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Dr. Helen Bertrand, MD

Dr. Helen Bertrand, MD

Pediatrics*
40+ years of experience

Dr. Helen Bertrand, MD is a pediatrician in North Charleston, SC and has over 40 years of experience in the medical field. She graduated from Medical University of South Carolina in 1984. She is affiliated with medical facilities such as Trident Medical Center and Roper Hospital. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 9 reviews 4 Star Rating (9 reviews)

Practice

3800 Faber Place Dr North Charleston, SC 29405
Telehealth available

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Dr. Bertrand's Reviews

Likelihood to recommend Dr. Bertrand

4.0
9 ratings, 2 with a written review
5 star
67%
67%
4 star
11%
11%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Dr. Bertrand is a compassionate and caring doctor that would go above and beyond to make sure her patients receive the best care possible. There aren't to many doctors out there that would really take time with their patients. Dr. Bertrand really places her patients first. She is knowledgeable about pediatrics, ADD, Asthma and many other diseases/conditions. She would make sure you leave her office equipped with knowledge and a game plat o address your situation. We love her and appreciate all she does.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 31, 2019
×Post a ResponseAre you Dr. Bertrand?
Dr. Bertrand has always been extremely kind, caring, gentle, passionate, and intelligent with my family for the past 22 years. She takes time to explain when questions are asked, and she makes the most of patient interactions despite everyone needing her! We love her and her dedication, truly a fantastic pediatrician.
What went well
No results
What could be improved
No results
Helpful
Apr 15, 2019
×Post a ResponseAre you Dr. Bertrand?

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About Me

care philosophy

Personal quality pediatrics in a comfortable and beautiful new office home. Dr. Bertrand will take the time to address all your child's needs. Behavioral pediatrics is an emphasis, as is excellent asthma care. Our office is continually improving...read more
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical University Of South Carolina

    Residency Hospital, 1987
  • Boston City Hospital

    Internship Hospital, 1985
  • Boston Medical Center

    Internship Hospital, 1985
  • Medical University Of South Carolina

    Medical School, 1984
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office3800 Faber Place Dr North Charleston, SC 29405
1

Affiliated Hospitals

  • Roper Hospital

    316 Calhoun St
    Charleston, SC 29401
    Recipient of 37
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • MUSC Medical Center

    169 Ashley Ave
    Charleston, SC 29425
    Recipient of 20
    hospital awards

    America's 100 Best Hospitals Award™ (2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Trident Medical Center

    9330 Medical Plaza Dr
    Charleston, SC 29406
    Recipient of 28
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
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