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Dr. Gregory Coates, MD

Dr. Gregory Coates, MD

Obstetrics & Gynecology*

Dr. Gregory Coates, MD is an obstetrician gynecologist in Crestview, FL. He is affiliated with North Okaloosa Medical Center. He is accepting new patients.

4.1 Star Rating
Based on 18 reviews 4.1 Star Rating (18 reviews)

Practice

550 Redstone Ave W Ste 470 Crestview, FL 32536

Dr. Coates is a Healthgrades Choice provider in Obstetrics & Gynecology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Coates' Reviews

Likelihood to recommend Dr. Coates

4.1
18 ratings, 10 with a written review
5 star
72%
72%
4 star
0%
0%
3 star
6%
6%
2 star
11%
11%
1 star
11%
11%

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He is the best
Dr. Coates is the best doctor I have ever had. The only thing that upsets me is that I didn’t go to him sooner. A caring doctor is worth all the obstacles it takes to get to them. Even if there are inconveniences unrelated to my doctor, I would still go see him. It doesn’t matter how long I have to wait if it means I get the care that I need so I can feel at ease with my health concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kimberly – Dec 19, 2024
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I am beyond frustrated with this place!!! Back in October I scheduled an appointment & the first available they had was February 16th. In the four months of waiting, I never got a confirmation email, a call to confirm my appointment or any type of communication to notify me of my upcoming visit on 2.16. I called in January to figure out when my appointment was scheduled because of the lack of correspondence. During this call they asked me if I had any paperwork mailed to me and I said no. they stated it was no problem and that they would see me on my appointment date. Fast forward, My appointment was at 3 PM, I arrived at 2:48 PM. After arriving I signed in and sat down. I wasn’t even greeted! They called my name about 30 seconds after I sat down and said because I didn’t come 30 minutes prior to my scheduled time, they would have to reschedule my appointment and the next available was June! EXCUSE ME?!!!! She said someone should’ve told me to arrive 30 minutes early. I told her no one told me that any of the times I spoke to someone and she said this was scheduled back in October so maybe I forgot. Wow, so you’re insulting my memory now?! I spoke to scheduling before I came as well as the nurse, Jordan, and no one notified me of having to come 30 minutes prior. TAKE ACCOUNTABILITY!!!!! I WAITED 4 MONTHS FOR THIS APPOINTMENT!!!!! I am a full-time stay at home mom with a full-time job. I left work early AND paid a babysitter to watch my child so I can go to this appointment…all to be told I can’t be seen until June?!! No thank you! They don’t give Grace periods for new patients, time for any type of accident to happen or even send appointment correspondences for goodness sake! I am new to the area and had a few issues I needed to speak to the nurses and Dr about and waiting 4 more months wont cut it! I am appalled at this visit and the lack of customer service and correspondence!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 17, 2023
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Obgyn
Dr Coates has done an amazing job, he’s very understanding and very helpful! I recommend this obgyn !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Autumn morgan – Oct 18, 2022
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Dr. Coates is extremely patient and truly goes above and beyond for his patients.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 27, 2021
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He is just a great person. He has a great personality and is always really sweet. And makes you feel welcomed. And normally it doesn’t take long to get back and be seen.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 16, 2019
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Unfortunately, not many OB/gyns in the area are accepting new patients. Which left me with NO choice to see this MD. First off, he’s great. Listens and was very proactive with my care as I was a difficult one. His staff is horrible, rude and obviously have no experience working in the medical field, especially in this field you get the good and bad, they have no sympathy. Your urgent calls are advised to go to the ER. They cannot fit you in for emergencies. You’re just another waste of time.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
4 others found this helpful
Helpful
Jun 02, 2018
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Waited six days for a call from the nurse after talking to office person and leaving a vioce message for the nurse asking if I was to contunue with my medication. Not at all happy with the responce time.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Long wait times
2 others found this helpful
Helpful
Mar 01, 2018
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Dr.Coates is awesome. Went in never having a male obgyn before, so I was a little nervous, but his friendly demeanor and personality helped calm me down after meeting him. He is very polite and has treated me with nothing more then respect. I have been going to him for three years now, and would recommend him in a heartbeat. His staff has also been very polite and freiendly every time I have been. Welcoming me with a smiles and friendly personalities. Would give 10 gold stars if I could.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Crestview, FL – Jul 21, 2017
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The office staff are all very sweet and welcoming. Dr Coates was very nice and answered all my questions and addressed all concerns thoroughly and had a very good bedside manner!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
5 others found this helpful
Helpful
Crestview, FL – Jun 15, 2017
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This is my third child and recently new to the area I needed a new OB office. After having some issues with bleeding during the first trimester. Dr. Coates office staff recommended going to the ER which I did. The very next day I called the office and was told since the bleeding continued to return to the ER. I could not be seen in the office. Poor service and I'm switching office now. I'd recommend any other office in the area other this. I've never been treated so rudely in my life.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Atlanta, GA – Feb 24, 2017
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About Me

biography

Dr. Gregory Coates, MD is an obstetrician gynecologist in Crestview, FL. He is affiliated with North Okaloosa Medical Center. He is accepting new patients.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Coates is a Healthgrades Choice provider in Obstetrics & Gynecology

    Read our methodology

    Online Care for Women's Health (Sponsored)

    Locations

    Practice

    Emerald Coast Women's Center P.L.550 Redstone Ave W Ste 470 Crestview, FL 32536
    1

    Practice

    North Okaloosa Medical Center151 E Redstone Ave Crestview, FL 32539
    2

    Practice

    Lsuhsc Shreveport1501 Kings Hwy Shreveport, LA 71103
    3

    Affiliated Hospitals

    • North Okaloosa Medical Center

      151 E Redstone Ave
      Crestview, FL 32539
      Recipient of 1
      hospital award

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      75%
      Patients said that nurses always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality