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Dr. Gerta Janss, MD
Dermatology*
35+ years of experience
Dr. Gerta Janss, MD is a dermatologist in Glenview, IL and has over 35 years of experience in the medical field. She graduated from University of Illinois College of Medicine in 1987. She is affiliated with Northwestern Memorial Hospital. She is accepting new patients and telehealth appointments.
2.7 Star Rating
Based on 26 reviews 2.7 Star Rating (26 reviews)
Practice
2701 Patriot Blvd Glenview, IL 60026Telehealth available
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Dr. Janss' Reviews
Likelihood to recommend Dr. Janss
2.7
26 ratings, 15 with a written review
| 5 star | 42% | 42% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 58% | 58% |
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What went well
No results
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
Helpful
Sep 21, 2023
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Worst dermatologist
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
A not happy patient – May 12, 2022
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She is a very good clinician and very personable. I trust her judgment call on treating suspicious changes on my skin. She recommended surgery for basal cells carcinoma on my face and it saved me from facing a potentially more serious condition and also living with a disfiguring scar. The staff has also been very kind and the rooms are always very clean.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
What could be improved
No results
Helpful
Christine – Dec 10, 2021
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Very good. Quite surprised to read the older reviews. Was very professional and knowledgeable in my experience.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 20, 2021
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Dr. Janss was very helpful and treated my daughter so well. She had a calm soothing voice, was super helpful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
TA in Skokie, IL – Apr 10, 2019
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She is great, i go to her for botox and filler . love her.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Helpful
May 30, 2018
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Way to go Dr. Janss! After you lectured my 83 yr. old widowed mother, while she was alone in your care, on why not to call you "darling," she shook the whole way home. I hope this makes you feel very good about yourself and important. I think it takes quite an insecure person to stoop that low!!! I have seen you before, only once, and was not impressed. Your bedside manner is HORRIBLE!! Everyone reading this, PLEASE go see another doctor. Many others to choose from. Get over yourself, Dr. Janss!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
17 others found this helpful
Helpful
Apr 03, 2018
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1 initial treatment wrong, waiting as MD arrived late to work , little history gathered on patient
cannot recommend
What went well
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Mar 16, 2018
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This is the most unprofessional doctor I have ever heard of. I was dealing with a skin issue, and she flat out laughed at me, and told me "oh poor baby". and to "suck it up". This is not how you treat a patient, regardless of what they are going through. She mocked me when I told her I think this is a serious matter, because of what other doctors have told me. Her diagnosis was less than 4 minutes, and inaccurate.She needs to learn what beside manner is because she has absolutely NONE.
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
17 others found this helpful
Helpful
Matt in Wood Dale – Feb 17, 2018
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Very disappointing experience. I took my daughter to see Dr Janss for acne. She barely looked at my daughter and spent most of our time talking about herself and her kids. Basically a waste of time except for getting prescriptions.
What went well
- Office environment
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Chicago, IL – Nov 15, 2017
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I have been going to Dr. Janss for 16 years and have referred her many times. I followed her from her practice in Wilmette. She is very knowledgeable, experienced and friendly! I see her for cosmetic concerns (from which she does artful work with natural - not over-done results) as well other skin issues and for my annual skin check up. She is highly recommended!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sharon in M. – May 03, 2017
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She simply wasn't thorough. One of the items I complained about was bumps on my arm that itched. I told her I thought they may be warts. She said, "warts don't itch" and then without even looking at my arm, told me to put lotion on it and that was it. What was even more troubling was that I noticed her finger nails were filthy. Not what you want to see from a physician. I won't be going back.
What went well
- Office environment
- Appointment scheduling
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Feb 18, 2017
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She didn't connect with me and didn't try. She only gave me 4 minutes and rushed out. I waited 2 months to see her. I have been in pain and needed to understand what was going on with my skin. She was on her computer putting notes in after 30 seconds of getting in the room. She was more concerned about the paper work associated with my appointment than me. Instead of taking time to explain what my skin condition was. I got a google print out to read about it on my own. I left crying.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Marnie in Waukegan, IL – Nov 16, 2016
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I've been going to Dr. Janss for years and have referred many people to her. She has always been able to treat me appropriately when other doctors couldn't. I would highly recommend her to anyone looking for a good Dermatologist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Pam P. in Des Plaines, IL – Apr 21, 2016
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She is excellent. Best skin dr i've had.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Wm Anthony in Skokie, IL – Feb 29, 2016
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Leave a review
How was your experience with Dr. Janss?Overall Patient Satisfaction
26responses
Likelihood of recommending Dr. Janss to family and friends is 2.6923077 out of 5
About Me
Watch Dr. Janss' Video
care philosophy
``Better people means better experiences. Our care team is committed to delivering results that change lives.``Dermatology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Ill|university Of Illinois Hospital And Health System
Residency Hospital, 1991Northwestern Memorial|northwestern Memorial Hospital
Internship Hospital, 1988University Of Illinois College Of Medicine
Medical School, 1987
American Board of Medical Specialties®
American Board of Dermatology®
-
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Practice
Affiliated Hospitals
- Recipient of 29
hospital awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
82%Patients would recommend the hospital to friends and family17% higher than the national average
Learn more about how Healthgrades measures Hospital Quality