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Dr. Helen Duncan, MD

Dr. Helen Duncan, MD

Psychiatry*
35+ years of experience

Dr. Helen Duncan, MD is a psychiatrist in Arcadia, CA and has over 35 years of experience in the medical field. She graduated from Rosalind Franklin University Chicago Medical School in 1988. She is affiliated with Pomona Valley Hospital Medical Center. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 18 reviews 4.6 Star Rating (18 reviews)

Practice

223 N 1st Ave Ste 201 Arcadia, CA 91006
Telehealth available

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Dr. Duncan's Reviews

Likelihood to recommend Dr. Duncan

4.6
18 ratings, 9 with a written review
5 star
78%
78%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Great doctor, too bad I can't afford her
She is excellent with medications and can see through all my defenses. She is as good as every other reviewer said she is. However, she no longe takes insurance. Last I checked, it was $140 per session. If you can afford that, great, but I can't. Also, she only does telephone sessions, not even video sessions. It was valuable to me to have a local psychiatrist so, when had a crisis, I could be seen immediately. She is no longer in her Arcadia office
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Long wait times
1 other person found this helpful
Helpful
Barb – Jan 12, 2023
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Dr. Duncan is so kind and sweet. She gets to know you as a patient and is very knowledgeable. I can say with confidence that she has helped me greatly.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 30, 2020
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Dr. Duncan is both a genius on an intuitive level and deeply knowledgeable about medical matters. She diagnosed me early on with a condition all my other doctors had missed. I am deeply grateful that I was given her name and she had room in her practice for me. I have gotten steadily better since she has been treating me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Margaret – Sep 09, 2019
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Every visit I have with Dr. Helen Duncan , MD , is beneficial to my mental health. Dr. Duncan , is supportive , knowledgeable , and a kind Soul. ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
John A. Nochella – Jul 12, 2019
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This is Erin Page. Please send me your email address. I am weening off all meds and I would like to have your email address. Thank you, eloyd813@gmail.com
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Erin in San Marino , CA – Oct 16, 2018
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I always felt very comfortable with Dr. Duncan and I think that she always took the time to listen to you and asked good questions to make sure that she understood your situation. She and her staff were always friendly and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Arlington, VA – Jun 16, 2017
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I have issues with her staff and billing. I love the doctor but it is a pain to deal with how the staff talks to me and the billing people are not in during the hours they say they will be in. Billing is not done to my secondary insurance, giving me a big headache.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
Whittier, CA – Mar 04, 2017
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Already off to a great start. She took the time to get to know me on a personal level, which I appreciated. Very insightful and knowledgeable, I am very much looking forward to working with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Vlad in Duarte, CA – May 17, 2016
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Dr. Duncan is an awesome listener, and offers many different types of problem solving. She shows genuine concern for her patients, and never makes me feel rushed. Both my husband and I go to Dr. Duncan and I recommend her to all of my friends who are in need of a psychiatrist. She is the first psychiatrist that I've ever gone to who does not push pills but instead, listens to her patients. I'm grateful to have her as my pschiatrist. Linda A
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
18 others found this helpful
Helpful
Linda A in Arcadia, CA – Feb 22, 2016
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Know Before You Go

About Me

care philosophy

For new patients, her schedule is closed for this 2014 year. It will Re-open in January 2015.

There will be a Patient Intake Form that needs to be completed, prior to the first session. Please call the office. Thank You

  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • La Co Harbor Ucla Medical Center

    Residency Hospital

  • Rosalind Franklin University Chicago Medical School

    Medical School, 1988
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Radiant Imaging Inc.223 N 1st Ave Ste 201 Arcadia, CA 91006
1
(626) 445-7430
See all Psychiatrists in Arcadia, CA