background
background
Dr. Francine Fradella, DO

Dr. Francine Fradella, DO

Obstetrics & Gynecology*
35+ years of experience

Dr. Francine Fradella, DO is an obstetrician gynecologist in Massapequa, NY and has over 35 years of experience in the medical field. Dr. Fradella has extensive experience in Gynecologic Conditions. She graduated from NEW YORK INSTITUTE OF TECHNOLOGY / OLD WESTBURY in 1988. She is affiliated with North Shore University Hospital. She is accepting new patients.

2.3 Star Rating
Based on 42 reviews 2.3 Star Rating (42 reviews)

Practice

747 N Broadway Massapequa, NY 11758

Experience Check

Search for experience in a specific area

Dr. Fradella's Reviews

Likelihood to recommend Dr. Fradella

2.3
42 ratings, 17 with a written review
5 star
29%
29%
4 star
2%
2%
3 star
0%
0%
2 star
12%
12%
1 star
57%
57%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

The best
Patient of 16 years here.. Dr Fradella is a wonderful physician. As a teen my first pap was abnormal and ended up needing a LEEP procedure. Naturally I was terrified. Now at 33 years old I still remember the kindness and patience Dr Fradella showed me throughout the whole process. She treats her patients with respect and compassion. Please never retire, they don’t make physicians like her anymore!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amanda – May 28, 2024
×Post a ResponseAre you Dr. Fradella?
a hard no for me
Took me awhile to post this but never forgot the office was very dirty. will not go back. tools left on counter with no medical towel under it. ripped furniture. ew.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 09, 2024
×Post a ResponseAre you Dr. Fradella?
Excellent
I’ve been going to Dr Fradella for 13 years now. Her staff ehh but Dr. Fradella is a gem. She is patient and tentative.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Patient 13 years – Aug 26, 2023
×Post a ResponseAre you Dr. Fradella?
improper billing
my daughter went here 3 months ago, now I'm getting billed $124.66 every month from Quest diagnostics. ,I've spent hours on the phone with Quest and Aetna and even with Lynn from billing, and due to this office using wrong CPB443 codes, I'm getting billed. I never authorized anything that's not covered by insurance. I'm on disability and cant afford the mistakes of this office. If its not corrected soon i will notify HSS and State Insurance Department,
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Incompetent billing – Jul 30, 2023
×Post a ResponseAre you Dr. Fradella?
This Gynecology office is the best!!
I cannot understand the bad reviews listed. Both my daughter and I have been coming to this office for many years. The office staff is very friendly and the doctors are top notch!! Very happy here!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hope – Apr 01, 2022
×Post a ResponseAre you Dr. Fradella?
Her office is possibly the most incompetent medical office I have ever stepped foot in. The doctor is fine, but the office fails to follow up on important matters.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
Aug 11, 2020
×Post a ResponseAre you Dr. Fradella?
Every 3 months trying to get my birth control renewed is a problem. I left a voicemail on Wednesday asking to be called back and nothing. Left another message today and they’re closed until Monday. At my job we aren’t allowed to leave until our work is done, and we have to call back all voicemails. Horrible place.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Ashlee – Jul 04, 2020
×Post a ResponseAre you Dr. Fradella?
I have been going there for about 18 years. I had an issue and she gave me creme to help. When I called back because the issue was not resolved, she told me she couldn't help me and I should call my primary physician. She has never been helpful with anything I have asked her. Will never go back to that office.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Apr 26, 2019
×Post a ResponseAre you Dr. Fradella?
Terrible experience with this office. Test results we’re not communicated dispite my calling the office several times. Prescriptions we’re never called in after calling multiple times in one day.
What went well
No results
What could be improved
  • Staff wasn't friendly
6 others found this helpful
Helpful
Aug 15, 2018
×Post a ResponseAre you Dr. Fradella?
I don't understand the negative reviews. Everyone hates going to the gyno, but with Dr. Fradella, I actually look forward to my visits. She talks to you like a friend, listens to any concerns, gives plausible options and ultimately lets her patients decide what will work best. I couldn't aske for a better physician. She has a great sense of humor and we even talk about our kids. Her staff is also delightful! D. Fradella gets 5 stars only because there is no option for more.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Chris in Massapequa, NY – Feb 17, 2017
