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Dr. Gonzalo Verdugo, MD

Dr. Gonzalo Verdugo, MD

Ear, Nose, and Throat*
25+ years of experience

Dr. Gonzalo Verdugo, MD is a head & neck surgery otolaryngologist in Danvers, MA and has over 25 years of experience in the medical field. Dr. Verdugo has extensive experience in Upper Respiratory Conditions and Otologic Conditions & Procedures. He graduated from Albert Einstein College of Medicine in 1997. He is affiliated with medical facilities such as Massachusetts General Hospital and North Shore Medical Center. He is accepting new patients and telehealth appointments.

2.5 Star Rating
Based on 21 reviews 2.5 Star Rating (21 reviews)

Practice

104 Endicott St Ste 100 Danvers, MA 01923
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Verdugo specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Verdugo's Reviews

Likelihood to recommend Dr. Verdugo

2.5

21 ratings, 16 with a written review
5 Star
38%
38%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
62%
62%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Mar 02, 2025
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What went well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Jun 28, 2024
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 24, 2024
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Sid – Mar 24, 2022
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
3 people found this helpful
Helpful
Unhappy – Oct 22, 2021
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
A happy Patient – Jun 25, 2021
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
2 people found this helpful
Helpful
Feb 15, 2021
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Nov 10, 2020
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 14, 2020
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Dissatisfied in Danver, MA – Jan 16, 2019
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
8 people found this helpful
Helpful
Salem – Oct 13, 2017
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Bedford, MA – May 31, 2017
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Salem, MA – May 03, 2017
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Jill in Gloucester, MA – Feb 18, 2017
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Alex M. in Danvers, MA – Feb 04, 2017
×Post a ResponseAre you Dr. Gonzalo Verdugo, MD?
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Marblehead, MA – Jan 16, 2017
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About Me

care philosophy

We are here to take care of what matters most, you. Lahey Health offers access to board-certified specialists in nearly every medical specialty and more than 75 primary care practices in over 30 communities providing you with the full continuum of care, all close to home.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Southern Ca

    Internship Hospital, 1998
  • Albert Einstein College Of Medicine

    Medical School, 1997
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Khmer

  • Spanish

Locations

Practice

North Shore Ear Nose & Throat104 Endicott St Ste 100 Danvers, MA 01923
1

Practice

Personal Touch Home Aides Inc100 Cummings Ctr Beverly, MA 01915
2

Practice

Cra Danvers Imaging LLC102 Endicott St Danvers, MA 01923
3

Affiliated Hospitals

  • Massachusetts General Hospital

    55 Fruit St
    Boston, MA 02114
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    86%
    Patients would recommend the hospital to friends and family

    21% higher than the national average

    View all patient feedback
  • North Shore Medical Center

    81 Highland Ave
    Salem, MA 01970
    Recipient of 39
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top 2% in the nation for consistently delivering clinical quality year over year

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Beverly Hospital

    85 Herrick St
    Beverly, MA 01915
    Recipient of 5
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality