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Dr. Heather Downes, MD

Dr. Heather Downes, MD

Dermatology*

Dr. Heather Downes, MD is a dermatologist in Bannockburn, IL. She is affiliated with Northshore University Healthsystem Evanston Hospital. She is accepting new patients.

4.7 Star Rating
Based on 28 reviews 4.7 Star Rating (28 reviews)

Lake Forest Dermatology

2101 Waukegan Rd Bannockburn, IL 60015

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Dr. Downes' Reviews

Likelihood to recommend Dr. Downes

4.7

28 ratings, 16 with a written review
5 Star
93%
93%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
7%
7%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tracy O’Flaherty – Apr 11, 2024
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Feb 18, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jennifer Bernstein – Oct 15, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 28, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Waltzek – May 07, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gail Carey – Dec 18, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Feb 02, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Nancy in St Louis, MO – Aug 01, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Matt Perry in Libertyville, IL – Mar 30, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Chicago, IL – Mar 28, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Stephanie in Lake Forest, IL – Aug 26, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Rob Isham in Lake Bluff, IL – Aug 18, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
A Client in Chicago, IL – Jun 14, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Madison, WI – May 22, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Kimberly in Lindenhurst, IL – May 15, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Larry H. in Las Vegas, NV – Mar 17, 2016
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How was your experience with Dr. Downes?

About Me

care philosophy

Dr. Downes' goal is to give her patients more thorough, more individualized care. She performs thorough, non-rushed complete head to toe skin cancer screening exams. She strives to make her practice more personal and allow patients time to...read more

biography

Dr. Heather Downes is a Board Certified Dermatologist who has been practicing in Lake Forest since 2008. Born and raised in the Chicago suburbs, she attended the University of Virginia and then earned her medical doctorate with honors from Loyola...read more
  • Dermatology

  • Pediatric Dermatology

  • Procedural Dermatology

  • Cosmetic Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Southern California (usc) Medical Center

    Residency Hospital
  • Northwestern Memorial Hospital

    Internship Hospital
  • Loyola University Chicago Stritch School Of Medicine

    Medical School
  • University Of Virginia / Main Campus

    Undergraduate School
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • Alpha Omega Alpha Medical Honoros, 2004

  • Cum Laude Honors, 2004

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Locations

Lake Forest Dermatology

Lake Forest Dermatology2101 Waukegan Rd Bannockburn, IL 60015
1

Affiliated Hospitals

  • Northshore University Healthsystem Evanston Hospital

    2650 Ridge Ave
    Evanston, IL 60201
    Recipient of 17
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality