Dr. Heather Donato, MD

I have been going to McDonald Murrman for 30 years and my wonderful doctor is Dr. Heather Donato. The office experience is always an exceptional experience from start to finish. The appointment process is incredibly smooth; I was able to book my appointment online, and I receive text and phone reminder messages which helps me remember my appointment time. The waiting time is usually minimal, and the reception staff are warm and welcoming.The office environment is spotless and very comfortable, with modern decor and a calming atmosphere. It is evident that they prioritize cleanliness and patient comfort. The waiting area had plenty of seating, and I was offered refreshments while I waited.Dr. Donato is an outstanding professional. She ALWAYS takes the time to listen to my concerns and answers all of my questions thoroughly without rushing me. Her communication style is clear and compassionate, making me feel at ease throughout the entire appointment. Dr. Donato's empathetic approach,

half way through the pregnancy and still haven't actually seen her. every appointment has taken at least 3 hours due to long wait times, most take 4. unless you have half you work day to waste every visit to not even see the actual doctor go somewhere else.

I would strongly advise picking another place if you are pregnant or hope to be. There is only one doctor on staff who delivers babies, Dr. Donato. She moves at a very slow pace with appointments and is not super personable. With my first child, each appointment took two to three hours. Most of that time was spent in the waiting room. With my next child, it is crucial that I go someplace else as the long wait will rob me from time spent with my baby. Everyone is kind, but I do not feel that the consistent wait times are efficient or effective.

I was not impressed with her at all. She was lacking in knowledge and experience in areas of health outside of her own specialty. She also "mistakenly" allowed one of her assistants, in the room at the time, to believe I had an ailment that I do not have. I will not be recommending her to anybody.

Over 2 HR wait times every visit. Although thorough. Also, patient taken back before me with later appointment though not an emergency.