×Post a ResponseAre you Dr. Fradella?
Very caring doctor -- don't be put off by the cosmetic services she provides. She's an excellent gynecologist and will make you feel comfortable and give your problem the highest priority. The staff is very kind too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Massapequa Park, NY – Dec 28, 2016
×Post a ResponseAre you Dr. Fradella?
Have been a patient for 4 years but due to recent communications, I am extremely unhappy and the communication from the staff is terrible. I am still waiting on a solution from them, but if I do not hear back soon, I will tell the story on here.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 others found this helpful
Helpful
Frustrated in Bellmore, NY – Nov 02, 2016
×Post a ResponseAre you Dr. Fradella?
I would give 0 stars if it was an option.Me & my family(me my two sisters & mother)have all been patients for over 15years.Ferdella doesn't deliver anymore &she never made that clear to patients-in fact, I saw here 5 months before my wedding &told her my plans to start trying on my honeymoon &she didn't give me a heads up.When I became preg after my wedding I called her office to make my first appointment & they told me she hadn't delivered babies in yrs.so I had to search for a new doc last min
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Melissa in NY – Oct 18, 2016
×Post a ResponseAre you Dr. Fradella?
I have been a long time patient of Dr. Fradella and I am so disappointed in the care I am receiving. They told me to seek help at hospital because I was not in office for over a year if it was an emergency?? Then scheduled an appointment for 2 weeks in advance had tests completed, called 3 times and left messages for someone to call me back with results, I'm still waiting...... also kept on hold when I called for an extensive amount of time while they tried to find my results?? had to hang up...
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Lynbrook, NY – Oct 17, 2016
×Post a ResponseAre you Dr. Fradella?
If i could give .5 star i would. Dr. Fradella's office is one of the most disorganized offices i have ever been to. If i overlook the minimum 2 -3 hour wait i spend in the waiting room every time i have an appt, i cannot forget about all the issues i had with getting prescriptions renewed. My health insurance reached out multiple times to the office and finally told me they cannot proceed. The Dr. is a caring, decent Dr. but stay away from this office.
What went well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Jayne Doe in Hicksville, NY – Jul 11, 2016
×Post a ResponseAre you Dr. Fradella?
I really liked her as a person and a dr .. I had a couple procedures done by her .. I was really happy .. Unfortunately I am leaving her practice because of her office staff .. Whom couldn't send the proper paperwork to my insurance company .. Nor would they troubleshoot and problems .. I was treated unprofessionaly .. I was told to call my insurance myself because they didn't have time to be on hold ....
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
Helpful
Denise in New York, NY – Apr 05, 2016
×Post a ResponseAre you Dr. Fradella?
Had Smartlipo done by her which came out terribly. I was scheduled to redo it but they canceled it the day before and stopped taking my calls.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Port Jefferson Station, NY – Mar 27, 2016
×Post a ResponseAre you Dr. Fradella?

Leave a review

How was your experience with Dr. Fradella?

About Me

biography

Dr. Francine Fradella, DO is an obstetrician gynecologist in Massapequa, NY and has over 35 years of experience in the medical field. Dr. Fradella has extensive experience in Gynecologic Conditions. She graduated from NEW YORK INSTITUTE OF TECHNOLOGY...read more
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York Institute Of Technology / Old Westbury

    Medical School, 1988
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Online Care for Women's Health (Sponsored)

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Office747 N Broadway Massapequa, NY 11758
1

Practice

Lawrence Korn MD LLC900 Northern Blvd Ste 245 Great Neck, NY 11021
2

Affiliated Hospitals

  • North Shore University Hospital

    300 Community Dr
    Manhasset, NY 11030
    Recipient of 19
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality