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Dr. Heather Jones, MD

Dr. Heather Jones, MD

Family Medicine*
20+ years of experience

Dr. Heather Jones, MD is a family medicine physician in Winchester, MA and has over 20 years of experience in the medical field. She graduated from University of Pennsylvania Perelman School of Medicine in 2003. She is affiliated with medical facilities Lahey Hospital and Medical Center, Burlington and Winchester Hospital. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 16 reviews 4.8 Star Rating (16 reviews)

Practice

11 Shore Rd Winchester, MA 01890
Telehealth available

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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

4.8
16 ratings, 7 with a written review
5 star
94%
94%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Unknowledgeable and Dismissive
Dr. Jones is the worst doctor I’ve ever had. Shes repeatedly misdiagnosed myself and family members. She dismisses concerns and has put my health at risk with misdiagnosis and wrong treatment, which is incredible considering her resolution is always referrals to other doctors. There is a reason shes always available for an appointment. I refuse to see her now, so does my family - because she puts peoples health at risk.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Elizabeth – Jul 26, 2024
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I saw her years ago as my PCP and thought she was super.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Richard Piazza – Apr 08, 2021
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Dr. Jones and her staff have, by far, the best medical practice I have ever been to. They are professional, highly competent and very attentive. I am so happy to have found them. Thank you!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ellie in Winchester MA, MA – Nov 09, 2018
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Dr Jones is the best doctor I have ever had! She is kind and caring. Very intelligent and answers all your questions. She takes time with you never feel rushed at all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Brooklyn, NY – Jun 30, 2017
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Dr Jones is a kind, caring, compassionate, intelligent physician! I love her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Barbara Celata in North Reading, MA – Jun 12, 2017
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Dr. Jones is by far the best PCP I have been to in a long time! She is very caring, and considerate of her patients. And concerned for your well being! Best doctor highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
ashley ryan in Winchester,ma – Feb 12, 2017
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Dr Jones is a caring and concerned practitioner. She is understanding of my life as a whole and very considerate of all that I deal with and how it impacts my health. She always listens to my concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
Kay Jay in Woburn MA – Dec 20, 2015
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About Me

care philosophy

We believe that our patients are best served through a team approach to care. Our patient-centered care approach focuses on care coordination, prevention, and shared decision making among patients and their care team.
  • Family Medicine

  • Geriatric Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pennsylvania Perelman School Of Medicine

    Medical School, 2003
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
Geriatric Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Winchester Physician Associates11 Shore Rd Winchester, MA 01890
1

Practice

Lahey Hospital & Medical Center41 Mall Rd Burlington, MA 01805
2