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Dr. Heather Henken, MD

Dr. Heather Henken, MD

Pediatrics*
20+ years of experience

Dr. Heather Henken, MD is a pediatrician in Redlands, CA and has over 20 years of experience in the medical field. She graduated from Loma Linda University School of Medicine in 2004. She is affiliated with medical facilities Mountains Community Hospital and San Antonio Regional Hospital. She is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 5 reviews 4.2 Star Rating (5 reviews)

Practice

1301 California St Redlands, CA 92374
Telehealth available

Care Philosophy

"Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime."

- Dr. Heather Henken, MD

At a Glance

  • Area of Expertise
    Dr. Henken specializes in the area of Pediatrics. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals
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Dr. Henken's Reviews

Likelihood to recommend Dr. Henken

4.2
5 ratings, 3 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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Dr Henken blows the other doctors away! Shes great at what she does! My first time with her was at my sons appointment couple weeks after he was born and I was very afraid of someone being overly aggressive and non understanding however she made everything at ease for me answered my husbands questions without making him feel dumb and answered mine as well with an understanding she even brought out a medical book to show me some pictures of something i was afraid of that my son had wow that blew my mind she wasn't rushed at all. She also is very quick to answer her emails and its true she answers them herself not a nurse which is more personable. I am very very happy with her and her care with my son!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stephanie Vasquez – Aug 20, 2021
Stephanie, we are so happy to hear about your... Read More
×Post a ResponseAre you Dr. Henken?
Dr. Henken is quick to respond to emails, is very approachable and easy to talk with during appointments, and spends an appropriate amount of time answering questions, explaining where we're at in terms of growth and development, etc. She has always been familiar with my boys' medical histories and gives advice and recommendations that makes sense and is well-explained. She is also very sweet with my boys, which helps ease the anxiety associated with visits to the doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Apr 13, 2018
×Post a ResponseAre you Dr. Henken?
She is both my son, and my daughters doctor. We see her at the Redlands Kaiser. She is very quick to answer her emails(out of all the doctors Ive had through Kaiser, she is the only one who personally answers her emails not just her nurse(s)), and is VERY helpful even when i just have questions or I'm worried about something. She is very understanding and makes my daughter feel at ease with her. Shes the best pediatrician! HIGHLY recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 14, 2018
×Post a ResponseAre you Dr. Henken?

Leave a review

How was your experience with Dr. Henken?

About Me

care philosophy

Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loma Linda University School Of Medicine

    Medical School, 2004
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Kaiser Permanente PHRMCY #1561301 California St Redlands, CA 92374
1

Affiliated Hospitals

  • San Antonio Regional Hospital

    999 San Bernardino Rd
    Upland, CA 91786

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Mountains Community Hospital

    29101 Hospital Rd
    Lake Arrowhead, CA 92352

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% lower than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality