Dr. Fritz Allen, MD

Dr. Allen always takes time to explain and ensures that I understand his diagnosis and prognosis. He responds to my concerns thoughtfully and compassionately. He is very welcoming and pleasant.

Pro - I saw Dr. Allen, Opthomologist, who was willing to see me on a Saturday and address a concerning eye problem I had. Dr. Allen was terrific. Sadly, every time I was there he was incredibly rushed given the huge line of backlogged patients. He barely had time for one question. Cons - the staff here is terrible. They overbook, despite the Covid-19 Pandemic, and stuff the waiting room and also have people wait outside and in their cars with an average wait of 45 minutes to an hour. I overheard two staff members laughing because they had forgot a patient. The staff is terse and lacking general customer centric pleasantness. They text you a survey, and if you respond negatively the staff calls you to argue about it and you can be sure you won't get a survey the next time you come. There doesn't seem to be any attention toward keeping the air circulating or sanitizing between patients in the cramped little exam rooms. It's too bad because the opthomologist is very good.

Very excellent man, knows his job and specialty

I see another doctor at that location & I'm very satisfied with everything there so I decided to take my 84-yr-old mother there too. I asked for a Spanish-speaking doctor for her. Seeing my mom super happy, satisfied & looking forward to cataracts surgery after her visit with Dr.Allen is the greatest feeling-- she had been told because of her age & been diabetic that cataract surgery was impossible. Dr. Allen explained all well enough for her to understand and believe. Thank you Dr. Allen.