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Dr. Gloria Ortiz, MD

Dr. Gloria Ortiz, MD

Endocrinology, Diabetes & Metabolism*

Dr. Gloria Ortiz, MD is a diabetes & metabolism endocrinologist in McAllen, TX. Dr. Ortiz has extensive experience in Osteoporosis & Screening and Thyroid Disorders. She is affiliated with Knapp Medical Center. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 19 reviews 4.9 Star Rating (19 reviews)

Practice

1900 S Jackson Rd Ste 1 McAllen, TX 78503
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Ortiz specializes in the area of Diabetes, Metabolism & Endocrinology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. See hospitals
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Dr. Ortiz's Reviews

Likelihood to recommend Dr. Ortiz

4.9
19 ratings, 18 with a written review
5 star
95%
95%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
0%
0%

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Was her patient for over 2 yrs but never met her
The front office just puts people who call on hold for a long time. Your time isn’t important-just theirs. Some of the nurses are very rude and don’t care at all about you as a patient. So it stands to reason as to why their office is this way if the Dr herself doesn’t even have the decency to even meet you once as her patient.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Patient – Feb 17, 2024
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Dr Ortiz is an exceptional endocrinologist who is updated on current treatment and therapy and who goes above and beyond to look for the safest and most effective options for her patients. Dr Gloria is very thorough and takes her time to answer any questions and is very descriptive in explaining lab results and treatment to her patients. Her bedside manner is very professional and friendly and very optimistic. I highly recommend Dr Gloria Ortiz. Her staff is very professional and efficient in following up with patients and their appts . I wouldn't see anyone else in the valley ..
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Dina A Escamilla – Feb 23, 2021
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Very professional!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 22, 2020
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They are very friendly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Oct 15, 2020
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The wait was not long, doctor was very thorough, very nice staff. I was thoroughly satisfied with my first time appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sylvia Reyna – Oct 15, 2020
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Doctor and staff were informative, helpful, Professional, and friendly. Felt that my needs were important to them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 13, 2020
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great friendly service
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 02, 2020
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The office runs efficiently.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MG – Oct 01, 2020
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Short wait. Friendly doctor. Very knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 23, 2020
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My visit to Dr. Gloria Ortiz was great. Customer service is excellent. Staff was friendly. Dr. Ortiz explain in detail what needed to be done and was very helpful in getting my results right fast. She was the one that called me with the results. What doctor does that now a days!!! I was so happy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aleida Marquez – Jul 18, 2020
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Dr. Ortiz takes her time to review patient chart. She is prepared to answer our questions. It's about the care not the money..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christine Arriola – Jul 10, 2020
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The staff is very kind, courteous and knowledgeable. I actually look forward to my appointments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patty Unrein – Jul 09, 2020
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Dr. Gloria Ortiz is very knowledgeable, she is straight to the point of issue at hand.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Teri – Jun 25, 2020
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I was very satisfied with the explanation and the time Dr Gloria Ortiz took with me. she explained everything with detailed and made me feel very comfortable. She showed interest in my health, and that to me is very important when a doctor shows kindness and concern for their patients.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Maria A. De la Garza – Jun 24, 2020
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I really liked your bedside manners Dr. Ortiz. You were very courteous and thorough and you were also sensitive to my needs. (my hearing and vertigo) Everyone was very courteous. Wait time was awesome!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
None – Jun 18, 2020
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I would recommend Doctor Ortiz because I felt she listened to my concerns and took time with me to answer my questions '
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kdet – Jun 12, 2020
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All are friendly and quick to get you through the process.
What went well
No results
What could be improved
No results
Helpful
Bob Holub – Jun 06, 2020
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Office staff is great and very helpful. My appointment was over the phone. Dr. Ortiz explained lab results, educated on disease process and side effects of medications. She gave me options and I decided to hold on to medications, she explained everything without judgment. She’s very kind, humble, and very compassionate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 25, 2020
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Leave a review

How was your experience with Dr. Ortiz?

About Me

care philosophy

RGV Endocrine Center is devoted to caring for patients with hormone disorders, providing excellence in the clinical practice of Endocrinology with empathy and quality.

biography

Dr. Gloria Ortiz is the Medical Director of RGV Endocrine Center.  She is board certified in Internal Medicine and Endocrinology, Diabetes and Metabolism and a Fellow of the American Association of Clinical Endocrinologists (FACE).  Dr....read more
  • Endocrinology, Diabetes & Metabolism

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Diabetes, Metabolism & Endocrinology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Helping Hands Health Care Inc.1900 S Jackson Rd Ste 1 McAllen, TX 78503
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Knapp Medical Center

    1401 E 8th St
    Weslaco, TX 78596
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said their room and bathroom were always kept clean

    10% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality