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Dr. Harold Smith, MD

Dr. Harold Smith, MD

Neurosurgery*

Dr. Harold Smith, MD is a neurosurgeon in El Paso, TX. He is affiliated with medical facilities University Medical Center of El Paso and Sierra Medical Center. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 36 reviews 4.3 Star Rating (36 reviews)

NEXUS Neuroscience

1393 George Dieter Dr El Paso, TX 79936
Telehealth available

Make an Appointment

Dr. Smith is a Healthgrades Choice provider in Neurosurgery

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Smith specializes in the area of Neurosurgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.3
36 ratings, 14 with a written review
5 star
78%
78%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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Excellent surgeon
He has done three operations on me and all were very successful. Great recovery and long term results. If I have to have any neurosurgery preformed I will go back to Dr. Smith.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Larry Burton – Jan 05, 2025
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He can make you wait hours for an appointment
Scheduled follow up appointment several weeks in advance after zero notice that he switched from one medical practice to another. Drove 60 mile to the appointment and arrived 30 minutes late due to traffic issues. Staff talked to Dr. Smith and he could not take the five minutes to refer me for a follow up MRI that was previously scheduled at the original El Paso Medical Center. He's arrogant, condescending and vulgar. Too many other great Neurosurgeon's in the area. I'm sure I will find one.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Appointment was rushed
  • Long wait times
2 others found this helpful
Helpful
Jul 06, 2023
We are so sorry that this happened. We would like... Read More
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arrogant
very arrogant doctor and office staff
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Oct 31, 2022
Our team truly values this feedback, and we are... Read More
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very arrogant and incompetent
hi missed diagnosis on my sister's tumor
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Eduardo – Oct 29, 2022
We are sorry to hear of this experience. We would... Read More
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my mom never walked after his spine surgery
my mom walked into hospital and left in a wheelchair
What went well
No results
What could be improved
  • Appointment was rushed
  • Long wait times
2 others found this helpful
Helpful
Aug 30, 2022
Thanks for making us aware of this experience.... Read More
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I saw Dr. Smith at Del Sol for my appointment and had my surgery there as well. His clinic looks brand new and is clean, fast, and his staff speak Spanish. His office did everything for me to get an MRI at the hospital, which was extremely easy and fast. Surgery team of nurses, doctors and anesthesia were simply amazing. I have never received such great care in my life. The hospital stay felt like a 5-star hotel and the food was even good! Dr. Smith and his team are so kind, he even personally followed up with me after I got discharged. If I could give Dr. Smith AND the Del Sol hospital 10 stars, I would!! Simply Amazing
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 28, 2021
Thank you for your review of Neurosurgical... Read More
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I cannot say enough kind words about Dr Smith and his staff. I never imagined the diagnosis that his PA found through MRI that had been overlooked for years by other providers. He was so comfortable to talk to from the moment we met him. He is a true hero in my book and I appreciate him more than I could ever express! I definitely had angels on my side that led me to his office. I highly recommend him and his amazing PA Mariana to anyone in need of their services. They are ER Nurse approved ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 17, 2020
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I saw Dr. Smith in 2007. A friend recommended him. He removed a tumor from my brain. The surgery was done on Friday afternoon and I was home Sunday afternoon. He’s brilliant. He continued my care for 9 years, checking to make sure the tumor had not grown back. The last visit I had with him, he was going over the mri and discovered a mass in my throat. He called me before I arrived home, I had already left his office, and sent me to see an ent immediately. You won’t find a better surgeon. We will miss him in Texas.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 13, 2020
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My son suffered a hemorrhagic stroke. Dr Harold Smith was on call. The hospitalist call Harold Smith... Dr HAROLD SMITH SAID IT WAS NOT HIS PROBLEM AND REFUSED TO COME. I could not believe we were sitting there in COVENANT MICU, my son was bleeding into his brain and DR HAROLD SMITH REFUSED THE CALL. I ask them to call again or anyone. They did. His PA/NP stated they would not accept the consult, and refused again to come. Well I guess it wasn't HIS SON. HE WAS THE DR ON CALL. HIS LACK OF CARE WAS ABHORRENT. HE NEVER CAME. THIS HAPPENED AT 5AM He stalled until he was off call at 7 AM. My son could have died much less the brain damage increasing by not recieving care immediately.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
DMD – May 18, 2020
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Dr. Smith is an excellent doctor. Hate to see him leave but sincerely wish him well. He has taken great care of my husband. He is sincere, upfront and very knowledgeable. You will be missed doc.!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Trevino – Apr 18, 2020
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Dr. Smith saved my daughter's life from complications of lupus. At first he may seem a little "rough" but he is not......he is a very brilliant and compassionate person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Kelli Hager – Jul 02, 2018
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Dr. Smith and his team are amazing. Professional, experienced, and down right good people to be around. I can not believe I am already home and comfortable after my surgery on Monday. He cared and comforted my wife and son after the procedure and put them at ease. You will not find a better doctor and I highly recommend Dr Smith!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
9 others found this helpful
Helpful
Tim Green in Lubbock, TX – Aug 26, 2017
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I really would reconsider choosing this doctor again. The average wait in his waiting room for a scheduled apt is more than 3 hours. (There's a Rosa's next door). The guy is a pod in terms of bedside manner and other human-based interaction skills. He does not believe in effective pain management (after brain surgery!) and my chronic pain specialist had to come in and persuade Smith to give me anything more than ibuprofen. If I were to have go through this again, I would definitely go elsewhere.
What went well
  • Explained conditions well
What could be improved
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
Lubbock, TX – Aug 03, 2016
As the nature of this type of practice does... Read More
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Dr. Smith was very confident and understanding to my first and scary tumor. I like that he acknowledged everyone that was in the room with me. I knew he was the right doc from his hand shake. Not only from Dr. Smith but the nurses he worked with. The offices was very comfortable and felt like everyone worked as a team. I couldn't ask for anyone better and very thankful to him and staff to achieving excellent health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
17 others found this helpful
Helpful
Natalie Wray in Lubbock, TX – Mar 08, 2016
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Leave a review

How was your experience with Dr. Smith?

About Me

care philosophy

Harold K Smith, MD, FAANS received his undergraduate degree from the University of Arkansas in Fayetteville, Arkansas, and medical degree from the University of Arkansas for Medical Sciences in Little Rock, Arkansas.\n\nFollowing this, Dr Smith...read more

biography

Harold K. Smith, MD, FAANS received his undergraduate degree from the University of Arkansas in Fayetteville, Arkansas, and medical degree from the University of Arkansas for Medical Sciences in Little Rock, Arkansas.\n\nFollowing this, Dr. Smith...read more
  • Neurosurgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Mississippi Medical Center - Jackson

    Residency Hospital
  • University Of Mississippi Medical Center

    Internship Hospital
  • University Of Arkansas For Medical Sciences College Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Neurological Surgery®
Neurosurgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Smith is a Healthgrades Choice provider in Neurosurgery

    Read our methodology

    Locations

    NEXUS Neuroscience

    NEXUS Neuroscience1393 George Dieter Dr El Paso, TX 79936
    1

    Affiliated Hospitals

    • University Medical Center of El Paso

      4815 Alameda Ave
      El Paso, TX 79905
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    • Sierra Medical Center

      1625 Medical Center Dr
      El Paso, TX 79902

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality