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Dr. Francis Garofalo, MD

Dr. Francis Garofalo, MD

Urology*
35+ years of experience

Dr. Francis Garofalo, MD is a urologist in Gardner, MA and has over 35 years of experience in the medical field. Dr. Garofalo has extensive experience in Urinary Calculi & Removal. He graduated from Albany Medical Center Hospital in 1989. He is affiliated with medical facilities such as UMass Memorial Medical Center-Memorial Campus and Athol Memorial Hospital. He is accepting telehealth appointments.

3 Star Rating
Based on 10 reviews 3 Star Rating (10 reviews)

Practice

250 Green St Ste 104 Gardner, MA 01440
Telehealth available

Make an Appointment

(978) 669-5522

At a Glance

  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
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Dr. Garofalo's Reviews

Likelihood to recommend Dr. Garofalo

3.0
10 ratings, 4 with a written review
5 star
40%
40%
4 star
10%
10%
3 star
0%
0%
2 star
10%
10%
1 star
40%
40%

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He performed a hydrocelectomy on my husband. Nurse did follow up because he didn't show up. Incision started opening and got infected on a Saturday. Answering service refused to get a msg to Garofalo to call us back. They told him to call back Monday because there was nobody on call to see him. Sunday began gushing foul smelling blood and puss from the drain site and he had a high fever. Again no response. Brought him to local ER and he was transferred to UMass. Second surgery performed at UMass to remove infected tissue and drain the wound. UMass Dr. was also unable to reach him to consult. She said it was a hematoma that burst due to non responsiveness when he tried to get seen over the weekend. After 3 days in UMass he was discharged and visiting nurse came to our house daily to clean and repack the wound. Instead of being out of work 2 weeks he was out for 2 months. Someone needs to tell Garofalo that being a surgeon isn't a M-F 9 to 5 job and someone needs to be on call.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
2 others found this helpful
Helpful
Apr 30, 2021
×Post a ResponseAre you Dr. Garofalo?
WORST experience Ever. A urologist that doesn’t know what a kidney stone is. Tried to get 2CT scans. Forgot one was done. Bedside manner of a dirty bedpan. Sends you to the ER as he’s too busy to see you. Personality of a dead fish. ARROGANT. Needs help. Needs to be treated like he treated me. Fix him right away. Needs to experience pain he expects me to endure. He couldn’t do it. Don’t waste your time. He doesn’t know anything. Good for collecting unemployment. He couldn’t do that either.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 14, 2019
×Post a ResponseAre you Dr. Garofalo?
BEWARE. Wouldn’t you think a urologist would be able to diagnose a kidney stone? Not Garafollo. Had a CT scan done and then he tried to do another one days later. I Forgot. Thanks for reminding me. Too many patients for him. Months to get in. Favorite phrase, go to the ER. He won’t waste 10 hours in the ER and pay co-pay for you. Personality of a dead fish. Bedside manner of a bedpan. One of the WORST doctors I’ve ever seen. I’m 60 and have seen it all now. Wouldn’t take my dog to him. Useless
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 14, 2019
×Post a ResponseAre you Dr. Garofalo?
very good-answered all questions as needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bronx, NY – Nov 22, 2016
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Know Before You Go

About Me

biography

Dr. Francis Garofalo, MD is a urologist in Gardner, MA and has over 35 years of experience in the medical field. Dr. Garofalo has extensive experience in Urinary Calculi & Removal. He graduated from Albany Medical Center Hospital in 1989. He is...read more

  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical Center Hospital

    Medical School, 1989
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Angus J. Michaels M.D. P.C.250 Green St Ste 104 Gardner, MA 01440
1

Affiliated Hospitals

  • UMass Memorial Medical Center-Memorial Campus

    119 Belmont St
    Worcester, MA 01605
    Recipient of 3
    hospital awards

  • Athol Memorial Hospital

    2033 Main St
    Athol, MA 01331

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    2% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Heywood Hospital

    242 Green St
    Gardner, MA 01440

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality