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Dr. Frances Jones, MD

Dr. Frances Jones, MD

Gastroenterology*

Dr. Frances Jones, MD is a gastroenterologist in Williamsburg, VA. Dr. Jones has extensive experience in Pancreatic Disease. She is affiliated with medical facilities Bon Secours Mary Immaculate Hospital and Sentara Williamsburg Regional Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 15 reviews 4.7 Star Rating (15 reviews)

Practice

5424 Discovery Park Blvd Williamsburg, VA 23188
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Jones is affiliated with Sentara Williamsburg Regional Medical Center Williamsburg, a highly rated hospital.

Dr. Jones is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Jones specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals
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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

4.7

15 ratings, 14 with a written review
5 Star
93%
93%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
7%
7%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CharlieM – Jul 15, 2022
Our practice aims to deliver the highest quality...Read More
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
No results
What could be improved
No results
Helpful
T.James – May 05, 2021
Thank you for your glowing review! Dr. Jones...Read More
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
No results
What could be improved
No results
Helpful
Apr 23, 2021
Wow! Thank you for such kind words. Dr. Jones...Read More
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
L. Wood – May 21, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Carl Borst – May 19, 2020
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Claudia Fitzgerald – May 14, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D.S. – May 07, 2020
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
May 07, 2020
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 21, 2020
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
KellyJ – Apr 07, 2020
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
No results
What could be improved
No results
Helpful
Kathleen Eames – Apr 07, 2020
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sharon Herndon – Apr 05, 2020
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 24, 2020
×Post a ResponseAre you Dr. Frances Jones, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Bennett – Mar 06, 2020
×Post a ResponseAre you Dr. Frances Jones, MD?

Leave a review

How was your experience with Dr. Jones?

About Me

biography

Frances J. Jones, MD, FACG, earned her undergraduate degree in Pre-Medical Studies from Hawaii Pacific University, graduating magna cum laude. She then went on to earn her Doctor of Medicine from the Medical University of South Carolina in Charleston,...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • San Antonio Uniformed Services Health Education Consortium

    Fellowship Hospital
  • Dwight D Eisenhower Army Medical Center

    Residency Hospital
  • Medical University Of South Carolina

    Medical School
  • Hawaii Pacific University

    Undergraduate School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Jones is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Practice

    Office5424 Discovery Park Blvd Williamsburg, VA 23188
    1
    Office5424 Discovery Park Blvd Williamsburg, VA 23188
    2

    Practice

    Bon Secours Mary Immaculate Hospital2 Bernardine Dr Newport News, VA 23602
    3

    Affiliated Hospitals

    • Sentara Williamsburg Regional Medical Center

      100 Sentara Cir
      Williamsburg, VA 23188
      Recipient of 7
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    • Bon Secours Mary Immaculate Hospital

      2 Bernardine Dr
      Newport News, VA 23602
      Recipient of 13
      hospital awards

      America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025)

      Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality