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Dr. Francis Chan, MD

Dr. Francis Chan, MD

Gastroenterology*
20+ years of experience

Dr. Francis Chan, MD is a gastroenterologist in Guilford, CT and has over 20 years of experience in the medical field. He graduated from Columbia University Vagelos College of Physicians and Surgeons in 2003. He is affiliated with Yale New Haven Hospital. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 13 reviews 4.1 Star Rating (13 reviews)

Practice

1591 Boston Post Rd Ste 206 Guilford, CT 06437
Telehealth available

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Dr. Chan is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

4.1
13 ratings, 5 with a written review
5 star
69%
69%
4 star
8%
8%
3 star
0%
0%
2 star
8%
8%
1 star
15%
15%

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Dr. Chan is a phenomenal doctor; he has more than impressive credentials to go along with his terrific bedside manner!! Lisa (Dr. Chan's nurse) was delightful, and Robbie and Laurie were as well; they were so helpful in answering questions I had prior to my procedure. I highly recommend Dr. Chan and his team!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Wendy R. – Feb 24, 2022
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I very much appreciated Dr. Chan's "patient interaction." I never got the feeling that he was rushing to go to his next patient, and I felt that he would take as long as necessary to go through the data he had (specific lab results for the past few years) to explain what it meant. He recommended additional laboratory tests to rule out potential issues and confirm his preliminary diagnosis. I highly recommend Dr. Chan!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Tom Scelfo – Feb 15, 2022
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Dr Chan is a great doctor. However, results from tests can take weeks to get back. I'm still waiting on CT results from over a week ago. I suppose it's one thing if you have a hangnail. I am NOT one to write a negative review, but, when it's serious, and onyou can't even get a response, 4 phone calls later... well, I don't think that is the greatest thing. When you're told you have a serious issue and can't be told what the next step is... Not fair.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Sep 30, 2021
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No follow up with patients. Gives you a whole 10 min consultation and you have to speak with his staff from then on. Guess he feels he is above making phone calls.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
May 29, 2019
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Excellent interaction with his patients... ( cordial/ patient/ sympathetic)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Elizabeth F. Parsons in New Haven, CT – Mar 06, 2018
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About Me

biography

Dr. Chan is a native of Los Altos, California and attended Brown University where he graduated Magna Cum Laude with a Bachelor's Degree in Biology. He then moved to New York where he received his M.D. from Columbia University and its College of...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Yale New Haven Hospital

    Residency Hospital, 2006
  • Yale New Haven Hospital

    Fellowship Hospital, 2006
  • Yale New Haven Hospital

    Internship Hospital, 2004
  • Columbia University Vagelos College Of Physicians And Surgeons

    Medical School, 2003
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Chan is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Office1591 Boston Post Rd Ste 206 Guilford, CT 06437
    1

    Practice

    Endoscopy Center of Connecticut Anesthesia2200 Whitney Ave Ste 380 Hamden, CT 06518
    2

    Practice

    Yale-New Haven Hospital-Saint Raphael Campus1450 Chapel St New Haven, CT 06511
    3

    Affiliated Hospitals

    • Yale New Haven Hospital

      20 York St
      New Haven, CT 06510
      Recipient of 6
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality