior to my scheduled surgery!! Not only did it get denied from insurance because they didn't submit my prior medical records. I go could on and on!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 21, 2024
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Task oriented
Dr. Ashley Cothern is quick and to the point. Very task oriented. If you can tolerate the support staff and do not mind a very task oriented approach, then she’s been spot on with all of her care and diagnosis.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Patient since 2022 – May 15, 2024
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The best Gynecologist with the most amazing team
Kind, caring, knowledgeable
What went well
No results
What could be improved
No results
Helpful
Gertrud Scott – Dec 11, 2023
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Its not a best experience of one of my pregnancy, She is not friendly and supportive at all. I wanted to change doctor but its too late and dont know if i'll experience the same thing to other Doctor so i just stay. But i regret staying!!!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jul 29, 2020
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The office is always unprofessional. Their scheduling is awful. Dr Ashley NEVER has accurate medical history, I come in here numerous times a year and she’s always re-asking me questions of things that should be at the top of my chart. She’s asking me questions about whether she could see my strings last time or not for my IUD. Shouldn’t that be a note in my chart?! Why is it my responsibility to remember and remind her?! She prescribed me medication for endometriosis when I don’t even have endometriosis. She did a surgery for a tumor that I never even had!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Concerned patient. – Sep 26, 2019
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Worst GYNO experience of my life.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Ali B. – Aug 26, 2019
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Unfortunately, the way this office is run is anything but professional. Scheduling appointments, asking for a call back, even getting sent bills on time is seemingly impossible for this office. Rushed doctor and opposite of courteous office staff.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
IrritatedPatient – Jun 14, 2018
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I love Dr. Ashley. She has been supportive and understanding through our whole fertility process and she genuinely seems concerned when something is going on. Her office staff could use more training on being polite and courteous and really trying to help the patient though. The office staff isn’t the best and sometimes I feel lost when I’m on my way out.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
NV – Jun 05, 2018
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Very disappointed, runs late on appts, and when i picked up med records to transition to new OB-GYN it got worse... -My name was incorrectly spelled (how do you mess that up?) -My family medical history is INCORRECT- assistant verbally asked my med history at first appointment, Dr. Ashley never confirmed any info in med history it is WRONG on MY MEDICAL RECORDS -Records read CIN 1 MILD DYSPLASIA, over the phone Christina told me i had CIN 3 SEVERE DYSPLASIA. Sad I have no trust in Dr. Ashley.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
RENO, NV – Feb 14, 2018
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Office staff is the worst in the Reno valley. Rude and never follow through on prescription assistance or calling you back as promised. Doctors should fire them all!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Kay in Reno, Nevada – Feb 08, 2018
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Worst Office Staff ever! Make Appt. Show up 15 minutes early for appt., then wait 1 hour, get put in Examination room for an extra hour.... then get told Dr. Has to leave. Try two weeks to see if surgery is scheduled, when on phone to staff, they act liIke they don't know what I'm asking about. They Apparently do talk to Dr. or read Charts. This is the "scheduler"!. I always judge a Dr. By their Staff. What a disaster. They never return calls either.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
sparks, nv – Jun 15, 2017
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Love doctor Ashley but the not to sure bout the office staff ! Everytime I go i would think they would have my chart in hand but ask me everytime when do I think I missed my last cycle !!!! As well trying to call them at 8 am is impossible even tho they say we open at 8 am it's 8:30 and phones still not on or answering god forbid I forget I have a 8 or 9 am appt and need asst
What went well
  • Office environment
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
4 others found this helpful
Helpful
Elk Grove, CA – May 01, 2017
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Veru nice but the office staff isn't helpful, the waiting area is alwayd blazing hot and Dr. Ashley herself doesn't spend enough time with her patients. I always leave with questions and a worry list. I have complications this pregnancy and I don't feel like the appropriate actions have been taken or made a priority for myself and my baby's health.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Reno, NV – Dec 09, 2016
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I had some concerns in my first trimester and they were not addressed. I always left the office with more questions than answers. my husband and I felt very uneasy and decided to start looking for another doctor.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Gina in Fernley, NV – May 06, 2016
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Office staff is horrible and she doesn't spend enough time with patients. Did my surgery and I ended up having to do another because she noticed something and didn't take care of it. Waited forever in waiting room, she wasn't the most pleasant to work with and they didn't keep good track of records, never called back, and were terrible to work with. I would NEVER go there again.
What went well
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
7of9butterflies in Reno, NV – Apr 27, 2016
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This is my first pregnancy, and unfortunately I had to switch Doctors due to insurance. My appointment was scheduled for my 17 week check-up. The day of my appointment I got a phone call cancelling. I was rescheduled for a month and a half later. I feel as though there was no urgency or concern, and I was told they couldn't do anything. I felt very uneasy having a doctor that I could not rely on to get me scheduled and keep my appointment in a timely manor. I will never consider her again.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
JD in Reno, NV – Dec 24, 2015
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About Me

care philosophy

My health care philosophy is based upon identifying the patient's needs and being dedicated to helping women achieve their health care goals through forming a relationship based upon mutual respect and trust. 

My role as the...
read more

biography

As a National Health Service Corps scholar, I moved to Reno, Nevada from St. Paul, Minnesota in the summer of 2006 to fulfill my service obligation at The Pregnancy Center.  I spent the past 8 years serving underprivileged women and their...read more
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Minnesota Department Of Obstetrics, Gynecology, And Women's Health

    Residency Hospital, 2006
  • University Of Minnesotal Department Of Obstetrics, Gynecology, And Women's Health

    Internship Hospital, 2003
  • University Of Wisconsin School Of Medicine And Public Health

    Medical School, 2002
  • Washington University In Saint Louis

    Undergraduate School, 1994
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Holly T. Ashley MD PLLC236 W 6th St Ste 303 Reno, NV 89503
1
Renown Regional Medical Center1155 Mill St Reno, NV 89502
2

Affiliated Hospitals

  • Chan Soon-Shiong Medical Center at Windber

    600 Somerset Ave
    Windber, PA 15963
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    2% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Renown Regional Medical Center

    1155 Mill St
    Reno, NV 89502
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Renown South Meadows Medical Center

    10101 Double R Blvd
    Reno, NV 89521

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    3% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality