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Dr. Herbert Chinn, MD

Dr. Herbert Chinn, MD

Urology*
45+ years of experience

Dr. Herbert Chinn, MD is a urologist in Honolulu, HI and has over 45 years of experience in the medical field. Dr. Chinn has extensive experience in Urinary Calculi & Removal. He graduated from University of Hawaii at Manoa in 1979. He is affiliated with The Queens Medical Center.

3 Star Rating
Based on 27 reviews 3 Star Rating (27 reviews)

Practice

1329 Lusitana St Ste 108 Honolulu, HI 96813

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At a Glance

  • Area of Expertise
    Dr. Chinn specializes in the area of Urology. See board certifications
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Prostate Surgery Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Chinn's Reviews

Likelihood to recommend Dr. Chinn

3.0
27 ratings, 7 with a written review
5 star
44%
44%
4 star
4%
4%
3 star
4%
4%
2 star
4%
4%
1 star
44%
44%

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Very Impressed with Dr. Chinn and his staff
I got a referral from my urologist due to Dr. Chinn’s HIFU treatment. After reading some of the reviews here I wasn’t expecting a warm and cuddly experience - that wasn’t important to me. I was more concerned with his ability and experience as a urologist. So far I’ve had 3 appointments and I’ve been very impressed with his knowledge, his thoroughness, and his caring. He does have a very direct and abrupt way of speaking which may put some people off. He doesn’t waste time with fluff but if you look beyond that he is very respectful and caring. His office staff have also been very kind and efficient. I am very grateful and thankful that we have such a high caliber doctor in our islands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
K. Johnson – Jul 05, 2024
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USED TO BE EXCELLENT, BUT ONCE HIS WIFE RETIRED SHE'S BEEN THAT ROAD BLOCK AND THAT'S WHY THERE'S NO SWEET FEMALES HANDLING THE PATIENTS' FILES AND SCHEDULING APPOINTMENTS ANYMORE AS THIS HAS BEEN GOING ON FOR YEARS. DR HERBERT CHINN IS AN EXCELLENT UROLOGIST. BUT TRY CALLING TO MAKE AN APPOINTMENT. SHE IS INDESCRIPTIVE OF HOW A DOCTOR'S OFFICE SHOULD BE HANDLED .Gary and Brandy
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Brandy – Nov 02, 2023
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Wish I could give 0 stars
I called to pay my bill. Told to mail bill or come in. Due to ongoing cancer treatments, I asked if they could take info over the phone vs me writing it on a piece of paper and having to go to the post office (virtually the same thing). They LITERALLY hung up on me when I was trying to come up with solutions. Called back #2, the "office manager" spoke over me, excused it, rude, laughed when I tried explaining my cancer treatment, hung up again. Called back #3, asked to speak with Dr.Chinn as she giggled at me the whole time again. Absolutely disgusting and unprofessional to behave like this, it seemed more like I was dealing with Jr High "mean girls" than professional medical staff. I initiated paying a bill, tried to give a solution but couldn't speak. My husband who just had surgery had to go in and she laughed at him in front of Chinn and Chinn didn't even apologize. She was entilted and didn't care how she treated patients. Entiltled (maybe his wife?). Just a disgusting person.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
K – Oct 28, 2022
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I been seeing Dr. chinn for more than 6 yrs now.. his benevolence n compassion are unbeatable, I can proudly said I’m cancer free because of Dr. Chinn.. I’m very lucky !
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Tracey Lau – Mar 11, 2022
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Horrible experience. Absolutely nothing good to say about this person thing. A disgrace to humanity. He gets a negative 10 star rating. Send him back to China. This site does not offer a NEGATIVE rating; so in your own mind, know that if I have to give a one star rating, that actually means a NEGATIVE -10 rating. Avoid this arrogant, self-righteous psychopath like person. I would NEVER under ANY circumstance suggest ANYONE ever go to this person thing. That one star rating I HAD to give to post this means -10. Avoid this pathetic loser.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
May 07, 2020
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Extremely Bad Attitude. Extremely Rude. I don’t know why the wife Was involved in this- she kept cutting me off while I was talking. I advised her to render a good customer service , but she said I’m the one who’s rude. She couldn’t take constructive criticism. Very uneducated and unprofessional. One star is too much . Should be negative zero.
What went well
No results
What could be improved
No results
12 others found this helpful
Helpful
Apr 03, 2019
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Appointment 2 August 16. Must cancel. I'm in London Will call in about 2 weeks upon return. Thank you. James Marsh
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
James Marsh in HNL, HI – Aug 01, 2016
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About Me

biography

Dr. Herbert Chinn, MD is a urologist in Honolulu, HI and has over 45 years of experience in the medical field. Dr. Chinn has extensive experience in Urinary Calculi & Removal. He graduated from University of Hawaii at Manoa in 1979. He is affiliated with The Queens Medical Center.
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Hawaii At Manoa

    Medical School, 1979
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care for Men's Health (Sponsored)

Locations

Practice

Herbert KW Chinn M D Inc.1329 Lusitana St Ste 108 Honolulu, HI 96813
1

Practice

Aloha Victory Counseling LLC98-211 Pali Momi St Aiea, HI 96701
2

Affiliated Hospitals

  • The Queens Medical Center

    1301 Punchbowl St
    Honolulu, HI 96813
    Recipient of 6
    hospital awards

    America’s 100 Best Hospitals for Prostate Surgery Award™ (2025, 2023)

    Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

    Outstanding Patient Experience Award™ (2023, 2022)

    Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality