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Dr. Guillermo Fuentes, DO

Dr. Guillermo Fuentes, DO

Family Medicine*
25+ years of experience

Dr. Guillermo Fuentes, DO is a family medicine physician in Carrollton, TX and has over 25 years of experience in the medical field. He graduated from University of Texas at Austin Dell Medical School in 1996. He is affiliated with medical facilities such as Texas Health Presbyterian Hospital Plano and Childrens Medical Center of Dallas. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 80 reviews 3.6 Star Rating (80 reviews)

Practice

1205 N Josey Ln Carrollton, TX 75006
Telehealth available

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Dr. Fuentes' Reviews

Likelihood to recommend Dr. Fuentes

3.6
80 ratings, 44 with a written review
5 star
60%
60%
4 star
4%
4%
3 star
3%
3%
2 star
4%
4%
1 star
30%
30%

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Fuentes
Not bad but the facilities need to be improved, apparently they are in that process
What went well
No results
What could be improved
  • Long wait times
Helpful
Jan 25, 2024
Translated from the original Spanish.
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The worst servi
Telehealth
They don't solve everything they want is for you to come back to collect
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Dec 02, 2023
Translated from the original Spanish.
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Great experience and absolutely wonderful providers. I had a breathing issue that was caused by allergies and the providers immediately took care of the issue. The front staff were all very friendly and could not have made my visit more pleasant! Great job!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Janet Aguilar – Nov 11, 2023
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Jonah
the worst practice i have ever been to. dr is good but Staff is not only incompetent but even rude at times. I had to call 6 times to get a hold of someone on my prescription and then they wanted tme to come in again sat 3 month mark to get a refill on something ive been taking for 4 years. one member of their team seemed extremely depressed and should not even be in that office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jun 05, 2023
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My elderly parents moved from PR and the insurance assigned them a Spanish speaking doctor, AKA Dr. Guillermo Fuentes. When we got there, I had a bad impression of the area and the office, but went ahead because my parents needed prescrption refills for their hypertension. We got there 10 minutes before the appointed time, completed the paperwork, and waited for about 1 1/2 hours. We got inside, I give my parents' records for them to copy and then waited 20 more minutes. I opened the door and I overheard two staff member arguing about not copying the medical records because the female doctor was not there to revise them. I interrupted and told them my parents were there to see Dr. Fuentes. One of them told me he no longer see patients and the female doctor speaks English and was not there either, that the visit will be a video call. I told her nobody informed us about that. Then after we have been there for about 2 hours, they bring the paperwork for covid testing for the 3 of us. I wo
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Raquel S. – Feb 13, 2022
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They never send prescriptions out when they say they will making patients worsen their health conditions they don’t care at all for anyone’s health they just care for your money my dad has been treated by Guillermo and his staff very poorly they place you on hold even when it is of urgent need and the staff is horrible PLEASE DONT TAKE YOUR FAMILY HERE THWY ARE NO GOOD
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 07, 2021
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The doctor was there on time for my appointment. He was great
What went well
No results
What could be improved
No results
Helpful
Feb 01, 2021
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Everyone was nice and it all was professional and of course I don’t love going to clinics but this one was not that bad at all
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 27, 2020
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He takes the time to listen to my concerns, I never feel rushed or unappreciated. Highly recommend him to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 14, 2020
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Good service, no waiting for being attended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 04, 2020
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I've been going to Dr. Fuentes for about 15 years and he's always been the best help. I went to him recently and he was able to help me with a pulmonary problem that the other doctors that I went to weren't able to diagnose. Yes waiting can take a while but its worth it when the doctor is as respectful, caring, helpful and knowledgeable as Dr. Fuentes. definitely recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 09, 2020
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Good service, no waiting for being attended. Been a patient for years is very caring and helpful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dec 14, 2019
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Thanks to the Guillermo Fuentes Clinic for the attention and care. I felt very well attended and they treated me very well, it has been the best clinic I have been to, I recommend it is excellent. thanks doctor Guillermo Fuentes for your service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 07, 2019
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Nurse are friendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Commerce, TX – Aug 31, 2017
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Nurse are friendly
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jaqueline costilla in Lewisville, TX – Aug 31, 2017
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I like coming here because we don't have to wait to be attended like in other clinics
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lizbeth costilla in Lewisville, tx – Aug 31, 2017
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muy buenos doctores las enfermeras son muy amables y los doctores son muy antentos recomiendo 100% la oficina de doctor fuentes
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alberto in Dallas, TX – Aug 30, 2017
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I star seen Dr fuentes and staff and i dont have any complaint i recomend this office because they take time to help staff nice and friendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
adriana in Dallas, TX – Aug 30, 2017
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staff is very friendly the front desk really nice person i would recomend this office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Gonzalez in Dallas, TX – Aug 30, 2017
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He's very nice and profesional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Arlington, TX – Aug 28, 2017
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About Me

biography

Dr. Guillermo Fuentes, DO is a family medicine physician in Carrollton, TX and has over 25 years of experience in the medical field. He graduated from University of Texas at Austin Dell Medical School in 1996. He is affiliated with medical facilities...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas At Austin Dell Medical School

    Medical School, 1996
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

PrimaCare Medical Center1205 N Josey Ln Carrollton, TX 75006
1
Triple H Healthcare P.C.1305 S State Highway 121 Ste C108 Lewisville, TX 75067
2